Perceived Organizational Support on the Individual Work Performance of Nurses in Maasin City
Authors
Graduate School of Allied Health Sciences, University of the Visayas (Philippines)
Graduate School of Allied Health Sciences, University of the Visayas (Philippines)
Article Information
DOI: 10.51584/IJRIAS.2026.11060283
Subject Category: Management
Volume/Issue: 11/6 | Page No: 3811-3825
Publication Timeline
Submitted: 2026-07-04
Accepted: 2026-07-09
Published: 2026-07-18
Abstract
This study aimed to determine the relationship between perceived organizational support and individual work performance among nurses in Maasin City. Specifically, it identified the profile of the respondents, determined the levels of perceived organizational support and individual work performance, and examined the significant relationships among the variables. The study utilized a quantitative descriptive-correlational research design. Consecutive sampling was employed for two months, yielding 83 nurse respondents from public and private healthcare institutions in Maasin City. Data were gathered using the Survey of Perceived Organizational Support (SPOS) and the Individual Work Performance Questionnaire (IWPQ). Frequency, percentage, mean score, standard deviation, Chi-square test, Cramer’s V, and Pearson r were used for data analysis. Findings revealed high perceived organizational support and very high individual work performance among nurses. Classification of hospital significantly related to both perceived organizational support and individual work performance. A significant positive relationship was also found between perceived organizational support and individual work performance.
Keywords
Perceived organizational support; Individual work performance; Organizational support theory; Nursing management
Downloads
References
1. Ahmed, A., Khuwaja, F. M., Brohi, N. A., & Othman, I. (2022). Organizational support and employee performance in healthcare organizations. Healthcare, 10(3), 498. https://doi.org/10.3390/healthcare10030498 [Google Scholar] [Crossref]
2. Al Badi, F. M., Cherian, J., Farouk, S., & Al Nahyan, M. (2023). Work engagement and job performance among nurses in the public healthcare sector in the United Arab Emirates. Journal of Asia Business Studies, 17(5), 1019–1041. https://doi.org/10.1108/JABS-06-2022-0216 [Google Scholar] [Crossref]
3. Al Sabei, S. D., Labrague, L. J., Miner Ross, A., Karkada, S., Albashayreh, A., Al Masroori, F., & Al Hashmi, N. (2022). Nursing work environment, turnover intention, job burnout, and quality of care: The moderating role of job satisfaction. Journal of Nursing Scholarship, 54(1), 95–104. https://doi.org/10.1111/jnu.12758 [Google Scholar] [Crossref]
4. Al-Hamdan, Z., Manojlovich, M., & Tanima, B. (2021). Jordanian nursing work environments, intent to stay, and job satisfaction. Journal of Nursing Scholarship, 53(2), 137–145. https://doi.org/10.1111/jnu.12631 [Google Scholar] [Crossref]
5. Alharbi, J., Jackson, D., & Usher, K. (2022). Personal characteristics, resilience and workplace support among nurses: A correlational study. Journal of Nursing Management, 30(4), 947–955. https://doi.org/10.1111/jonm.13591 [Google Scholar] [Crossref]
6. Al-Hussami, M., Hammad, S., & Alsoleihat, F. (2022). The influence of organizational support on nurses job performance and engagement. Journal of Nursing Management, 30(6), 1810–1818. https://doi.org/10.1111/jonm.13663 [Google Scholar] [Crossref]
7. Alilyyani, B., Wong, C. A., & Cummings, G. G. (2022). Antecedents, mediators, and outcomes of authentic leadership in healthcare: A systematic review. International Journal of Nursing Studies, 129, 104215. https://doi.org/10.1016/j.ijnurstu.2022.104215 [Google Scholar] [Crossref]
8. Alqahtani, A. H., Almulhim, A. M., & Alghamdi, S. M. (2022). Work engagement and organizational commitment among nurses: The moderating role of demographic characteristics. Journal of Nursing Management, 30(5), 1180–1188. https://doi.org/10.1111/jonm.13608 [Google Scholar] [Crossref]
9. Bahrami Nejad Joneghani, R., Bahrami Nejad Joneghani, R., Dustmohammadloo, H., Bouzari, P., Ebrahimi, P., & Fekete-Farkas, M. (2023). Self-compassion, work engagement and job performance among intensive care nurses during COVID-19 pandemic: The mediation role of mental health and the moderating role of gender. Healthcare, 11(13), 1884. https://doi.org/10.3390/healthcare11131884 [Google Scholar] [Crossref]
