Human Resources Management: Diversity and Inclusion

International Journal of Research and Scientific Innovation (IJRSI) | Volume VII, Issue IX, November 2020 | ISSN 2321–2705

Human Resources Management: Diversity and Inclusion
Onyekachi Kingsley Ezeugwu¹, Charity Nonyelum Edeh², Emmanuel Emeka Obiapuna^3
1Department of Management, ESUT Business School, Enugu State University of Science and Technology Enugu, Nigeria
²Department of Economics, Enugu State University of Science & Technology Agbani, Enugu Nigeria
³Department of Economics, Enugu State University of Science & Technology Agbani, Enugu Nigeria

Abstract: Human Resources Management as an organizational function play an important role in managing diversity through it proactive policy in reducing inequalities as well as to attract, develop, retain and motivate diverse workforces. Achieving Diversity alone is not sufficient to achieving organizational commitment by employees, inclusion is needed. This study is poised to highlight the role of diversity-inclusion interface towards the achievement of efficient organizational culture, increasing and improving the productivity of the workforce. While adopting a methodology of content analysis of previous studies, the present study shows that effective diversity and inclusion management through good HR practices and procedures leads to positive outcomes. Ineffective diversity and inclusion management in HR is most likely to result in conflict, demotivation, higher employee turnover and low organizational performance. The study recommends that workplace diversity and inclusion should be at the top of mind of employers these days and will only grow in importance as companies continue to invest in their diversity and inclusion programmes.

Keywords: Diversity, Inclusion, human resources, workplace, management

I. INTRODUCTION

With respect to workplace environment, the human resource department is vested with the duty of managing the total diversity and inclusion of employees of the organization. In every organization, the human resources department has the role of ensuring that the concerns of workers are met and their problems solved whenever they arise.
Human Resources diversity and inclusion management has gained momentum because of the pressures on business that become domestically and internationally competitive, the changing labour force composition, growing awareness of the importance of human resources management and a backlash created by perceptions of special treatment for women and ethnic minorities. It has been noted in many studies that there is wide discrimination in employment. This is evidenced by low employment of women and minorities and the lack of minority representation at higher organizational levels (Shen, Chanda, D’Netto and Mongaa, 2009). Again, womenfolk and the minority employees are always disadvantaged in training, performance appraisals and remuneration.

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