AI-Driven Mobile Business Intelligence Platform for Laundry Profit Forecasting, Anomaly Detection, and Financial Data Visualization

Authors

Farid Iskandar Najidi Sulaiman Najidi

Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA, Perak Branch, Tapah Campus, 35400 Tapah Road, Perak (Malaysia)

Samsiah Ahmad

Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA, Perak Branch, Tapah Campus, 35400 Tapah Road, Perak (Malaysia)

Nur Hasni Binti Nasrudin

Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA, Perak Branch, Tapah Campus, 35400 Tapah Road, Perak (Malaysia)

Mohamed Imran Mohamed Ariff

Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA, Perak Branch, Tapah Campus, 35400 Tapah Road, Perak (Malaysia)

Lily Marlia Abdul Latif

Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA, Perak Branch, Tapah Campus, 35400 Tapah Road, Perak (Malaysia)

Article Information

DOI: 10.51244/IJRSI.2026.1313CS016

Subject Category: Machine Learning

Volume/Issue: 13/13 | Page No: 195-208

Publication Timeline

Submitted: 2026-06-18

Accepted: 2026-06-24

Published: 2026-07-03

Abstract

Small and medium-sized laundry enterprises frequently face challenges in monitoring financial performance, forecasting future revenue, and detecting operational inefficiencies. While existing mobile applications provide transaction recording and basic visualization features, they often lack intelligent analytical capabilities to support strategic decision-making. This study proposes an AI-driven mobile business intelligence platform that integrates profit monitoring, predictive analytics, anomaly detection, and interactive financial data visualization for laundry business management. The platform was developed using Flutter for cross-platform mobile deployment and Firebase for cloud-based data management. A dataset comprising 5,840 transaction records collected over a 24-month period was utilized for model training and evaluation. Data preprocessing included missing-value handling, outlier screening, normalization, and consistency validation to ensure data quality and reliability. A Long Short-Term Memory (LSTM) model was implemented to forecast future profits based on historical transaction patterns, while the Isolation Forest algorithm was employed to identify anomalous operational expenses. Experimental results demonstrate that the proposed platform achieves reliable forecasting accuracy and effective anomaly detection, enabling proactive financial management and improved business decision-making. The findings indicate that integrating artificial intelligence into mobile business intelligence systems can significantly enhance financial planning, operational transparency, and digital transformation among small and medium-sized laundry enterprises.

Keywords

Mobile business intelligence, AI driven, profit forecasting

Downloads

References

1. Sinduja, R. (2026). AI-driven business models: Redefining entrepreneurial value creation. Minnesota Journal of Business Law and Entrepreneurship, 2026(1), 825–842. https://www.kommerstad.org/journal/article/view/116 [Google Scholar] [Crossref]

2. Pothuri, M. K. (2025). Transforming financial efficiency with AI-driven BI, integration of AI/ML. International Journal of Advanced Science and Technology, 4(2), 953–965 https://doi.org/10.71097/IJSAT.v16.i4.9536 [Google Scholar] [Crossref]

3. Rane, N. L. ., Chika , O. E. ., & Rane , J. . (2026). Business intelligence systems integrating artificial intelligence, big data analytics, machine learning, internet of things, and blockchain. International Journal of Applied Resilience and Sustainability, 2(2), 367-395. https://doi.org/10.70593/deepsci.0202014 [Google Scholar] [Crossref]

4. Magli, A. S. (2026). Bibliometric analysis of AI-driven FinTech revolution: Mapping global trends, thematic evolution, and future directions. Pertanika Journal of Social Sciences & Humanities, 34(1), 449–477. https://doi.org/10.47836/pjssh.34.1.22 [Google Scholar] [Crossref]

5. Al Ali, M. (2026). AI-powered mobile phone activity insights: Developing predictive models for smarter decision-making (Master's thesis, Rochester Institute of Technology). RIT Scholar Works.https://repository.rit.edu/cgi/viewcontent.cgi?article=13583&context=theses [Google Scholar] [Crossref]

6. Oad, V. D. (2026). Artificial intelligence for big data analytics: A review of trends and challenges. Global Trends in Science and Technology, 2(2), 83–102. https://doi.org/10.70445/gtst.2.2.2026.83-102 Cited by: 0 [Google Scholar] [Crossref]

7. Vivek Saxena, Vinay Danwa, and Diya Mehta. 2025. Comprehensive Insights into Cross-Platform Mobile Development Frameworks. In Proceedings of the 6th International Conference on Information Management & Machine Intelligence (ICIMMI '24). Association for Computing Machinery, New York, NY, USA, Article 11, 1–6. https://doi.org/10.1145/3745812.3745824 [Google Scholar] [Crossref]

8. van Dijk P. AI-Driven Business Intelligence: Leveraging Predictive Analytics for Data-Driven Decision Making. IJAIBDCMS [Internet]. 2024 Sep. 15 [cited 2026 Jun. 18];5(3):12-23. Available from: https://ijaibdcms.org/index.php/ijaibdcms/article/view/63 [Google Scholar] [Crossref]

9. Mah, P. M. (2025). AI-driven anomaly detection in e-commerce services: A deep learning and NLP approach to the isolation forest algorithm trees. Journal of Theoretical and Applied Electronic Commerce Research, 20(3), 214–235. https://doi.org/10.3390/jtaer20030214 [Google Scholar] [Crossref]

