Perceived Organizational Support and Organizational Commitment as Predictors of Organizational Citizenship Behavior Among Secondary School Teachers in Uganda
Authors
Makerere University, School of Psychology, P. O. Box 7062, Kampala (Uganda)
Article Information
DOI: 10.47772/IJRISS.2025.91100546
Subject Category: Social science
Volume/Issue: 9/11 | Page No: 7023-7041
Publication Timeline
Submitted: 2025-11-26
Accepted: 2025-12-02
Published: 2025-12-23
Abstract
The main objective of this study was to examine the relationships between perceived organizational support (POS), organizational commitment (OC) and organizational citizenship behavior (OCB); and to determine whether POS or OC predict OCB among secondary school teachers. This study employed a quantitative study approach utilizing a correlational design to measure relationships between variables. Study population included secondary school teachers from both public and private secondary schools in Wakiso and Luwero districts. A total of 280 teachers was selected using multistage sampling. A Self-administered Questionnaire was used to collect data from participants. Descriptive data was analyzed and presented using frequency tables and percentages. Relationships between variables were analyzed using Pearson Correlation Coefficient. Linear Regression analysis was utilized to find out the prediction role between variables. Results indicated that POS was found to be positively and significantly related to OC; OC was found to be negatively and not significantly related to OCB; POS was found to be negatively but significantly related to OCB; and POS was found to be a best predictor of OCB. Whereas POS is directly related to OC and OCB, OC was found not to be related to OCB, justifying why POS was found to be the best predictor of OCB. It was established POS is significantly related to OC; an implication that POS influences OC among secondary school teachers. The fact that there was no relationship found between OC and OCB, any change in teachers’ commitment does not influence teacher OCB. POS was found to be negatively but significantly related to OCB, meaning that teachers’ POS influences teacher OCB. Therefore, school administrators and other key stakeholders ought to support their teachers (POS) in an effort to improve their OCB. Equally, teachers ought to always value their fellow teachers while utilizing different approaches to foster teacher OCB.
Keywords
Perceived Organizational Support, Organizational Commitment and Organizational Citizenship Behavior
Downloads
References
1. Abdullah, M. R., & Wider, W. (2022). The moderating effect of self-efficacy on supervisory support and organizational citizenship behavior. Frontiers in Psychology, 13, 961270. [Google Scholar] [Crossref]
2. Adekanmbi, F. P., & Ukpere, W. I. (2022). The impacts of psycho-organizational factors on acceptance of organizational change in the 4IR Era. International Journal of Research in Business & Social Science 11(10), 110-118. [Google Scholar] [Crossref]
3. Al-Mahdy, Y. F. H., & Emam, M. (2023). Program accreditation for enterprise change: how organizational support and commitment impact citizenship behaviour in Oman. Quality Assurance in Education, 31(3), 402-418. https://doi.org/10.1108/QAE-04-2022-0089 [Google Scholar] [Crossref]
4. Aldabbas, H., Pinnington, A., & Lahrech, A. (2023). The influence of perceived organizational support on employee creativity: The mediating role of work engagement. Current psychology, 42(8), 6501-6515. [Google Scholar] [Crossref]
5. Allen, D. G., Shore, L. M., & Griffeth, R. W. (2003). The role of perceived organizational support and supportive human resource practices in the turnover process. Journal of management, 29(1), 99-118. https://doi.org/org/10.1016/S0149-2063(02)00222-2 [Google Scholar] [Crossref]
6. Anari, N. N. (2012). Teachers: Emotional intelligence, job satisfaction, and organizational commitment. Journal of Workplace Learning, 24(4), 256–269. https://doi.org/org/10.1108/13665621211223379 [Google Scholar] [Crossref]
