Prioritizing Secretaries’ Training and Development in Public Organizations: A Pathway to Sustainable National Development

The study investigated the impact of secretary training and development on sustainable national development of public organizations. The roles played by secretaries in today’s office cannot be overemphasized as their efficiency depends so much on skills and competencies they display in the cause of accomplishing their tasks. Empirical evidences from secretaries in public services in Ekiti State reveals that investing on training and development of secretaries enhances innovation, administrative efficiency and boosts organizational productivity. The population of the study was made up of all the secretaries in public services in Ekiti State. The sample comprises of 120 participants who are 90 secretaries and 30 executives to whom secretaries are attached. The study adopted a descriptive survey research design. The questionnaire which was validated by experts in office management was used for data collection. Data collected were analyzed with frequency count, percentage and the mean while chi-square and t-test was used for hypotheses at 0.05 level of significance. The finding of the study revealed that training is very necessary for secretaries to enhance organizational productivity which serves as determinant of national growth. It was concluded that training and development of secretaries is very germane for secretarial efficiency and organizational growth. The study recommended among others that employers should make it a duty to send their secretaries for training at least once in a year.

Secretaries, Training and Development, Public Organisations, Sustainable National Development.

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