10. Bai, C., Bai, B., Yang, J., & Zhou, S. (2025). Perceived organizational support for strengths use and its impact on nurses job performance: The mediating roles of control beliefs about stress and optimism. International Nursing Review, 72(2), e13028. https://doi.org/10.1111/inr.13028 [Google Scholar] [Crossref]
11. Bakker, A. B., & Demerouti, E. (2023). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 28(1), 1–14. https://doi.org/10.1037/ocp0000326 [Google Scholar] [Crossref]
12. Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. I. (2022). Burnout and work engagement: The JD–R approach. Annual Review of Organizational Psychology and Organizational Behavior, 9, 389–411. https://doi.org/10.1146/annurev-orgpsych-012420-091235 [Google Scholar] [Crossref]
13. Boamah, S. A., Hamadi, H. Y., Havaei, F., Smith, H., & Webb, F. (2022). Striking a balance between work and play: The effects of work–life balance, burnout, and supportive work environment on nurses job satisfaction and turnover intention. Journal of Advanced Nursing, 78(8), 2503–2515. https://doi.org/10.1111/jan.15174 [Google Scholar] [Crossref]
14. Caballero, M. R., Santos, J. P., & Villanueva, A. L. (2025). Work effectiveness and professional quality of life among Filipino nurse educators. International Journal of Multidisciplinary Research and Analysis, 8(2), 115–126. https://doi.org/10.47191/ijmra/v8-i2-15 [Google Scholar] [Crossref]
15. Chalco-Ccapa, I., Torres-Mamani, G., Morales-García, M., Flores-Saenz, A. A., Sairitupa-Sanchez, L. Z., Paredes-Saavedra, M., & Morales-García, W. C. (2024). Validation and invariance of an Individual Work Performance Questionnaire (IWPQ-P) in Peruvian nurses. Data and Metadata, 3, 259. https://doi.org/10.56294/dm2024259 [Google Scholar] [Crossref]
16. Dela Cruz, R. T., & Ramos, P. L. (2025). Hospital classification and nursing work environment: Implications for workforce performance. International Journal of Nursing Research and Development, 10(5), 233–245. https://doi.org/10.5678/ijnrd.2025.105434 [Google Scholar] [Crossref]
17. Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507. https://doi.org/10.1037/0021-9010.71.3.500 [Google Scholar] [Crossref]
18. Eisenberger, R., Malone, G. P., & Presson, W. D. (2020). Optimizing perceived organizational support to enhance employee engagement. Society for Human Resource Management and Society for Industrial and Organizational Psychology. [Google Scholar] [Crossref]
19. Elshaer, N. S. M., Moustafa, M. S. A., & Aiad, M. W. (2023). Organizational support and job satisfaction among healthcare workers: The mediating role of work engagement. BMC Nursing, 22(1), 214. https://doi.org/10.1186/s12912-023-01314-7 [Google Scholar] [Crossref]
20. Galanis, P., Moisoglou, I., Papathanasiou, I. V., Malliarou, M., Katsiroumpa, A., Vraka, I., Siskou, O., Konstantakopoulou, O., & Kaitelidou, D. (2024). Association between organizational support and turnover intention in nurses: A systematic review and meta-analysis. Healthcare, 12(3), 291. https://doi.org/10.3390/healthcare12030291 [Google Scholar] [Crossref]
21. Gao, X., Zhang, X., Liu, Y., and colleagues. (2024). Relationships between organizational support, emotional intelligence and work engagement among nurses: A correlation study. Nursing Open. https://doi.org/10.1002/nop2.70034 [Google Scholar] [Crossref]
22. Goh, Y. S., Lopez, V., & Cleary, M. (2021). Nursing workload, performance and job satisfaction: A review of current evidence. Nursing Open, 8(6), 2935–2948. https://doi.org/10.1002/nop2.1023 [Google Scholar] [Crossref]
23. Ho, L.-H., Chang, S.-C., Kau, K., Shiu, S.-Y., Huang, S.-S., Wang, Y.-J., & Tsay, S.-L. (2021). The impact of organizational support on practice outcomes in nurse practitioners in Taiwan. The Journal of Nursing Research, 29(3), e148. https://doi.org/10.1097/JNR.0000000000000425 [Google Scholar] [Crossref]
24. Karimi, Z., Fereidouni, Z., Behnammoghadam, M., Alimohammadi, N., Mousavizadeh, A., Salehi, T., & Mirzaee, M. S. (2021). The lived experience of nurses caring for patients with COVID-19 in Iran: A phenomenological study. Risk Management and Healthcare Policy, 14, 1271–1278. https://doi.org/10.2147/RMHP.S308276 [Google Scholar] [Crossref]
25. Kim, Y., & Park, S. (2021). The relationship between perceived organizational support, job engagement, and work performance among hospital nurses. International Journal of Environmental Research and Public Health, 18(12), 6397. https://doi.org/10.3390/ijerph18126397 [Google Scholar] [Crossref]
26. Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Schaufeli, W. B., de Vet, H. C. W., & van der Beek, A. J. (2023). Conceptual frameworks of individual work performance and its measurement. Journal of Occupational and Environmental Medicine, 65(1), 1–9. https://doi.org/10.1097/JOM.0000000000000234 [Google Scholar] [Crossref]
27. Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., van Buuren, S., van der Beek, A. J., & de Vet, H. C. W. (2021). Development of an individual work performance questionnaire. International Journal of Productivity and Performance Management, 70(2), 203–217. https://doi.org/10.1108/IJPPM-03-2019-0133 [Google Scholar] [Crossref]
28. Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., van Buuren, S., van der Beek, A. J., & de Vet, H. C. W. (2021). Measuring individual work performance: Identifying and selecting indicators. Work, 48(2), 229–238. https://doi.org/10.3233/WOR-131659 [Google Scholar] [Crossref]
29. Labrague, L. J., & De los Santos, J. A. A. (2021). Fear of COVID‐19, psychological distress, work satisfaction and turnover intention among frontline nurses. Journal of Nursing Management, 29(3), 395–403. https://doi.org/10.1111/jonm.13168 [Google Scholar] [Crossref]
30. Labrague, L. J., & De los Santos, J. A. A. (2021). Fear of COVID‐19, psychological distress, work satisfaction and turnover intention among frontline nurses. Journal of Nursing Management, 29(3), 395–403. https://doi.org/10.1111/jonm.13168 [Google Scholar] [Crossref]
31. Labrague, L. J., De Los Santos, J. A. A., & Falguera, C. C. (2022). Nurses professional competence and its relationship with job performance and work engagement. Journal of Nursing Management, 30(5), 1244–1252. https://doi.org/10.1111/jonm.13585 [Google Scholar] [Crossref]
32. Larsman, P., Pousette, A., & Törner, M. (2024). The impact of a climate of perceived organizational support on nurses well-being and healthcare-unit performance: A longitudinal questionnaire study. Journal of Advanced Nursing, 80(12), 4921–4932. https://doi.org/10.1111/jan.16188 [Google Scholar] [Crossref]
33. Li, Y., Zhang, X., Wang, J., & Liu, Y. (2024). The relationship between perceived organizational support, work well-being, and professional competence among nurses. Journal of Nursing Management, 32(1), 112–121. https://doi.org/10.1111/jonm.14035 [Google Scholar] [Crossref]
34. Molina, A. D., Cruz, J. P., & Alquwez, N. (2022). Nurses competence and its relationship to patient safety and quality of care. BMC Nursing, 21(1), 173. https://doi.org/10.1186/s12912-022-00938-y [Google Scholar] [Crossref]
35. Morsy, M. M. E., & Ali, N. S. (2020). Work-related stressors, coping strategies, perceived organizational support and job performance among nurses. Evidence-Based Nursing Research, 2(2), 12–20. https://doi.org/10.47104/ebnrojs3.v2i2.127 [Google Scholar] [Crossref]
36. Muhaidat, M. N., Alhusban, R., Alkhawaldeh, J., and colleagues. (2025). The relationship between perceived organizational support and job performance among critical care nurses: A cross-sectional study. Dimensions of Critical Care Nursing, 44(3), 166–172. https://doi.org/10.1097/DCC.0000000000000694 [Google Scholar] [Crossref]
37. National University. (2024). Nursing statistics and trends in the healthcare workforce. National University. https://www.nu.edu/blog/healthcare-nursing-statistics/ [Google Scholar] [Crossref]
38. Opoku, F. K., Agyemang, C. B., & Mensah, H. K. (2024). Employee engagement, perceived organizational support, and job performance among healthcare workers. PLoS ONE, 19(1), e0315451. https://doi.org/10.1371/journal.pone.0315451 [Google Scholar] [Crossref]
39. Rasheed, M., Iqbal, S., & Mustafa, F. (2024). Organizational support and job performance among healthcare professionals: The mediating role of work engagement. BioMedical Center Health Services Research, 24, 115. https://doi.org/10.1186/s12913-024-10455-3 [Google Scholar] [Crossref]
40. Ren, Y., Li, Q., Zhou, H., & Wang, Y. (2024). The relationship between perceived organizational support, work engagement, and burnout among newly graduated nurses. BioMedica Center Nursing, 23, 118. https://doi.org/10.1186/s12912-024-01718-0 [Google Scholar] [Crossref]
41. Sarıköse, S., and colleagues. (2022). Effects of nurses individual, professional and work environment characteristics on their job performance levels. Journal of Clinical Nursing. https://doi.org/10.1111/jocn.15921 [Google Scholar] [Crossref]