7. Aubé, C., Rousseau, V., & Morin, E. (2007). Perceived organizational support and organizational commitment. Journal of Managerial Psychology, 22. https://doi.org/10.1108/02683940710757209. [Google Scholar] [Crossref]
8. Bateman, T.S. and Organ, D.W. (1983), “Job satisfaction and the good soldier: the relationship between affect and employee citizenship”, Academy of Management Journal, Vol. 26, pp. 587-95. [Google Scholar] [Crossref]
9. Bishop, J.W., K.D. Scott, M.G. Goldsby and R. Cropanzano, 2005. “A construct validity study of commitment and perceived support variables”, Group and Organization Management, 39(2): 153-80. [Google Scholar] [Crossref]
10. Bogler, R., & Nir, A. (2012). The importance of teachers' perceived organizational support to job satisfaction: What's empowerment got to do with it? Journal of Educational Administration, 50, 287-306. https://doi.org/10.1108/09578231211223310 [Google Scholar] [Crossref]
11. Caesens, G., & Stinglhamber, F. (2020). Toward a More Nuanced View on Organizational Support Theory [Opinion]. Frontiers in Psychology, 11. https://doi.org/10.3389/fpsyg.2020.00476 [Google Scholar] [Crossref]
12. Charoensukmongkol, P. (2021). How Chinese expatriates’ cultural intelligence promotes supervisor-subordinate Guanxi with Thai Employees: The mediating effect of expatriates’ benevolence. International Journal of Cross Cultural Management, 21(1), 9-30. [Google Scholar] [Crossref]
13. Chênevert, D., Vandenberghe, C., & Tremblay, M. (2015). Multiple sources of support, affective commitment, and citizenship behaviors: The moderating role of passive leadership. . Personnel Review, 44(1), 69–90. https://doi.org/https://doi.org/10.1108/PR-08-2012-0144 [Google Scholar] [Crossref]
14. Chernyak-Hai, L., Bareket-Bojmel, L., & Margalit, M. (2024). A matter of hope: Perceived support, hope, affective commitment, and citizenship behavior in organizations. European Management Journal, 42(4), 576-583. https://doi.org/https://doi.org/10.1016/j.emj.2023.03.003 [Google Scholar] [Crossref]
15. Demir, K. (2015). The effect of organizational justice and perceived organizational support on organizational citizenship behaviors: The mediating role of [Google Scholar] [Crossref]
16. organizational identification. Eurasian Journal of Educational Research, 60, 131-148. https://doi.org/10.14689/ejer.2015.60.8 [Google Scholar] [Crossref]
17. Desky, H., Mukhtasar, M., Istan, M., Ariesa, Y., Dewii, I. B. M., Fahlevi, M., Abdi, M. N., Noviantoro, R., & Purwanto, A. (2020). Did trilogy leadership style, organizational citizenship behaviour (OCB) and organizational commitment (OCO) influence financial performance? Evidence from pharmacy industries. Systematic Reviews in Pharmacy, 11(10), 297-305. [Google Scholar] [Crossref]
18. Devon, H. A. (2007). A Psychometric Toolbox for Testing Validity and Reliability. Journal of Nursing, 39(2), 155-164. [Google Scholar] [Crossref]
19. Blau, P. (1964), Exchange and Power in Social Life, Wiley, New York, NY. [Google Scholar] [Crossref]
20. Boon.O.K., & Arumugam.V.( 2006). The influence of corporate culture on organizational commitment: case study of semiconductor organizations in Malaysia. Sunway Academic Journal ,3, 99–115. [Google Scholar] [Crossref]
21. Chiu, C.K., Lin, C.P., Tsai, Y.H., Hsiao, C.Y. (2005), Modelling turnover intentions and their antecedents using the locus of control as a moderator: Acase of customer service employees. Human Resource Development Quarterly, 16(4), 481-499. [Google Scholar] [Crossref]
22. Coyle-Shapiro, J.A., Conway, N. (2005), Exchange relationships: Examining psychological contracts and perceived organizational support. Journal of Applied Psychology, 90(4), 774. [Google Scholar] [Crossref]
23. Dimitriades, Z. (2007). The influence of service climate and job involvement on customer-oriented organizational citizenship behavior in Greek service organizations: A survey, Employee Relations 29(5):469-491. DOI: 10.1108/01425450710776290. [Google Scholar] [Crossref]
