Embracing Technology and Digitisation for Effective Justice Delivery in Ghana

The delivery of justice in Ghana has changed considerably over the past 20 years, owing to the increased use of technology and digital innovation. The move to an electronic justice system, electronic filing, online dispute resolution and data-driven management of court proceedings is a strategic solution to the long-standing inefficiencies of the justice system. This paper examines how technology has facilitated access to justice, increased transparency and improved efficiency in Ghana through a comprehensive approach that synthesises academic literature, policy reports, institutional documents and media coverage since 2000. The results illustrate the successes and shortcomings of the reforms of the digital justice system, particularly in the areas of infrastructure differences, cybersecurity and digital literacy. This paper concludes that digitisation of the judiciary in Ghana has prospects that can be achieved through sustained investment, capacity building and an inclusive policy framework.

Technology, Digitisation, Justice Delivery, Ghana, e-Justice

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