Leadership Practice, Organization Culture and Emotional Intelligence Among Female Leaders: Preliminary Study
Authors
Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA Sarawak (Malaysia)
Assoc. Prof. Dr Jati Kasuma bin Ali
Faculty of Business and Management, Universiti Teknologi MARA Sarawak (Malaysia)
Dr Noni Harianti binti Junaidi
Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA Sarawak (Malaysia)
Road and Transport Department Sarawak (Ministry of Transport Malaysia) (Malaysia)
Article Information
DOI: 10.51244/IJRSI.2025.1210000206
Subject Category: LEADERSHIP MANAGEMENT
Volume/Issue: 12/10 | Page No: 2332-2338
Publication Timeline
Submitted: 2025-10-07
Accepted: 2025-10-14
Published: 2025-11-15
Abstract
Leadership extends beyond seniority or hierarchical position within an organization. It is not acquired at a particular pay grade. However, leaders play vital roles in shaping an organization's success. Their behaviours profoundly impact employees' ability to meet and exceed expectations in achieving organizational goals. Effective leaders adhere to guidelines and empower their followers. True leadership is not solely defined by personality traits, attributes, or titles, but rather by the power derived from competence, effectiveness, relationships, excellence, innovation, and ethics. While historically male-dominated, women are increasingly being promoted to leadership positions due to societal, economic, and demographic changes. One area of leadership studies that has gained significant attention is emotional intelligence (EI). EI, whether as a personality trait or human ability, is considered a decisive factor for mental health, personal growth, and professional success. Previous research suggests that female leaders often exhibit high levels of emotional intelligence in decision-making and their interactions with employees. However, there are inconsistent findings and empirical evidence in this regard. This working research aims to be conducted in Sarawak, focusing on female leaders working in federal agencies and state offices. The study intends to investigate the mediating role of organization culture and test relevant theories pertaining to emotional intelligence. By contributing new knowledge to the field of emotional intelligence research, this study seeks to enhance understanding of the relationship between emotional intelligence, leadership, and organizational culture.
Keywords
leadership practice, emotional intelligence, organization culture, public service, female leaders
Downloads
References
1. Anand, A. (2014). Overcoming obstacles to career advancement: A study of female executives in India's service sector. IUP Journal of Organizational Behavior, 13, 58- 77 [Google Scholar] [Crossref]
2. Carbajal, Jose. (2017). Women And Work: Ascending To Leadership Positions. Journal of Human Behaviour in the Social Environment, 28 (6): 1 – 16 [Google Scholar] [Crossref]
3. DeCarlo, M. (2018). Scientific Inquiry in Social Work. [Google Scholar] [Crossref]
4. https://scientificinquiryinsocialwork.pressbooks.com/chapter/7-1-types-of-research [Google Scholar] [Crossref]
5. Kruse, Kevin. (2023). New Research: Women More Effective Than Men In All Leadership Measures. https://www.forbes.com/sites/kevinkruse/2023/03/31/new-research- women-more-effective-than-men-in-all-leadership-measures/ [Google Scholar] [Crossref]
6. Latu, I. M., Mast, M. S., & Stewart, T. L. (2015). Gender biases in (inter)action: The role of interviewers’ and applicants’ implicit and explicit stereotypes in predicting women’s job interview outcomes. Psychology of Women Quarterly, 39, 539-552. [Google Scholar] [Crossref]
7. Mayer, J. D., Caruso, D. R., & Salovey, P. (2016). The ability model of emotional intelligence: Principles and updates. Emotion Review, 8(4), 290–300. [Google Scholar] [Crossref]
8. Novotney, Amy. (2023) Women leaders make work better. Here’s the science behind how to promote them. https://www.apa.org/topics/women-girls/female-leaders-make-work-better [Google Scholar] [Crossref]
9. Sekaran, U. (2003). Research methods for business: A skill-building approach, (4th ed). New York: John Wiley and Sons. [Google Scholar] [Crossref]
10. Sekaran, U., & R. Bougie. (2009). Research Methods for Business. 5th ed. Cornwall, Willey [Google Scholar] [Crossref]
11. Subramaniam, G., Khadri, N. A. M., Maniam, B., & Ali, E. (2016). The glass ceiling phenomenon-Does it really affect women's career advancement in Malaysia? Journal of Organizational Culture, Communications and Conflict, 20(SI 1), 81-89. [Google Scholar] [Crossref]
12. Trent, Roslyn J. (2020). Women’s Perspectives on the Role of Organizational Culture in Their Career Advancement to Leadership Positions: A Generic Inquiry. Unpublished PhD Thesis [Google Scholar] [Crossref]