24. Eder, P. (2008). Perceived organizational support: Reducing the negative influence of coworker withdrawal behavior, Journal of Management, 34(1), 55-68. [Google Scholar] [Crossref]
25. Eder, P., Eisenberger, R. (2008), Perceived organizational support: Reducing the negative influence of co-worker withdrawal behaviour. Journal of Management, 34(1), 55-68. [Google Scholar] [Crossref]
26. Foote, D. A., Seipel, S. J., Johnson, N. B., and Duffy, M. K. (2005). Employee commitment and organizational policies. Management Decision Vol. 43 No. 2, 2005 pp. 203-219. [Google Scholar] [Crossref]
27. Freund, A., & Carmeli, A. (2003). An empirical assessment: reconstructed model for five universal forms of work commitment. Journal of Managerial Psychology,18(7), 708-725. [Google Scholar] [Crossref]
28. Fuller, J. B., Hester, K., Barnett, T., Frey, L., Relyea, C., and Beu, B (2006), Perceived external prestige and internal respect: New insights into the organizational identification process, Human Relations, 59: 815. DOI: 10.1177/0018726706067148. [Google Scholar] [Crossref]
29. Gakovic, A. and L.E. Tetrick, 2003. “Perceived Perceived Organizational Support and work status: a comparison of the employment relationships of part-time and full-time employees attending university classes”, Journal of Organizational Behavior, 24(5): 649-66. [Google Scholar] [Crossref]
30. Garg. P., & Rastogi. R. (2006). Climate profile and OCBs of teachers in public and private schools of India. International Journal of Educational Management, 20(7), 529-541. [Google Scholar] [Crossref]
31. Guinot, J., Chiva, R., and Mallén, F (2015),"The effects of altruism and relationship conflict on organizational learning", International Journal of Conflict Management, Vol. 26 Iss 1 pp. 85 - 112 Permanent link to this document: http://dx.doi.org/10.1108/IJCMA-12-2013-0100. [Google Scholar] [Crossref]
32. Jernigan.I.E., Beggs.J.M., & Kohut.G.F. (2002).Dimensions of work satisfaction as predictor of commitment type. Journal of managerial psychology,17(7),546-579. [Google Scholar] [Crossref]
33. Joiner.T.A. & Bakalis.S. (2006). The antecedents of organizational commitment: the case of Australian casual academics . International Journal of Educational Management, 20 (6), 439-452. [Google Scholar] [Crossref]
34. Jung. J.Y., & Hong. S. (2008). Organizational citizenship behavior (OCB), TQM and performance at the maquiladora. International Journal of Quality & Reliability Management, 25 (8), 793-808. [Google Scholar] [Crossref]
35. Krejcie, R.V., & Morgan, D. W. (1970). Determining sample size for research activities, Educational and Psychological Measurement, 30(3), 607–610. Available at: http://opa.uprrp.edu/InvInsDocs/ KrejcieandMorgan.pdf [Google Scholar] [Crossref]
36. Lara. P.Z.M.D. (2008). Fairness, teachers’ non-task behavior and alumni satisfaction: The influence of group commitment. Journal of Educational Administration, 46(4), 514-538. 42. [Google Scholar] [Crossref]
37. Lara. Z.M.D., & Rodriguez. T.F.E. (2007). Organizational anomie as moderator of the relationship between an unfavorable attitudinal environment and citizenship behavior (OCB): An empirical study among university administration and services personnel. Personnel Review, 36 (6), 843-866. [Google Scholar] [Crossref]
38. Maertz, C.P., Griffeth, R.W., Campbell, N.S., Allen, D.G. (2007), The effects of perceived organizational support and perceived supervisor support on employee turnover. Journal of Organizational Behavior, 28(8), 1059-1075. [Google Scholar] [Crossref]
39. McCabe.T.J., & Garavan.T.N. (2008). A study of the drivers of commitment amongst nurses The salience of training, development and career issues. Journal of European Industrial Training, 32 (7), 528-568. [Google Scholar] [Crossref]
40. Meyer, J. P., & Herscovitch, L. (2001). Commitment in the workplace: Toward a general model. Human Resource Management Review, 11(3), 299–326. [Google Scholar] [Crossref]
41. Meyer, J. P., and Maltin, E. R. (2010). Employee Commitment and Well-Being: a Critical Review, Theoretical Framework and Research Agenda, Journal of Vocational Behavior, 77(2):323-337. DOI:10.1016/j.jvb.2010.04.007 [Google Scholar] [Crossref]
