The Impact of Employee Satisfaction on the Performance of Manufacturing Employees in Shanghai

Authors

Cheng Meng

Faculty of Business, Economics and Accountancy, Universiti Malaysia Sabah, Sabah (Malaysia)

Toh Pei Sung

Faculty of Business, Economics and Accountancy, Universiti Malaysia Sabah, Sabah (Malaysia)

Sharifah Rahama Binti Amirul

Faculty of Business, Economics and Accountancy, Universiti Malaysia Sabah, Sabah (Malaysia)

Article Information

DOI: 10.47772/IJRISS.2025.910000298

Subject Category: Business Management

Volume/Issue: 9/10 | Page No: 3650-3660

Publication Timeline

Submitted: 2025-10-12

Accepted: 2025-10-18

Published: 2025-11-11

Abstract

This study investigates the impact of employee satisfaction on performance among manufacturing employees in Shanghai using a structural equation modeling (SEM) approach. Data were collected from 100 employees through questionnaires and semi-structured interviews, assessing. The SEM results show that employee satisfaction has
a significant positive effect on performance, confirming its predictive role in enhancing task completion, teamwork, and adaptability. The findings also reveal a reciprocal relationship between satisfaction and performance, forming a reinforcing cycle of motivation and achievement. Practically, managers should strengthen recognition systems, promote supportive team environments, and establish transparent development pathways. The study contributes to understanding how satisfaction drives performance and offers actionable guidance for improving employee engagement and organizational effectiveness in China’s manufacturing sector.

Keywords

employee satisfaction, employee performance

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