The Relationship between Person–Environment Fit, Spiritual Intelligence, and Organizational Citizenship Behavior among Support Staff in Suruhanjaya Perkhidmatan Awam Malaysia: A Pilot Study
Authors
Faculty of Business and Management, Universiti Teknologi MARA, Kelantan Branch, Machang Campus, Kelantan, (Malaysia)
Faculty of Business and Management, Universiti Teknologi MARA, Kelantan Branch, Machang Campus, Kelantan, (Malaysia)
Faculty of Business and Management, Universiti Teknologi MARA, Kelantan Branch, Machang Campus, Kelantan, (Malaysia)
Faculty of of Economic and Business, Universitas Islam Sultan Agung (Indonesia)
Tumpat Police Station, Kelantan (Malaysia)
Article Information
Publication Timeline
Submitted: 2025-12-31
Accepted: 2026-01-05
Published: 2026-02-03
Abstract
This pilot study investigates the relationships between person–environment fit, spiritual intelligence, and organizational citizenship behavior (OCB) among support staff at Suruhanjaya Perkhidmatan Awam Malaysia (SPA). Person–environment fit is examined as the independent variable, spiritual intelligence as the mediating variable, and OCB as the dependent variable. Data were collected from 30 support staff using a structured questionnaire distributed via Google Form. The instruments used were adapted from Abdullah Thani (2019) for person–environment fit and OCB, and King (2008) for spiritual intelligence. Data analysis was conducted using Statistical Package for the Social Sciences (SPSS)28, focusing on descriptive statistics, reliability analysis, and correlation analysis. The results indicate satisfactory internal consistency for all constructs and reveal positive relationships among the variables. The findings confirm the suitability of the research instruments and procedures for a full-scale study and provide preliminary insights into the role of spiritual intelligence in enhancing organizational citizenship behavior in the Malaysian public sector.
Keywords
Public sector organizations operate in an increasingly complex
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References
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