42. Mowday, R., Porter, L., & Steers, R. (1982). The Psychology of Commitment, Absenteeism and Turnover. New York, NY: Academy Press. [Google Scholar] [Crossref]
43. Nayir, F. (2012). The relationship between perceived organizational support and teachers'organizational commitment. Egitim Arastirmalari - Eurasian Journal of Educational Research, 48, 97-116. [Google Scholar] [Crossref]
44. Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books. [Google Scholar] [Crossref]
45. Organ, D. W. (1990). The subtle significance of job satisfaction. Clinical laboratory. Management Review, 4(1), 94–98. [Google Scholar] [Crossref]
46. Organ, D.W. (1997). Organisational citizenship behavior: It's construct cleanup time. HumanPerformance. Vol. 10, No. 2, 85-97. [Google Scholar] [Crossref]
47. Podsakoff P.M., MacKenzie S.B., Moorman R. H., Fetter R., (1990). Transformational Leader Behaviors and their effects on followers' trust in leader, satisfaction, and Organizational Citizenship Behaviors. Leadership Quarterly, 107-142. [Google Scholar] [Crossref]
48. Podsakoff, N. P., Blume, B. D., Whiting, S. W., & Podsakoff, P. M. (2009). Individual-and organization-level consequences of organizational citizenship behaviors: A meta-analysis. The Journal of Applied Psychology, 94, 122−141. [Google Scholar] [Crossref]
49. Smith, C.A., Organ, D.W. and Near, J.P. (1983), “Organizational citizenship behavior: its nature and antecedents”, Journal of Applied Psychology, Vol. 68 No. 4, pp. 653-663. [Google Scholar] [Crossref]
50. Stallworth.S.H. (2003).Mentoring, organizational commitment and intentions to leave public accounting. Managerial auditing journal, 18(5), 405-418. [Google Scholar] [Crossref]
51. Torlak. O., & Koc. U. (2007). Materialistic attitude as an antecedent of organizational citizenship behavior. Management Research News, 30 (8), 581-596. [Google Scholar] [Crossref]
52. Tyler, T. R., & Smith, H. J. (1999). Justice, social identity, and group processes. In T. R. Tyler, R. M. Kramer, & O. P. John (Eds.), The psychology of the social self (pp. 223–264). Lawrence Erlbaum Associates Publishers. [Google Scholar] [Crossref]
53. Van Dick, R., Van Knippenberg, D., Kerschreiter, R., Hertel, G., and Wieseke, J. (2008). Interactive effects of work group and organizational identification on job satisfaction and extra-role behavior. J. Vocat. Behav. 72, 388–399. doi: 10.1016/j.jvb.2007.11.009. [Google Scholar] [Crossref]
54. Van Knippenberg, D. and E. Sleebos, 2006. “Organizational identification versus organizational commitment: self-definition, social exchange, and job attitudes”, Journal of Organizational Behavior, 27: 585-605. [Google Scholar] [Crossref]
55. Wayne, S.J., Shore, L.M., Bommer, W.H., Tetrick, L.E. (2002), The role of fair treatment and rewards in perceptions of organizational support and leader-member exchange. Journal of Applied Psychology, 87(3), 590. [Google Scholar] [Crossref]
56. Williams L.J., Anderson S.E., (1991). Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors. Journal of Management, 17(3), 601-617. [Google Scholar] [Crossref]
57. Yong. T.C. ( 2000). High-performance human resource strategies in learning schools. The Learning Organization, 7(1), 32 – 39. [Google Scholar] [Crossref]
58. Wakiso District Local Government. (2020). Education and Sports: Wakiso District Local Government (WDLG). [Google Scholar] [Crossref]
59. Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology, 86(1), 42-51. [Google Scholar] [Crossref]
60. Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied psychology, 71(3), 500. [Google Scholar] [Crossref]
61. Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Survey of Perceived Organizational Support. Journal of Applied Psychology, 71, 500-507. https://doi.org/https://doi.org/10.1037/0021-9010.71.3.500 [Google Scholar] [Crossref]
62. Eisenberger, R., Rhoades S. l., & Wen, X. (2020). Perceived Organizational Support: Why Caring About Employees Counts. Annual Review of Organizational Psychology and Organizational Behavior, 7(Volume 7, 2020), 101-124. https://doi.org/https://doi.org/10.1146/annurev-orgpsych-012119-044917 [Google Scholar] [Crossref]
