Availability, Awareness, Use and Users’ Satisfaction with E-Resources in Chukwuemeka Odumegwu Ojukwu University Library Anambra State Nigeria

International Journal of Research and Innovation in Social Science (IJRISS) | Volume III, Issue VIII, August 2019 | ISSN 2454–6186

Availability, Awareness, Use and Users’ Satisfaction with E-Resources in Chukwuemeka Odumegwu Ojukwu University Library Anambra State Nigeria

Muokebe, O. Bibana (CLN)¹, Uche Enweani (CLN)^2
1Department of Library and Information Sciences, Chukwuemeka Odumegwu Ojukwu University, Igbariam Campus, Anambra State Nigeria.
²University Library, Chukwuemeka Odumegwu Ojukwu University Anambra State, Nigeria

Abstract:-The study investigated the availability, awareness, use and users’ satisfaction of library electronic resources in Chukwuemeka Odumegwu Ojukwu University (COOU) Anambra State Nigeria. Electronic information resources help to expand access, increase usability and effectiveness and establish new ways for students to use information to be more productive in their academic activities. Survey design adopted. Multistage and Randomly sampling technique was used since the population was large. Total population of registered fulltime students, 4, 517 and part-time students are 1,984. Out of these number, 966 copies of the questionnaires distributed, 722 copies representing 75.2% were retrieved and found valid for analysis, using frequency count, mean, and standard deviation. The findings revealed that substantial percentages of the undergraduates are only not aware of library electronic resources such as e-courseware, Internet search engines, e-books, e-reference materials, and e-past question papers, they make use of these e-resources as well as derive satisfaction with using those e-resources especially with regards to ease of use, accuracy, quality/relevance, availability and accessibility of library e-resources to mention but few. With this in mind, one could conclude that generally, awareness, use of library electronic resources has significantly influence users’ satisfaction in COOU.

Keywords: Awareness, Use, Users, Satisfaction, E-resources and Academic Library

I. INTRODUCTION

The terms awareness, availability, accessibility and utilization are concepts which complement one another. Together, they portray their inter-relationship in the field of library and information science. The awareness, availability, accessibility and utilization of information of e-resources through an effective dissemination network represent a necessary pre-condition for the emergence of a crop of well-informed citizenry. Information must be available, adequate and accessible in order to be presented in a way that is acceptable to facilitate its acceptability, hence utilization. Thus, it is a vital commodity in every environment and its use is largely determined by its availability and accessibility.

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