Olubiyi Simeon Kayode1*, Olaopa Olatunji Oyedele2, Anyebe E. Emmanuel1, Sanusi A. Akanji3, Olubiyi I. Janet4, Omotoriogun Mabel5& Isijola M2.
1Department of Nursing Sciences, College of Health Sciences, University of Ilorin, Nigeria.
2Maternity Theatre Unit, Ekiti State University Teaching Hospital, Ado-Ekiti.
3Department of Health Promotion & Environmental Health, Faculty of Education, University of Ilorin, Nigeria.
4Department of Nursing Sciences, Thomas Adewumi University, Oko, Omuaran, Nigeria.
5Department of Nursing Science, Achievers University, Owo, Ondo State, Nigeria
*Correspondence
Received: 08 January 2023; Accepted: 21 January 2023; Published: 24 February 2023
Abstract: – Health care service is seen as intangible product that cannot physically be touched, felt, viewed, counted, or measured as manufactured products. When tangible goods are produced, it allows for quantitative measurement of quality, since they can be sampled and tested throughout the production process and in subsequent use. Remuneration can be described as the total amount of that which an employee receives for performing a job. It goes beyond the basic salary to include all other forms of financial compensations accrued to the employee per time. Remuneration currently includes a company’s contribution to a retirement plan, consideration of tips, stock shares, bonuses and other financial compensations. The health care worker is the person that has acquired training and skill to care and render services to the sick and ailing either directly like doctors and nurses or indirectly as helpers, social workers, aides, laboratory technicians or even medical waste handlers. According to World Health Organization (WHO) in the recognition of the valuable input of health care workers declared the years 2006 to 2015 as “The decade of the human resources of health”. Health care environment happens to be most exposed to hazardous agent and injury prone than most other working environments. It is observed that the workers in this industry of health were constantly exposed to extensive health and safety hazards ranging from biological exposure to disease causing organisms or chemicals with destructive elements. Certainly, as humanitarians, health care workers ignored their convenience to cater for the sick, the well, the vulnerable, the handicapped among others and even at the pressure of challenge to their own personal wellbeing. It is therefore morally expected of employers of this group of workers to ensure they are adequately remunerated. This research study assessed the correlation between the quality of health care services and remuneration of health care workers in Ekiti State University Teaching Hospital, Ado-Ekiti. It examined influence of remuneration on performance in health care service delivery in the facility, the correlation between qualities of health care services and remuneration of health care workers in Ekiti State University Teaching Hospital. A descriptive research design of survey type was used in conducting the study with population for the study made up of health care workers of the institution. Simple random and purposeful sampling techniques was used in the selection of eighty four ninety workers as sample sampled respondents and data for the study were collected using a self-structured questionnaire. The instrument was validated while reliability was carried out on the instrument and level of statistical significance was set at p<0.05 at confidence interval of 95% for all inferential analysis. Data was analyzed using SPSS 20.0 statistical package with descriptive and inferential statistics of Pearson’s Product Moment Correlation and independent T-test. Findings revealed rewards have positive and significant effect on employees’ performance, positive and significant level between quality of health care services and remuneration of health care workers in Ekiti State University Teaching Hospital, Ado-Ekiti; pay and income was a hygienic factor that affects ability to recruit and retain good quality workforce. Based on the findings, measures should be put in place to facilitate better and prompt payment of salaries, wages and all entitlements, motivating factors like super package, vacation bonus can be introduced to improve performance among health care workers.
Keywords: Correlation, quality, health care services, renumeration, health care workers, Ekiti State
I. Introduction
In any organization, tasks are performed with the help of resources; material, machine, money and most importantly, men. All other resources except for human beings described as employees are non-living. Employees make use of these resources to generate output, and without them, other resources will be useless, dormant and will be unable to produce anything. Therefore, human resource is the greatest asset any organization can have and should be given the highest priority (Ojeleye and Okoro, 2016).