Social Entrepreneurship and Organisational Performance of Public Referral Hospitals in the Lake Region Economic Bloc, Kenya

Authors

Brenda Serphine Otieno

Ph.D. Candidate, Department of Business Administration, Maseno University (Kenya)

Caroline Oloo

Senior Lecturer, Department of Business Administration, Maseno University (Kenya)

Michael Washika Okonda

Lecturer, Department of Commerce, Murang'a University of Technology (Kenya)

Article Information

DOI: 10.47772/IJRISS.2026.100800520

Subject Category: Management

Volume/Issue: 10/8 | Page No: 7978-7994

Publication Timeline

Submitted: 2026-08-24

Accepted: 2026-08-29

Published: 2026-09-10

Abstract

Kenya's public referral hospitals operate under persistent financial, human-resource and infrastructural constraints while being expected to provide accessible, equitable and high-quality healthcare. This study examined the relationship between Social Entrepreneurship and Organisational Performance among public referral hospitals in the Lake Region Economic Bloc, Kenya. Anchored in Resource Dependence Theory and Stakeholder Theory, the study adopted a positivist philosophy and an explanatory cross-sectional survey design. Data were obtained from 415 healthcare professionals serving as key informants drawn from 83 public referral hospitals across six counties. Social Entrepreneurship was modelled as a reflective-formative higher-order construct comprising Process and Results, while Organisational Performance comprised Financial Perspective, Internal Business Process and Quality of Care. The model was estimated in SmartPLS 4.1.1.8 using the disjoint two-stage procedure and 5,000 bootstrap resamples. Social Entrepreneurship had a positive and statistically significant association with Organisational Performance (β = .118, t = 2.454, p = .014, BC 95% CI [.022, .211]). Hospital-clustered and random-intercept mixed-model sensitivity analyses retained the positive direction and statistical conclusion; the mixed model yielded B = .085, p = .027 after accounting for Strategic Orientation, Hospital Level and respondent nesting. Its practical contribution was nevertheless small (f² = .015) after Strategic Orientation and Hospital Level were accounted for. The complete predictor set explained 16.6% of the variance in Organisational Performance (adjusted R² = .160), while Q²predict of .141 indicated out-of-sample predictive relevance. The study's contribution lies in testing Process and Results jointly as a higher-order Social Entrepreneurship capability against multidimensional performance in public referral hospitals. The findings position Social Entrepreneurship as a complementary capability that can support stakeholder collaboration, socially directed innovation and resource mobilisation, but cannot substitute for adequate public financing, staffing, medicines, equipment, infrastructure and institutional reform.

Keywords

Organisational Performance, PLS-SEM, Public Referral Hospitals, Social Entrepreneurship, Stakeholder Collaboration

Downloads

References

1. Ansmann, L., Vennedey, V., Hillen, H. A., Stock, S., Kuntz, L., Pfaff, H., Mannion, R., Hower, K. I., & CoRe-Net Study Group. (2021). Resource dependency and strategy in healthcare organizations during a time of scarce resources: Evidence from the metropolitan area of Cologne. Journal of Health Organization and Management, 35(9), 211–227. https://doi.org/10.1108/JHOM-12-2020-0478 [Google Scholar] [Crossref]

2. Baine, S. O., Kakama, A., & Mugume, A. (2018). Community health insurance and healthcare financing: The experience of Kisiizi Hospital, Uganda. Pan African Medical Journal, 30, 218. [Google Scholar] [Crossref]

3. Bansal, S., Garg, I., & Sharma, G. D. (2019). Social entrepreneurship as a path for social change and driver of sustainable development: A systematic review and research agenda. Sustainability, 11(4), 1091. [Google Scholar] [Crossref]

4. Basri, Y. M., Taufik, T., & Yasni, H. (2023). Enhancing social enterprise performance: The role of social entrepreneurship orientation and business planning. TEC Empresarial, 18(2), 568–585. https://doi.org/10.1229/tecempresarialjournal.v18i2.267 [Google Scholar] [Crossref]