63. Eisenberger, R., & Stinglhamber, F. (2011). Perceived Organizational Support: Fostering Enthusiastic and Productive Employees. APA Books. https://doi.org/10.1037/12318-000 [Google Scholar] [Crossref]
64. Filstad, C. (2011). Organizational commitment through organizational socialization tactics. Journal of Workplace Learning, 23, 376-390. https://doi.org/10.1108/13665621111154395 [Google Scholar] [Crossref]
65. Firmansyah, A., Junaedi, I. W. R., Kistyanto, A., & Azzuhri, M. (2022). The effect of perceived organizational support on organizational citizenship behavior and organizational commitment in public health center during COVID-19 pandemic. Front Psychol, 13, 938815. https://doi.org/10.3389/fpsyg.2022.938815 [Google Scholar] [Crossref]
66. Francisco, S., & Saoloan, H. M. (2021). Effect of compensation and organizational commitment on employee performance at pt asuransi jiwasraya (PERSERO) jakarta timur. Journal of Industrial Engineering & Management Research, 2(6), 236-246. [Google Scholar] [Crossref]
67. Hngoi, C. L., Abdullah, N. A., Wan Sulaiman, W. S., & Zaiedy Nor, N. I. (2024). Examining job involvement and perceived organizational support toward organizational commitment: job insecurity as mediator. Front Psychol, 15, 1290122. https://doi.org/10.3389/fpsyg.2024.1290122 [Google Scholar] [Crossref]
68. Hossain, M. (2020). Organizational Citizenship Behavior and Organizational Commitment among Clinical Nurses in Bangladesh. Open Journal of Nursing, 10, 693-704 https://doi.org/10.4236/ojn.2020.107049 [Google Scholar] [Crossref]
69. Howard, J. K., & Heeman, P. (2015). Organizational Commitment. International Encyclopedia of the Social & Behavioral Sciences (2). [Google Scholar] [Crossref]
70. Hsieh, C.-C., Chien, W.-C., Yen, H.-C., & Li, H.-C. (2022). “Same same” but different? Exploring the impact of perceived organizational support at the school and teacher levels on teachers’ job engagement and organizational citizenship behavior. Front. Psychol. , 13, 1067054. https://doi.org/10.3389/fpsyg.2022.1067054 [Google Scholar] [Crossref]
71. Joubert, P., van Tonder, E., & Grobler, B. (2018). Perceived organisational support, job satisfaction and organisational citizenship behaviour of South African police service officials in the tygerberg cluster. The International Journal of Social Sciences and Humanity Studies, 10(1), 222-239. [Google Scholar] [Crossref]
72. Kamoga, I., Nantamu, S., Matagi, L., & Nansamba, J. (2022). The Mediational Role of Task Performance in the Relationship between Perceived Organizational Support and Organizational Citizenship Behavior among Secondary School Teachers. European Journal of Business and Management, 14(3). [Google Scholar] [Crossref]
73. Kao, J.-C., Cho, C.-C., & Kao, R.-H. (2023). Perceived organizational support and organizational citizenship behavior–A study of the moderating effect of volunteer participation motivation, and cross-level effect of transformational leadership and organizational climate [Original Research]. Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.1082130 [Google Scholar] [Crossref]
74. Kim, S. (2006). Public service motivation and organizational citizenship behavior in Korea. International Journal of Manpower, 27(8). https://doi.org/10.1108/01437720610713521 [Google Scholar] [Crossref]
75. Kotamena, F., Senjaya, P., & Prasetya, A. B. (2020). A literature review: is transformational leadership elitist and antidemocratic? International Journal of Social, Policy and Law, 1(1), 36-43. [Google Scholar] [Crossref]
76. Lie, D., Agustina, T., Susanti, D., Basriani, A., & Sudirman, A. (2022). Reflection on teacher organizational citizenship behavior: Antecedents of perceived organizational support, organizational commitment and job satisfaction. Journal of Education Research and Evaluation, 6(1), 36-43. [Google Scholar] [Crossref]
