An Investigation of Students’ Perception of the Writing Process Using ChatGPT

Authors

Izlin Mohamad Ghazali

Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam (Malaysia)

Hidayu Shafie

Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam (Malaysia)

Nurul Nadiah Dewi Faizul Ganapathy

Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam (Malaysia)

Mohd Hafriz Abdul Hamid

Fakulti Pendidikan, Universiti Teknologi MARA, Puncak Alam (Malaysia)

Noorfarida Binti Saini,

Fakulti Pendidikan, Bahasa dan Komunikasi, Universiti Malaysia Sarawak (Malaysia)

Noor Hanim Rahmat

Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam (Malaysia)

Article Information

DOI: 10.47772/IJRISS.2026.100601300

Subject Category: Social science

Volume/Issue: 10/6 | Page No: 18942-18959

Publication Timeline

Submitted: 2026-07-02

Accepted: 2026-07-08

Published: 2026-07-17

Abstract

The increasing use of generative artificial intelligence (AI), particularly ChatGPT, has transformed academic writing in higher education by supporting idea generation, drafting, revision, and language improvement. However, limited research has examined learners’ perceptions of ChatGPT across different stages of the writing process. Therefore, this study investigated learners’ perceptions of ChatGPT use, their perceptions of the planning, translating, and reviewing stages of writing, and the relationship between ChatGPT and these stages. This quantitative survey study involved 186 tertiary students selected through convenience sampling. Data were collected using a 43-item five-point Likert scale questionnaire adapted from Raoofi et al. (2017) and Youssef et al. (2024), comprising three sections: demographic profile, writing process, and ChatGPT. The findings revealed that learners generally perceived ChatGPT positively and reported positive perceptions towards all three writing stages. Correlation analysis showed a moderate significant positive relationship between ChatGPT and planning, as well as weak significant positive relationships between ChatGPT and translating and reviewing. The findings suggest that ChatGPT functions as a complementary tool that supports learners throughout the writing process while preserving the importance of cognitive and strategic writing behaviours. The study provides insights for the effective and responsible integration of ChatGPT in higher education writing instruction.

Keywords

ChatGPT, artificial intelligence, writing process, planning

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References

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