10. Pereira, E., Graylin, A., & Brynjolfsson, E. (2026). The Enterprise AI Playbook. Stanford Digital Economy Lab. [Google Scholar] [Crossref]

11. T. H. Davenport and J. G. Harris, Competing on Analytics. Boston, MA, USA: Harvard Business School Press, 2017. [Google Scholar] [Crossref]

12. Daniel J. Power. 2008. Understanding Data-Driven Decision Support Systems. Inf. Sys. Manag. 25, 2 (March 2008), 149–154. https://doi.org/10.1080/10580530801941124 [Google Scholar] [Crossref]

13. Alsibhawi, I. A. A., Yahaya, J. B., & Mohamed, H. B. (2023). Business Intelligence Adoption for Small and Medium Enterprises: Conceptual Framework. Applied Sciences, 13(7), 4121. https://doi.org/10.3390/app13074121 [Google Scholar] [Crossref]

14. S. Russell and P. Norvig, Artificial Intelligence: A Modern Approach, 4th ed. Hoboken, NJ, USA: Pearson, 2021. [Google Scholar] [Crossref]

15. F. Provost and T. Fawcett, Data Science for Business Sebastopol, CA, USA: O'Reilly Media, 2013 [Google Scholar] [Crossref]

16. Rai, A. Explainable AI: from black box to glass box. J. of the Acad. Mark. Sci. 48, 137–141 (2020). https://doi.org/10.1007/s11747-019-00710-5 [Google Scholar] [Crossref]

17. R. J. Hyndman and G. Athanasopoulos, Forecasting: Principles and Practice, 3rd ed. Melbourne, Australia: OTexts, 2021. [Google Scholar] [Crossref]

18. J. Brownlee, Machine Learning Mastery with Python.Melbourne, Australia: Machine Learning Mastery, 2020. [Google Scholar] [Crossref]

19. S. Hochreiter and J. Schmidhuber, "Long Short-Term Memory," in Neural Computation, vol. 9, no. 8, pp. 1735-1780, 15 Nov. 1997, doi: 10.1162/neco.1997.9.8.1735. [Google Scholar] [Crossref]

20. Y. Qin et al.,"A dual-stage attention-based recurrent neural network for time series prediction," Proc. IJCAI, pp. 2627–2633, 2017. https://doi.org/10.24963/ijcai.2017/366 [Google Scholar] [Crossref]

21. Varun Chandola, Arindam Banerjee, and Vipin Kumar. 2009. Anomaly detection: A survey. ACM Comput. Surv. 41, 3, Article 15 (July 2009), 58 pages. https://doi.org/10.1145/1541880.1541882 [Google Scholar] [Crossref]

22. C. C. Aggarwal,Outlier Analysis, 2nd ed.Cham, Switzerland: Springer, 2017 [Google Scholar] [Crossref]

23. F. T. Liu, K. M. Ting and Z. -H. Zhou, "Isolation Forest," 2008 Eighth IEEE International Conference on Data Mining, Pisa, Italy, 2008, pp. 413-422, doi: 10.1109/ICDM.2008.17. [Google Scholar] [Crossref]

24. C. C. Aggarwal,Data Mining: The Textbook. Cham, Switzerland: Springer, 2015 https://pzs.dstu.dp.ua/DataMining/bibl/Data%20Mining%20The%20Textbook.pdf [Google Scholar] [Crossref]

25. S. Few, Information Dashboard Design, 3rd ed.Burlingame, CA, USA: Analytics Press, 2013 [Google Scholar] [Crossref]

26. Shneiderman, B. (1996). The eyes have it: a task by data type taxonomy for information visualizations. Proceedings 1996 IEEE Symposium on Visual Languages, 336-343. https://www.cs.umd.edu/~ben/papers/Shneiderman1996eyes.pdf [Google Scholar] [Crossref]

27. Alghamdi, K., & Khojah, M. (2025). A Systematic Literature Review of Business Intelligence Theories and Frameworks. Journal of Information Systems Engineering and Management. https://doi.org/10.52783/jisem.v10i45s.9136 [Google Scholar] [Crossref]

28. P. Mell and T. Grance,"The NIST definition of cloud computing,"NIST Special Publication 800-145, 2011. https://nvlpubs.nist.gov/nistpubs/legacy/sp/nistspecialpublication800-145.pdf [Google Scholar] [Crossref]

29. Qing, T. Y. ., & Omar, M. N. (2023). Smart Laundry System. Multidisciplinary Applied Research and Innovation, 4(1), 216-223. https://publisher.uthm.edu.my/periodicals/index.php/mari/article/view/9890 [Google Scholar] [Crossref]

30. Punjatewakupt, P., & Manasoontorn, R. (2023). DETERMINANTS OF SUCCESS FOR SELF-SERVICE LAUNDRY FRANCHISES IN SAMUT SAKHON: A STUDY OF CRITICAL FACTORS, FRANCHISOR-FRANCHISEE RELATIONSHIPS, AND RESOURCE SCARCITY THEORY. The EUrASEANs: Journal on Global Socio-Economic Dynamics, 8(5(42), 265-276. https://doi.org/10.35678/2539-5645.5(42).2023.265-276 [Google Scholar] [Crossref]

31. Shollo, Arisa and Kautz, Karlheinz, "Towards an Understanding of Business Intelligence" (2010). ACIS 2010 Proceedings. 86. https://aisel.aisnet.org/acis2010/86 [Google Scholar] [Crossref]

Metrics

Views & Downloads

Similar Articles