77. Liu, Y. (2009). Perceived organizational support and expatriate organizational citizenship behavior: The mediating role of affective commitment towards the parent company. Personnel Review, 38(3), 307-319. https://doi.org/https://doi.org/10.1108/00483480910943359 [Google Scholar] [Crossref]
78. Luwero District Local Government. (2024). Education: Education Department, Luwero District Local Government (LDLG) [Google Scholar] [Crossref]
79. Meyer, J. P., & Maltin, E. R. (2010). Employee commitment and well-being: A critical review, theoretical framework and research agenda. Journal of Vocational Behavior, 77(2), 323-337. https://doi.org/https://doi.org/10.1016/j.jvb.2010.04.007 [Google Scholar] [Crossref]
80. Mohajan, H. K. (2017). Two criteria for good measurements in research: Validity and reliability. Annals of Spiru Haret University. Economic Series, 17(4), 59-82. [Google Scholar] [Crossref]
81. Mowday, R. T., Porter, L. W., & Steers, R. M. (1982). 1 - Employee—Organization Linkages: An Introduction. In R. T. Mowday, L. W. Porter, & R. M. Steers (Eds.), Employee–Organization Linkages (pp. 1-17). Academic Press. https://doi.org/https://doi.org/10.1016/B978-0-12-509370-5.50005-8 [Google Scholar] [Crossref]
82. Muhammad, A. H. (2014). Perceived organizational support and organizational citizenship behavior: The case of Kuwait. International Journal of Business Administration, 5(3), 59. [Google Scholar] [Crossref]
83. Nadeak, M., Widodo, A., Asbari, M., Novitasari, D., & Purwanto, A. (2021). Understanding the links between coaching, OCB, and individual performance among MSME employees. International Journal of Social and Management Studies, 2(4), 65-80. [Google Scholar] [Crossref]
84. Naveed, H., Waseem, M. A., Sarfraz, M., & Nauman, W. (2023). Perceived Organizational Support and Reduced Job Performance During COVID-19. Inquiry, 60, 469580231160908. https://doi.org/10.1177/00469580231160908 [Google Scholar] [Crossref]
85. Niveditha, M., & Padhy, P. C. (2024). Impact of organizational structure and commitment on organizational citizenship behavior: Insights from the IT sector. Multidisciplinary Reviews, 7, e2024203 [Google Scholar] [Crossref]
86. Nunnally, J., & Bernstein, I. (1994). Psychometric Theory (3 ed.). [Google Scholar] [Crossref]
87. Obedgiu, V., Bagire, V., & Mafabi, S. (2017). Examination of organizational commitment and organizational citizenship behaviour among local government civil servants in Uganda Journal of Management Development, 36(10), 1304-1316. [Google Scholar] [Crossref]
88. Ocampo, L., Acedillo, V., Bacunador, A. M., Balo, C. C., Lagdameo, Y. J., & Tupa, N. S. (2018). A historical review of the development of organizational citizenship behavior (OCB) and its implications for the twenty-first century. Personnel Review, 47(4), 821-862. [Google Scholar] [Crossref]
89. Ott, L. R., & Longnecker, M. (2001). An Introduction to Statistical methods and Data Analysis (5th ed.). Thomson Learning. [Google Scholar] [Crossref]
90. Park, J., & Kim, J. (2024). The Relationship between Perceived Organizational Support, Work Engagement, Organizational Citizenship Behavior, and Customer Orientation in the Public Sports Organizations Context. Behavioral Sciences, 14(3), 153. https://www.mdpi.com/2076-328X/14/3/153 [Google Scholar] [Crossref]
91. Pickford, H. C., & Joy, G. (2016). Organisational Citizenship Behaviours: Definitions and Dimensions. Saïd Business School Research Paper, 1(30). [Google Scholar] [Crossref]
92. Pohl, S., Dal-Santo, L., & Battistelli, A. (2012). Perceived organizational support, job characteristics and intrinsic motivation as antecedents of organizational citizenship behaviours of nurses. Revue internationale de psychologie sociale, 25(3), 39-52. [Google Scholar] [Crossref]
93. Prayuda, R. (2019). The influence of transformational leadership, organizational climate, innovative behavior and employee engagement on industrial employee performance with job satisfaction in the digital era. Journal of Industrial Engineering & Management Research, 1(1a), 13-23. [Google Scholar] [Crossref]
