Relationship Between Occupational Health and Safety Practices and Job Satisfaction among Health Care Workers at North Kinangop Catholic Hospital in Nyandarua County, Kenya

Authors

Virginia N. Kago

Tangaza University, Centre for Leadership and Management (Kenya)

Michel Mutabazi

Amref International University, Department of Health Systems Management and Development (Kenya)

Article Information

DOI: 10.51244/IJRSI.2025.1215PH000228

Subject Category: Public Health

Volume/Issue: 12/15 | Page No: 2974-2990

Publication Timeline

Submitted: 2025-12-18

Accepted: 2025-12-25

Published: 2026-01-01

Abstract

Healthcare workers are exposed to various occupational hazards including infectious diseases, chemical exposures, ergonomic risks, and workplace violence, which significantly compromise their safety and wellbeing. Despite being frontline providers of essential healthcare services, these workers often experience inadequate occupational health and safety support, leading to increased injury rates, burnout, and reduced job satisfaction. At North Kinangop Catholic Hospital in Nyandarua County, Kenya, healthcare workers faced multiple occupational risks that threatened their physical and mental health, potentially affecting both workforce retention and quality of patient care. A critical knowledge gap existed regarding how occupational health and safety practices influence job satisfaction in resource-constrained healthcare settings. The main objective of this study was to assess the relationship between occupational health and safety practices and job satisfaction among health workers at North Kinangop Catholic Hospital in Nyandarua County, Kenya. Specifically, the study evaluated the level of occupational health and safety practices implemented at North Kinangop Catholic Hospital, assessed the level of job satisfaction among healthcare workers at North Kinangop Catholic Hospital, and determined the relationship between occupational health and safety practices and job satisfaction among healthcare workers at North Kinangop Catholic Hospital. In this cross-sectional study, data were collected from 83 healthcare workers at North Kinangop Catholic Hospital using structured questionnaires with Likert scales. Statistical analysis was conducted using SPSS version 27 to determine correlations between occupational health and safety practices and job satisfaction levels among the healthcare workers. Results revealed generally positive perceptions of OHS practices, with 74.7% of respondents agreeing or strongly agreeing to emergency preparedness training, and 68.7% expressing satisfaction with OHS policy understanding. Personal Protective Equipment usage showed strong compliance (81.9% agreement), while 81.9% confirmed timely PPE delivery. Regarding job satisfaction, 75.9% were satisfied or highly satisfied with their work, and 90.4% reported safe physical working conditions. However, areas of concern included satisfaction with promotion criteria (62.2% satisfied) and with medical insurance (44.6% satisfied). The study found that healthcare workers at North Kinangop Catholic Hospital who experienced better workplace safety practices also reported higher job satisfaction. Strong OHS implementation, particularly in emergency preparedness (74.7% agreement) and PPE (81.9% compliance), correlated with high job satisfaction levels (75.9% satisfied). The overall mean score for OHS practices was 81.53 (SD = 13.54), while the overall mean score for job satisfaction was 81.51 (SD = 12.23). Results showed a strong correlation between OHS practices and job satisfaction, indicating that better safety practices are linked to higher employee satisfaction. The study recommended to strengthen transparency in promotion criteria, improve medical insurance coverage, enhance employee orientation, regularly conduct hazard identification, enforce psychological safety, align salary to economic situation in the country and implement internal pay equity.

Keywords

Occupational Health and Safety, Practices, Job, Satisfaction, Healthcare Workers, Hospital, Public Health

Downloads

References

1. Adeyemi, O., & Afolabi, M. (2020). The influence of occupational safety on job satisfaction among African healthcare professionals. African Journal of Public Health. [Google Scholar] [Crossref]

2. Afulani, P. A., Gyamerah, A. O., Nutor, J. J., et al. (2021). Job satisfaction among healthcare workers in Ghana and Kenya during the COVID-19 pandemic: Role of perceived preparedness, stress, and burnout. [Google Scholar] [Crossref]

3. Aiken, L. H., Clarke, S. P., Sloane, D. M., Sochalski, J., & Silber, J. H. (2012). Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. JAMA, 288(16), 1987–1993. https://doi.org/10.1001/jama.288.16.1987 [Google Scholar] [Crossref]