5. Bärnreuther, S. (2023). Disrupting healthcare? Entrepreneurship as an ‘innovative’ financing mechanism in India’s primary care sector. Social Science & Medicine, 319, 115314. https://doi.org/10.1016/j.socscimed.2022.115314 [Google Scholar] [Crossref]

6. Becker, J.-M., Klein, K., & Wetzels, M. (2012). Hierarchical latent variable models in PLS-SEM: Guidelines for using reflective-formative type models. Long Range Planning, 45(5–6), 359–394. https://doi.org/10.1016/j.lrp.2012.10.001 [Google Scholar] [Crossref]

7. Chandra, Y., Shang, L., & Roy, M. J. (2022). Understanding healthcare social enterprises: A new public governance perspective. Journal of Social Policy, 51(4), 834–855. https://doi.org/10.1017/S0047279421000222 [Google Scholar] [Crossref]

8. Cohen, J. (1988). Statistical power analysis for the behavioral sciences (2nd ed.). Lawrence Erlbaum Associates. [Google Scholar] [Crossref]

9. Faul, F., Erdfelder, E., Buchner, A., & Lang, A.-G. (2009). Statistical power analyses using G*Power 3.1: Tests for correlation and regression analyses. Behavior Research Methods, 41(4), 1149–1160. https://doi.org/10.3758/BRM.41.4.1149 [Google Scholar] [Crossref]

10. Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/002224378101800104 [Google Scholar] [Crossref]

11. Freeman, R. E. (1984). Strategic management: A stakeholder approach. Pitman. [Google Scholar] [Crossref]

12. Gazi, M. A. I., Atan, T., & Kılıç, M. (2022). The assessment of internal indicators on the Balanced Scorecard measures of sustainability. Sustainability, 14(14), 8595. https://doi.org/10.3390/su14148595 [Google Scholar] [Crossref]

13. Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd Ed.). Sage. [Google Scholar] [Crossref]

14. Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modelling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8 [Google Scholar] [Crossref]

15. Hillman, A. J., Withers, M. C., & Collins, B. J. (2009). Resource dependence theory: A review. Journal of Management, 35(6), 1404–1427. https://doi.org/10.1177/0149206309343469 [Google Scholar] [Crossref]

16. Jaber, A. A., & Nashwan, A. J. (2022). Balanced scorecard-based hospital performance measurement framework: A performance construct development approach. Cureus, 14(6), e24866. https://doi.org/10.7759/cureus.24866 [Google Scholar] [Crossref]

17. Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard—Measures that drive performance. Harvard Business Review, 70(1), 71–79. [Google Scholar] [Crossref]

18. Kaplan, R. S., & Norton, D. P. (1996). Using the balanced scorecard as a strategic management system. Harvard Business Review, 74(1), 75–85. [Google Scholar] [Crossref]

19. Kirkman, A., Wilkinson, J., & Scahill, S. (2018). Thinking about healthcare differently: Nurse practitioners in primary healthcare as social entrepreneurs. Journal of Primary Health Care, 10(4), 331–337. https://doi.org/10.1071/HC18053 [Google Scholar] [Crossref]

20. Kock, N. (2015). Common method bias in PLS-SEM: A full collinearity assessment approach. International Journal of e-Collaboration, 11(4), 1–10. https://doi.org/10.4018/ijec.2015100101 [Google Scholar] [Crossref]

21. Liengaard, B. D., Sharma, P. N., Hult, G. T. M., Jensen, M. B., Sarstedt, M., Hair, J. F., & Ringle, C. M. (2021). Prediction: Coveted, yet forsaken? Introducing a cross-validated predictive ability test in partial least squares path modeling. Decision Sciences, 52(2), 362–392. https://doi.org/10.1111/deci.12445 [Google Scholar] [Crossref]

