The Impact of Electronic Cargo Tracking System (ECTS) initiative on transit fraud: The case of Zimbabwe Revenue
- May 16, 2022
- Posted by: rsispostadmin
- Categories: IJRISS, Social Science
International Journal of Research and Innovation in Social Science (IJRISS) | Volume VI, Issue IV, April 2022 | ISSN 2454–6186
Dr David Foya
National University of Science and Technology, Department of Business Management, P.O. Box AC 939, Ascot, Bulawayo, Zimbabwe
Abstract: The aim of this study was to investigate the impact of the Electronic Cargo Tracking system (ECTS) initiative on transit fraud: A case of Zimbabwe Revenue Authority. The main objectives were to examine the impact of the ECTS initiative on transit fraud and examine the impact of the ECTS initiative on revenue collection. The research questions were to find out what challenges are being faced by transporters due to the implementation of the ECTS? As well as what has been the impact of the ECTS initiative on revenue collection? The study is important to ZIMRA in that it will inform the revenue authority how to plug the loopholes in the system as well as bring efficiency in the movement of cargo. A descriptive research design was adopted for this study. The sampling technique that was adopted was purposive as it was deemed ideal by the researcher to effectively collect all the necessary data for the study. Data was collected through interviews that were carried with key informants, questionnaires as well as focus group discussion with other stakeholders. The study established that the system implemented so far has reduced corruption by thirty-eight percent. Furthermore, it noted that the system is greatly assisting in revenue collection and brought better control of cargo and there by reduced contraband stuff and reduced smuggling on large scale by the drivers of various companies. The study concluded that in order to implement the electronic cargo tracking system successfully it was important for the revenue collector to accurately define the system expectations and its benefits so that the vendors can be able to build a reliable system that will assist in achieving the set goals. ZIMRA is expected to identify and make operational performance a priority while availing resources for the execution of tasks and while evaluating the performance of the officers. The study recommends that emphasis should be put on the incorporation of the principles of operational performance to aide in the successful implementation of the cargo tracking system by the concerned sectors.
Key Words: ECTS, Cargo, transit, Electronic cargo tracking system.
