International Journal of Research and Innovation in Social Science (IJRISS) |Volume VI, Issue X, October 2022|ISSN 2454-6186
Current Situation of Digital Transformation for Small and Medium Enterprises in Vietnam
Phan Thi Thuy Trang
Ly Tu Trong College Ho Chi Minh City, Vietnam
Abstract: Digital Transformation is becoming more and more important. Businesses around the world ranging from retail, finance and healthcare, to the public sector, are launching digital transformation projects to improve customer experience and increase operational efficiency. On the basis of statistical data, the article analyzes digital transformation trends and digital transformation practices of small and medium enterprises in Vietnam and other countries in the region.
Keywords: Digital transformation, small and medium enterprises, technology.
I. INTRODUCE
Each business has a different form of organization. It is difficult to come up with a concept that is right for all. In the simplest terms, digital transformation is a form of application of digital technologies that change the fields of business activities, taking advantage of inherent advantages to create distances and dynamics, impact on the business model of the enterprise. Digital transformation is a trend of the whole world, when applying digital transformation in businesses, in addition to affecting the operating system, companies can also change their working mindset, culture, and environment do their job in a positive way. Digital transformation in enterprises is a process in the long-term development orientation and strategy of each company, so it is necessary to have the right and appropriate orientations.
Digital transformation is the use of digital technology or the application of digital technology on the basis of digital data or digitized data to change research, production and business models in order to create many new opportunities and values, improving and enhancing the operational efficiency and competitiveness of organizations, agencies and enterprises (Pham Huy Giao, 2020). Enterprise digital transformation is the integration and application of digital technology to improve business efficiency, management efficiency, enhance capacity and competitiveness of enterprises and create new values.
Difficulties in digital transformation today is the biggest barrier that businesses face when applying digital technology is the high cost in digital technology application. In order to apply digital tools and specialized management software, businesses require a relatively large amount of expenses, especially investment in purchasing new machinery or equipment. modern automation, as well as re-synchronizing the information technology infrastructure in the enterprise. Lack of digital technology infrastructure also becomes a big difficulty for businesses. Outdated and inconsistent information technology infrastructure will hinder the application and