Consumer contracts under the Zambian Law: Does the legislation Provide Adequate Consumer Protection

International Journal of Research and Innovation in Social Science (IJRISS) | Volume VI, Issue IV, April 2022 | ISSN 2454–6186

Consumer contracts under the Zambian Law: Does the legislation Provide Adequate Consumer Protection

Liambela Muyunda Leakey (PhD) And Mubiana Mubiana
Technical and Vocational Teachers College, Zambia

Abstract: Owing to the shift of the Zambian economy from a countrywide manipulative economic system to a free market economy, there has been neediness for the government to efficiently regulate the economic system to promote honest opposition and client safety. To achieve this, need the authorities enacted the Competition and Fair-Trading Act of 1994 which geared toward regulating anti-competitive practices and customer exploitations within the marketplace. Following some of the changes that have taken area within the Zambian financial system, Parliament enacted the Competition and Consumer Protection Act of 2010 which incorporates diverse revolutionary provisions which might be supposed to address modem financial demands inside the Zambian economic system. This paper focuses on establishing whether Consumer contracts under the Zambian Law if it Provides adequate Consumer Protection by evaluating its effectiveness within the selling and law of sincere competition, patron safety and financial increase in Zambia. It verifies whether the Competition and Consumer Protection Act has effectively and efficiently addressed winning social and financial desires of Zambia’s monetary expedient. The findings were that Competition and Consumer Protection Act become enacted with numerous progressive provisions which were probably presupposed to cope with modem monetary conditions in Zambia. Through those upgrades, the Competition and Consumer Protection Act has quite addressed triumphing monetary desires in the Zambian economic operations. However, despite enhancing the Law, the legislation has not Provided Adequate Consumer Protection as evident by the increasing number of cases being recorded in Zambia regarding consumer protection.

I. INTRODUCTION.

Consumer right is an immensely important aspect to be considered by every business house. Because by protecting consumer rights, business develop welfare to consumer and ensure justice and personal freedom to them and thereby modern society can move towards an advanced state of social development. From way back in history, fair competition and consumer protection have been very important aspects of trade and national prosperity. They are major factors in commerce which promote economic prosperity and enhance fair distribution of safe goods and services in the country. Many policy and law makers believe it to be true and are acting accordingly in promoting fair competition and consumer protection in the economy.

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