Impact of factors that influence the satisfaction of real estate mortgage registrants: A Case Study in Yen Khanh District, Ninh Binh Province, Vietnam

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International Journal of Research and Innovation in Social Science (IJRISS) | Volume VI, Issue V, May 2022 | ISSN 2454–6186

Impact of factors that influence the satisfaction of real estate mortgage registrants: A Case Study in Yen Khanh District, Ninh Binh Province, Vietnam

Pham Phuong Nam1, Nguyen Van Hieu2
1Faculty of Natural Resources and Environment, Vietnam National University of Agriculture, Vietnam
2Branch of Land Registration Office Yen Khanh District, Ninh Binh Province, Vietnam

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Abstract: The purpose of the study is to determine the factors and their impact on the satisfaction of real estate mortgage registrants. The study investigated 95 real estate mortgage registrants and proposed a research model with 5 latent variables (5 groups of factors) and 19 observed variables. The model was tested using SPSS 20.0 software. 17 observed variables met the requirements and 2 variables that do not meet the requirements and are eliminated. The findings also indicated that credit factors have the strongest impact on satisfaction, followed by groups of factors of credit procedures; finance; personnel; equipment for mortgage registration with the corresponding impact level of 40.14%; 22.22%; 15.90%; 11.76%; 9.97%. The study prosed: raising loan levels, lowering interest rates, simplifying loan procedures, and reducing collateral appraisal fees. Applying the proposals will increase the satisfaction of mortgage registrants, reduce possible disputes, and at the same time ensure security and order and increase state budget revenue.
Keywords: Influential Factors, Real Estate Mortgage, Registrants’ Satisfaction, Vietnam, Yen Khanh District.

I. INTRODUCTION

Real estate mortgage registration has the full name of the registration of mortgage of land and properties attached to the land. In Vietnam, the land belongs to the entire people, with the State acting as the representative of the owner and unified management of the land. People do not have the right to own land, they only have the right to use land and perform transactions for land use rights by the law, including mortgaging land use rights and attached assets with the land [7]. As a result, in Vietnam, mortgages of real estate are registered in the form of land use rights and properties attached to the land, commonly referred to as mortgages for short [22].