Impact of Hybrid Work Arrangements on Employee Productivity and Work-Life Balance: A JD-R Theory Perspective from the Indian IT Industry

Authors

Dr. Saloni Singhal Garg

Independent researcher (India)

Article Information

DOI: 10.51244/IJRSI.2026.1308000158

Subject Category: Management

Volume/Issue: 13/8 | Page No: 2817-2824

Publication Timeline

Submitted: 2026-08-27

Accepted: 2026-09-01

Published: 2026-09-11

Abstract

The post-pandemic era has witnessed a permanent shift toward hybrid work arrangements in knowledge-intensive industries. This study examines the influence of hybrid work intensity on employee productivity, mediated by work-life balance and moderated by job resources and job demands, using the Job Demands-Resources (JD-R) Theory.
An explanatory sequential mixed-methods approach was adopted. Survey data were collected from 250 IT professionals in Delhi-NCR and Bengaluru, supplemented by 15 semi-structured interviews. Hayes’ PROCESS macro and structural equation modeling were used for hypothesis testing.

Keywords

Hybrid work, Employee productivity, Work-life balance, JD-R theory

Downloads

References

1. Allen, T. D., Golden, T. D., & Shockley, K. M. (2021). How effective is telecommuting? Assessing the status of our scientific findings. Psychological Science in the Public Interest, 22(3), 1–59. [Google Scholar] [Crossref]

2. Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. [Google Scholar] [Crossref]

3. Bloom, N., Han, R., & Sadun, R. (2023). Hybrid working and productivity. Journal of Political Economy Microeconomics, 1(1), 1–45. [Google Scholar] [Crossref]

4. Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2005). Construction and initial validation of a multidimensional measure of work–family conflict. Journal of Vocational Behavior, 66(1), 124–139. [Google Scholar] [Crossref]

5. Choudhury, P., Khanna, T., & Makridis, C. (2023). Work-from-anywhere and productivity in IT services. Strategic Management Journal, 44(5), 1124–1150. [Google Scholar] [Crossref]

6. Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499–512. [Google Scholar] [Crossref]

7. Kapoor, S., & Agarwal, R. (2024). Adoption of hybrid work models in Indian IT organizations. Indian Journal of Industrial Relations, 59(3), 456–478. [Google Scholar] [Crossref]

8. Kniffin, K. M., Narayanan, J., Anseel, F., et al. (2021). COVID-19 and the workplace: Implications, issues, and insights for future research and action. Journal of Applied Psychology, 106(3), 317–332. [Google Scholar] [Crossref]

9. Mukherjee, S., & Singh, A. (2023). Work-life balance challenges in hybrid work environment: Evidence from India. Asia Pacific Journal of Human Resources, 61(4), 789–812. [Google Scholar] [Crossref]

10. NASSCOM. (2025). State of the Indian IT-BPM industry 2025. NASSCOM Publications. [Google Scholar] [Crossref]

11. Rai, P., & Srivastava, A. (2024). Impact of hybrid work on employee well-being and performance. Management and Labour Studies, 49(2), 210–228. [Google Scholar] [Crossref]

12. Srivastava, R., & Bajpai, A. (2024). Commuting stress and productivity: Evidence from Indian metros. Journal of Organizational Effectiveness: People and Performance, 11(1), 45–67. [Google Scholar] [Crossref]

13. Wang, B., Liu, Y., Qian, J., & Parker, S. K. (2024). Achieving effective remote working during the COVID-19 pandemic: A meta-analysis. Personnel Psychology, 77(2), 567–601. [Google Scholar] [Crossref]

14. Yang, L., Holtz, D., Jaffe, S., et al. (2023). The effects of remote work on collaboration among information workers. Nature, 623, 102–108. [Google Scholar] [Crossref]

Metrics

Views & Downloads

Similar Articles