Factors That Influence the Institutional Excellence in the Government Sector in the Emirate of Abu Dhabi
- June 19, 2020
- Posted by: RSIS
- Categories: Banking & Finance, Consumer Sciences Education, IJRSI
International Journal of Research and Scientific Innovation (IJRSI) | Volume VII, Issue VI, June 2020 | ISSN 2321–2705
Sami Nizar Khasawneh1, Humam Bin Mohamed2, Maged Mustafa Al-Dubai3
1,2,3Al-Madinah International University Malaysia/Faculty of Finance & Admin. Science
Abstract:- This study investigates the factors that significantly affect The Institutional Excellence in Government Sector in the Emirate of Abu Dhabi. The importance of this study is that the subject of institutional excellence is one of the most important and contemporary topics in the life cycle of institutions, for its effective role in improving and developing its outputs and excellence in the service of its customers. The objective of this study is to recognize the impact of the Human Capital and the Talent Management on achieving the Institutional Excellence for institutions in the government sector of the Emirate of Abu Dhabi. The study used the descriptive analytical approach for analyzing such studies to describe and evaluate the relationship between variables. Random sampling method was adopted for the purpose of drawing the sample; the total sample was 455 employees from all the institutions. This study used the Likert scale of five-points, an electronic questionnaire was constructed for gathering the required data, and for analyzing data collected SPSS software was used.
Keywords:-Human Capital (HC), Institutional Excellence (IE), Talent Management (TM), Abu Dhabi Government (ADG).
I. RESEARCH BACKGROUND
Institutional Excellence is an integrated system for assessing results of an organization’s business in interaction with elements of inner situation (weakness and strength), and outside one (chances and fears) (Abdul Wahab, 2016). Organizations realize that unless they meet the needs and desires they will not achieve the high profile they aspire by managing their core processes: developing new products, attracting customers, reducing costs and meeting needs, the organization will not be able to achieve its objectives of satisfying all partners (Kotler & Keller, 2015). The meaning of institutional excellence stems from many books, studies and researches, this diversity reflects the importance concept, which made modern administrative approaches focus their efforts to identify concepts of institutional excellence.
Since the beginning of 1960s the term Human Capital are using, this confirmed by Schultz writings in 1661 and Becker’s writings in 1964 and there are some researchers who re-start the human capital to Adam Smith in 18th century, this term used in business organizations as a way to attract and draw attention to contribution of work to the performance of organizations (Rahimh, 2015).
