Proposing Solutions to Promote the Process of Enterprise Resource Planning To the Operational Efficiency of State Corporations; a Case of Kenya Ferry Services Ltd, Kenya
- November 7, 2020
- Posted by: RSIS Team
- Categories: Banking and Finance, IJRISS, Social Science
International Journal of Research and Innovation in Social Science (IJRISS) | Volume IV, Issue X, October 2020 | ISSN 2454–6186
Robert Keng’ara, Ibrahim Makina
Kisii University, Kenya
Abstract: Due to changes in the use of technology organizations are also coming up with strategies that will enable them to reduce cost of production, improve efficiency and effectiveness of its operation. One of the strategies is the use Enterprise Resource Planning Process that integrates information system that supports business process that is in position to manage the whole organizational resources. The main objective of this study was to determine the effect of enterprise resource planning processes on operations efficiency on state corporations; a case of Kenya Ferry Services Ltd, Kenya. Specific objectives were; to establish the effect of financial integration module on operation efficiency of the state corporation’s case of Kenya Ferry Services Ltd, to determine the effect of human resources modules on operations efficiency of Kenya Ferry Services Ltd and to determine the effect of material management module on operation efficiency of the Company. The study adopted descriptive research design. Target population were; H.O.D in operations department, Engineering department, Finance department, Procurement department and Monitoring and Evaluation of Kenya Ferry Services Ltd. A sample population of the study was 45 respondents that was drawn from all the departments of the organization. Primary data was collected through questionnaires while secondary data was collected from the facility archives. Collected data was analyzed through multiple regression analysis. It was revealed that there is a positive correlation between ERP and the performance of an organization. The study recommended that there is need for organizations to implement ERP in order to improve efficiency of there operations.
Key words: Enterprise Resource Planning, ICT, Revenue, Budgetary Control, Innovation
I. INTRODUCTION
Most business and Government organizations have in the past relied on use of manual systems as a mode of operations with standardized documents used as routine standard operating procedures. According to Duff et al (1980), Information System is a collection of people, procedures, a base of data and hardware and software that collects, processes, stores and communicates data for transaction processing at operational level and information to support Managerial decision making. The rationale of any information system is to enable its users obtain data and information for use. As business complexities increase, there is a growing need to innovate and adjust to ever changing environment. Businesses that fail to change with technology
