The Implementation of Total Quality Management in Education

International Journal of Research and Innovation in Social Science (IJRISS) | Volume IV, Issue III, March 2020 | ISSN 2454–6186

 The Implementation of Total Quality Management in Education

Dudi Paryanto¹, Riswanti Rini², Irawan Suntoro^3
 1,2,3 Faculty of Teacher Training and Education, University of Lampung, Indonesia

Abstract: – Improving the quality of education is very important to be applied on organization or educational institution, one that is in school. The purpose of this study is to analyze and describe the planning, organization, implementation, and evaluation of the implementation of total quality management.
The research approach refers to the goal, so this research is a qualitative research. The study design used by researchers is descriptive qualitative. The results of this study are planning implementation of total quality management in education that is their vice principal field of quality management in the structure and organization line stands alone and is assisted by a staff of quality management, and in the implementation of the work is assisted by the vice principal other fields; organizing the implementation of integrated quality management education, namely the establishment of quality assurance organization structure of the school that proves the existence of a good organizing work and the work program describing the quality management application activities certified to ISO 9001: 2008.
The implementation of total quality management in education, planning implementation of coordination between the field, meetings between auditors and auditie and between staff with other fields. Evaluation of the implementation of total quality management in education as a tool to improve and plan future programs, to improve the allocation of resources, power and management of current and future, improve implementation and the factors that affect the implementation of the program for re-planning of a program through check the relevance of the program in terms of small changes constantly and measure the progress of the planned target

Keywords: Implementation, Total, Management, Quality, Education

I. INTRODUCTION

Education is a vital necessity for the future of the next generation, especially for the younger generation in the world is the object of education. This we can see together how the role of education in fostering and guiding the generations to become a man of humanizing. One of the problems facing the education of our nation is the issue of quality of education at all levels and educational unit.

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