Organizational Culture and Health Information Systems as Strategic Drivers of Hospital Quality and Patient Safety

Improving hospital and patient safety continues to be a global goal in health systems. The purpose of this research is to explore the impact of organizational culture and information systems on healthcare quality and patient safety outcomes. The research adopts a quantitative approach to integrate socio-technical systems theory and high-reliability organization (HRO) concepts to analyze the combined influence of cultural aspects and digital health infrastructure on clinical performance. Results demonstrate that a strong safety culture, coupled with powerful health information systems, can lead to substantial improvements in patient outcomes, a reduction in medical errors and increased operational efficiency. This study adds to the literature by providing an integrated framework for hospital administrators to match cultural reform with technical investments.

Hospital Quality; Patient Safety; Organizational Culture; Health Information Systems; Healthcare Management; Clinical Outcomes

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