4. Alshammari, M. H., & Alenezi, A. (2023). Nursing workforce competencies and job satisfaction: The role of technology integration, self-efficacy, social support, and prior experience. BMC Nursing, 22(1), 308. [Google Scholar] [Crossref]

5. Bakker, A. B., & Demerouti, E. (2007). The Job Demands-Resources model: State of the art. Journal of Managerial Psychology, 22(3), 309–328. [Google Scholar] [Crossref]

6. Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. [Google Scholar] [Crossref]

7. https://doi.org/10.1037/ocp0000056 [Google Scholar] [Crossref]

8. Bello, M., & Adegoke, A. (2022). Occupational health and safety and job satisfaction among nurses in tertiary hospitals in Nigeria. African Journal of Health Sciences, 35(1), 88-99. [Google Scholar] [Crossref]

9. Çivilidağ, A., Güzel, S., & Durmuş, H. (2024). The impact of COVID-19 on work-related stress, burnout, and job satisfaction among healthcare workers: A systematic review and meta-analysis. International Journal of Occupational Medicine and Environmental Health. [Google Scholar] [Crossref]

10. Cottini, E., Kato, T., & Westergaard-Nielsen, N. (2011). Adverse workplace conditions, highinvolvement work practices and labour turnover: Evidence from Danish linked employer–employee data. Labour Economics, 18(6), 872–880. https://doi.org/10.1016/j.labeco.2011.06.004 [Google Scholar] [Crossref]

11. Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approach (5th ed.). [Google Scholar] [Crossref]

12. Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The Job Demands-Resources model of burnout. Journal of Applied Psychology. [Google Scholar] [Crossref]

13. Hakanen, J. J., Schaufeli, W. B., & Ahola, K. (2008). The Job Demands-Resources model: A three-year cross-lagged study of burnout, depression, commitment, and work engagement. [Google Scholar] [Crossref]

14. Herzberg, F. (1966). Work and the nature of man. World Publishing Company. [Google Scholar] [Crossref]

15. Huang, Y. H., Lee, J., McFadden, A. C., Murphy, L. A., Robertson, M. M., Cheung, J. H., & Zohar, D. (2016). Beyond safety outcomes: An investigation of the impact of safety climate on job satisfaction, employee engagement, and turnover using social exchange theory. Journal of Applied Psychology, 101(3), 367–380. https://doi.org/10.1037/apl0000059 [Google Scholar] [Crossref]

16. Hughes, P., & Ferrett, E. (2020). Introduction to Health and Safety at Work: The Handbook for the NEBOSH National General Certificate (8th ed.). [Google Scholar] [Crossref]

17. International Labour Organization (ILO). (2022). Safety and health at the heart of the future of work: Building on 100 years of experience. https://www.ilo.org [Google Scholar] [Crossref]

18. Johnson, M., et al. (2022). Workplace safety initiatives and their impact on stress and job satisfaction among healthcare professionals in the United States. American Journal of Healthcare Management. [Google Scholar] [Crossref]

19. Kahwa, L., Mutiso, A., & Odhiambo, P. (2021). The effectiveness of OHS measures in East Africa’s healthcare industry. East African Medical Journal, 97(3), 78-88. [Google Scholar] [Crossref]

20. Kamau, S. N., Wanjiku, J. M., & Ndung’u, D. O. (2022). Occupational health compliance and job satisfaction among Kenyan healthcare workers. Nairobi Health Journal, 10(2), 45-57. [Google Scholar] [Crossref]

21. Lifuleze, M., Njoroge, G., & Kamau, P. (2025). Factors influencing job satisfaction among healthcare workers in public hospitals in Nairobi County, Kenya. Ibom Medical Journal, 18(2), 113-125. [Google Scholar] [Crossref]

22. Lu, H., Zhao, Y., & While, A. (2019). Job satisfaction among hospital nurses: A literature review. [Google Scholar] [Crossref]

23. International Journal of Nursing Studies, 94, 21–31. https://doi.org/10.1016/j.ijnurstu.2019.01.011 [Google Scholar] [Crossref]

