Communicate with Confidence: MOOC for Lifelong Learning and Sustainable Skills Building

Authors

Chuah Bee Peng

Academy of Language Studies, Universiti Teknologi MARA Kedah Branch (Malaysia)

Phaveena Primsuwan

Academy of Language Studies, Universiti Teknologi MARA Kedah Branch (Malaysia)

Sharifah Syakila Syed Shaharuddin

Academy of Language Studies, Universiti Teknologi MARA Kedah Branch (Malaysia)

Nadira M. Jahaya

Academy of Language Studies, Universiti Teknologi MARA Kedah Branch (Malaysia)

Fatin Rahaina Ahmad Sani

Academy of Language Studies, Universiti Teknologi MARA Kedah Branch (Malaysia)

Syahrini Shawalludin

Faculty of Art and Design, Universiti Teknologi MARA Kedah Branch (Malaysia)

Article Information

DOI: 10.47772/IJRISS.2025.925ILEIID000050

Subject Category: Language

Volume/Issue: 9/25 | Page No: 275-281

Publication Timeline

Submitted: 2025-09-23

Accepted: 2025-09-30

Published: 2025-11-05

Abstract

This paper introduces a MOOC that has been designed and is currently being developed for lifelong learning and sustainable skills development, focusing on building effective communication skills for university students, working adults, and anyone, be they homemakers or industry players, who requires a flexible and self-paced, yet structured and professionally guided learning environment for personal development. Communicate with Confidence: From Campus to Career comes with seven modules, each targets a specific aspect of effective communication, while supporting the other modules by providing the fundamental knowledge to enable learners for a more cohesive understanding of the content. To achieve this, the MOOC team subscribes to a strict guideline of Gagne’s 9 Events of Instruction in content development and task design, while adhering to ADDIE model to ensure this MOOC deliver the desired outcomes. This MOOC adopts a three-pronged approach to contribute to the attainment of the global goals – providing Quality Education (SDG4) through its pedagogically guided content and delivery, promoting Reduced Inequalities (SDG10) via its open accessibility to the global citizens, while building skilled communicators for Sustainable Cities and Communities (SDG11). This MOOC presents substantial potential for commercialization through strategic collaborations with partner universities in Thailand, Japan, India, and Indonesia. Efforts are also underway to engage local corporations in integrating the course into both academic programs and corporate training, at national and international levels.

Keywords

MOOC, lifelong learning, effective communication

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