94. Purwanto, A. (2022). The role of transformational leadership and organizational citizenship behavior on SMEs employee performance. Journal of Industrial Engineering & Management Research. [Google Scholar] [Crossref]
95. Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: a review of the literature. Journal of Applied psychology, 87(4), 698. [Google Scholar] [Crossref]
96. Riggle, R. J., Edmondson, D. R., & Hansen, J. D. (2009). A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research. Journal of Business Research, 62(10), 1027-1030. https://doi.org/https://doi.org/10.1016/j.jbusres.2008.05.003 [Google Scholar] [Crossref]
97. Riketta, M., & Dick, R. (2005). Foci of Attachment in Organizations: A Meta-Analytic Comparison of the Strength and Correlates of Workgroup Versus Organizational Identification and Commitment. Journal of Vocational Behavior, 67, 490-510. https://doi.org/10.1016/j.jvb.2004.06.001 [Google Scholar] [Crossref]
98. Sa'adah, N., & Rijanti, T. (2022). The role of knowledge sharing, leader-member exchange (LMX) on organizational citizenship behavior and employee performance: an empirical study on public health center of pati 1, pati 2 and trangkil in central java. International Journal of Social and Management Studies, 3(1), 112-131. [Google Scholar] [Crossref]
99. Saks, A. M. (2019). Antecedents and consequences of employee engagement revisited Journal of Organizational Effectiveness: People and Performance, 6(1), 19-38. https://doi.org/10.1108/JOEPP-06-2018-0034 [Google Scholar] [Crossref]
100. Singh, A. K., Singh, A. P., Kumar, S., & Gupta, V. K. (2015). Role of Perceived Organizational Support in the Relationship between Role Overload and Organizational Citizenship Behavior. Journal of the Indian Academy of Applied Psychology, 41(1), 77-85. [Google Scholar] [Crossref]
101. Singh, S., Dias, R., Irfan, M., Galvão, R., Alexandre, P., & Gonçalves, S. (2024). The Role of Perceived Organisational Support in Predicting Organisational Commitment and Organizational Citizenship Behavior in Professional Organizations. Journal of Ecohumanism, 3, 2752-6798. https://doi.org/10.62754/joe.v3i6.4000 [Google Scholar] [Crossref]
102. Sumarsi, S., & Rizal, A. (2022). The effect of competence and quality of work life on organizational citizenship behavior (OCB) with organizational commitment mediation. International Journal of Social and Management Studies (IJOSMAS) Volume, 2. [Google Scholar] [Crossref]
103. Supriadi, O., Musthan, Z., Sa'odah, R. N., Haryanti, Y. D., Marwal, M. R., Purwanto, A., Mufid, A., Yulianto, R. A., Farhan, M., & Fitri, A. A. (2020). Did transformational, transactional leadership style and organizational learning influence innovation capabilities of school teachers during covid-19 pandemic. Systematic Reviews in Pharmacy, 11(9), 299-311. [Google Scholar] [Crossref]
104. Terzi, A. R. (2015). Organizational Commitment and Citizenship Behaviors among Teachers. Anthropologist, 21(1,2) 350-360. [Google Scholar] [Crossref]
105. Tumwesigye, G. (2010). The relationship between perceived organisational support and turnover intentions in a developing country: The mediating role of organisational commitment. African Journal of Business Management, 4(6), 942. [Google Scholar] [Crossref]
106. van der Werf, R. (2024). Three Key Types of Organisational Commitment. https://www.effectory.com /knowledge/3-key-types-of-organisational-commitment/#:~:text=We%20can%20 see%20from %20their, Continuance%20commitment. [Google Scholar] [Crossref]
Metrics
Views & Downloads
Similar Articles
- The Impact of Ownership Structure on Dividend Payout Policy of Listed Plantation Companies in Sri Lanka
- Urban Sustainability in North-East India: A Study through the lens of NER-SDG index
- Performance Assessment of Predictive Forecasting Techniques for Enhancing Hospital Supply Chain Efficiency in Healthcare Logistics
- The Fractured Self in Julian Barnes' Postmodern Fiction: Identity Crisis and Deflation in Metroland and the Sense of an Ending
- Impact of Flood on the Employment, Labour Productivity and Migration of Agricultural Labour in North Bihar