22. Lihanda, B. B., Oloo, C., & Aila, F. O. (2023). Social entrepreneurship strategies and resilience of One-Acre Fund household livelihoods in Kenya. American Journal of Economics and Business Innovation, 2(3), 50–60. https://doi.org/10.54536/ajebi.v2i3.1942 [Google Scholar] [Crossref]

23. Lokman, L., & Chahine, T. (2021). Business models for primary healthcare delivery in low- and middle-income countries: A scoping study of nine social entrepreneurs. BMC Health Services Research, 21, 211. https://doi.org/10.1186/s12913-021-06225-6 [Google Scholar] [Crossref]

24. Macassa, G. (2021). Social enterprise, population health and Sustainable Development Goal 3: A public health viewpoint. Annals of Global Health, 87(1), 78. https://doi.org/10.5334/aogh.3231 [Google Scholar] [Crossref]

25. Ministry of Health. (2023). Kenya health facility census report 2023. Government of Kenya. [Google Scholar] [Crossref]

26. Mukhongo, W. B., Atandi, F. G., & Okonda, M. W. (2023). Strategic partnerships and organizational performance of broadcasters in Kenya. International Journal of Social Science Research and Review, 6(9), 92–105. https://doi.org/10.47814/ijssrr.v6i9.1594 [Google Scholar] [Crossref]

27. Oloo, C., & Schampers Car, V. (2020). Application and challenges women micro entrepreneurs face in incorporating social responsibility. International Journal of Business & Management, 8(5), 341–349. [Google Scholar] [Crossref]

28. Palacios-Marqués, D., García, M. G., Sánchez, M. M., & Mari, M. P. A. (2019). Social entrepreneurship and organisational performance: The mediating role of organisational learning. Sustainability, 11. [Google Scholar] [Crossref]

29. Pfeffer, J., & Salancik, G. R. (1978). The external control of organizations: A resource dependence perspective. Harper & Row. [Google Scholar] [Crossref]

30. Ringle, C. M., Wende, S., & Becker, J.-M. (2024). SmartPLS 4 [Computer software]. SmartPLS GmbH. https://www.smartpls.com [Google Scholar] [Crossref]

31. Rupčić, N., & Lamovšek, N. (2019). Stakeholder management in healthcare: A case study. Elektronički zbornik radova Veleučilišta u Šibeniku, 13(1–2), 45–60. https://hrcak.srce.hr/223009 [Google Scholar] [Crossref]

32. Santa, K., Boda, Z., Kara, B., Huber, J., Catt, H., & Mezes, B. (2025). Collaborative networks in community-based health and social care services: Insights from Blackpool and the Fylde Coast (United Kingdom). Health Research Policy and Systems, 23, 35. https://doi.org/10.1186/s12961-025-01303-1 [Google Scholar] [Crossref]

33. Sarstedt, M., Hair, J. F., Cheah, J.-H., Becker, J.-M., & Ringle, C. M. (2019). How to specify, estimate, and validate higher-order constructs in PLS-SEM. Australasian Marketing Journal, 27(3), 197–211. https://doi.org/10.1016/j.ausmj.2019.05.003 [Google Scholar] [Crossref]

34. Shmueli, G., Sarstedt, M., Hair, J. F., Cheah, J.-H., Ting, H., Vaithilingam, S., & Ringle, C. M. (2019). Predictive model assessment in PLS-SEM: Guidelines for using PLSpredict. European Journal of Marketing, 53(11), 2322–2347. https://doi.org/10.1108/EJM-02-2019-0189 [Google Scholar] [Crossref]

35. Vieira, E. S., Gomes, J. F. S., & Braga, V. (2023). Measuring social entrepreneurship in developing economies: Development and validation of a multidimensional scale. Social Enterprise Journal, 19(4), 512–531. https://doi.org/10.1108/SEJ-08-2022-0065 [Google Scholar] [Crossref]

Metrics

Views & Downloads

Similar Articles