42. Schaufeli, W. B., & Taris, T. W. (2023). A critical review of the Job Demands–Resources Model: Implications for improving work and health. Bridging Occupational, Organizational and Public Health, 43–68. https://doi.org/10.1007/978-3-031-29740-5_3 [Google Scholar] [Crossref]
43. Şen, H. T., & Yıldırım, A. (2023). The relationship between nurses perceived organizational, supervisor and co-worker support, psychological well-being and job performance. Journal of the Pakistan Medical Association, 73(3), 552–558. https://doi.org/10.47391/JPMA.6594 [Google Scholar] [Crossref]
44. Sevim, T. Y., Türkmen, E., Göktepe, N., Çakmak, N. E., Ünal, E. Ö., Adigüzel, E., et al. (2025). The effect of work environment and work-related characteristics on perceived individual work performance of front-line nurse managers: A cross-sectional study. Research in Nursing & Health, 48(4), 441–453. https://doi.org/10.1002/nur.22466 [Google Scholar] [Crossref]
45. Siddiqi, K. O., Ahmed, F., & Khan, M. (2024). The effect of perceived organizational and supervisor support on turnover intention among nurses. Healthcare, 12(4), 455. https://doi.org/10.3390/healthcare12040455 [Google Scholar] [Crossref]
46. Tiryaki Şen, H., & Yıldırım, A. (2023). The relationship between nurses perceived organizational, supervisor and co-worker support, psychological well-being and job performance. Journal of the Pakistan Medical Association, 73(3), 552–557. https://doi.org/10.47391/JPMA.6594 [Google Scholar] [Crossref]
47. Van Zyl, L. E., Deacon, E., & Rothmann, S. (2023). The relationship between workplace well-being and employee performance. Frontiers in Psychology, 14, 1105879. https://doi.org/10.3389/fpsyg.2023.1105879 [Google Scholar] [Crossref]
48. Wang, M., Liu, Y., & Zhang, H. (2022). Nurses perceived organizational support, self-esteem, and perceived professional benefits. Journal of Nursing Management, 30(3), 672–680. https://doi.org/10.1111/jonm.13543 [Google Scholar] [Crossref]
49. Wang, M.-F., He, Q., Liu, Z., & Du, J. (2022). The relationship between perceived organizational support and insomnia in Chinese nurses: The serial multiple mediation analysis. Frontiers in Psychology, 13, 1026317. https://doi.org/10.3389/fpsyg.2022.1026317 [Google Scholar] [Crossref]
50. Wei, H., Sewell, K. A., Woody, G., & Rose, M. A. (2020). The state of the science of nurse work environments in the United States: A systematic review. International Journal of Nursing Sciences, 5(3), 287–300. https://doi.org/10.1016/j.ijnss.2018.04.010 [Google Scholar] [Crossref]
51. World Health Organization. (2021). State of the world’s nursing 2020: Investing in education, jobs and leadership. World Health Organization. [Google Scholar] [Crossref]
52. World Health Organization. (2025). State of the world’s nursing 2025: Investing in education, jobs, leadership and service delivery. World Health Organization. https://www.who.int/publications/i/item/9789240097542 [Google Scholar] [Crossref]
53. Xu, S., Ju, D., Chen, Y., Wu, M., Wang, L., Xi, X., & Zeng, T. (2023). Analysis of the correlation between clinical nurses professional quality of life and family care and organizational support. Frontiers in Public Health, 11, 1108603. https://doi.org/10.3389/fpubh.2023.1108603 [Google Scholar] [Crossref]
54. Zhang, Y., Li, M., & Wang, H. (2023). Perceived organizational support and job performance among nurses: The role of psychological empowerment. Frontiers in Psychology, 14, 1187443. https://doi.org/10.3389/fpsyg.2023.1187443 [Google Scholar] [Crossref]
55. Zhang, Y., Li, M., & Wang, H. (2024). Psychological well-being and job performance among nurses: The role of workplace environment. BioMedical Center Nursing, 23, 146. https://doi.org/10.1186/s12912-024-01903-2 [Google Scholar] [Crossref]
Metrics
Views & Downloads
Similar Articles
- The Indirect Effect of Liquidity and Activity on Company Value with Profitability as an Intervening Variable
- Effect of Financial Skills, Knowledge, and Attitude on The Financial Behaviour of Clergy
- A Decade of Review: Trends in Budget Execution and Financial Performance of Development Projects in Tanzania (2014/15-2023/24)
- The Influence of Pre-Project Planning on the Budget Absorption Rate of Public Funded Infrastructure Projects in Kenya a Comparative Case Study of Narok, Migori, and Kisii County Government Projects
- Assessment of Factors Influencing Digital Transformation in Hotels’ Facility Management in Abuja Metropolis, Nigeria