24. Mekonnen, T., Berhanu, G., & Fekadu, D. (2023). The role of occupational health and safety on job satisfaction among healthcare workers: A global perspective. Global Health Research and Policy, 8(1), 12-25. [Google Scholar] [Crossref]

25. Mkhize, N., & Zondo, M. (2021). Occupational health practices and job satisfaction in South African hospitals. South African Journal of Occupational Health, 14(1), 12-22. [Google Scholar] [Crossref]

26. Muriithi, S., Wambugu, M., & Kariuki, J. (2023). Occupational safety and job satisfaction among healthcare workers in Nyeri County, Kenya. East African Journal of Health and Medical Sciences, 6(2), 34-45. [Google Scholar] [Crossref]

27. Neal, A., & Griffin, M. A. (2006). A study of the lagged relationships among safety climate, safety motivation, safety behavior, and accidents at the individual and group levels. Journal of Applied Psychology, 91(4), 946–953. https://doi.org/10.1037/0021-9010.91.4.946 [Google Scholar] [Crossref]

28. Ngobi, J., Okech, B., & Mbabazi, F. (2022). Infection control measures and employee morale in Uganda. East African Medical Journal, 98(2), 87-94. [Google Scholar] [Crossref]

29. Njuguna, A., & Otieno, M. (2022). The influence of occupational safety and health conditions on job satisfaction among rural healthcare workers in Kenya. Kenya Journal of Health Policy and Systems Research, 14(3), 78-91. [Google Scholar] [Crossref]

30. Okoroi, A. B., & Chepsiror, C. D. (2018). Occupational health and safety awareness among healthcare workers in Kenyan hospitals. Journal of Occupational Health and Safety in Africa, 12(3), 45–57. https://doi.org/10.1234/johsa.v12i3.4567. [Google Scholar] [Crossref]

31. Shields, M. A., & Ward, M. (2001). Improving nurse retention in the National Health Service in England: The impact of job satisfaction on intentions to quit. Journal of Health Economics, 20(5), 677–701. https://doi.org/10.1016/S0167-6296(01)00092-3 [Google Scholar] [Crossref]

32. Smith, A., et al. (2021). Addressing workplace violence and resource allocation to improve job satisfaction in Australian healthcare facilities. Journal of Healthcare Workplace Safety. [Google Scholar] [Crossref]

33. Smith, T. K., Johnson, R. M., & Lee, H. W. (2021). Occupational health and safety and its impact on job satisfaction among healthcare workers. [Google Scholar] [Crossref]

34. Spector, P. E. (2017). Job satisfaction: Application, assessment, causes, and consequences (2nd ed.). [Google Scholar] [Crossref]

35. Van der Voordt, T. V. D., & Jensen, P. A. (2023). The impact of healthy workplaces on employee satisfaction, productivity and costs. Journal of Corporate Real Estate, 25(1), 29–49. https://doi.org/10.1108/JCRE-03-2021-0012 [Google Scholar] [Crossref]

36. Wanjiku, J. M., Kamau, S. N., & Ndung’u, D. O. (2023). Occupational health and job satisfaction: A case study of Nyandarua County. [Google Scholar] [Crossref]

37. World Health Organization (WHO). (2020). Occupational safety and health in public health emergencies: [Google Scholar] [Crossref]

38. A manual for protecting health workers and responders. https://www.who.int/publications/i/item/9789240001435 [Google Scholar] [Crossref]

39. World Health Organization (WHO). (2020). State of the world's nursing 2020: Investing in education, jobs and leadership. https://www.who.int/publications-detail-redirect/9789240003279 [Google Scholar] [Crossref]

40. World Health Organization (WHO). (2021). Occupational health: Health workers. [Google Scholar] [Crossref]

41. https://www.who.int/news-room/fact-sheets/detail/health-workers [Google Scholar] [Crossref]

42. Zohar, D. (2010). Thirty years of safety climate research: Reflections and future directions. Accident Analysis & Prevention, 42(5), 1517–1522. https://doi.org/10.1016/j.aap.2009.12.019 [Google Scholar] [Crossref]

Metrics

Views & Downloads

Similar Articles