The Impact of Social Media Marketing Towards Malaysian Consumers’ Purchasing Behavior on Apparel Products

Authors

Suzaini Abdul Ghani

Faculty of Applied Sciences, Universiti Teknologi MARA, Shah Alam (Malaysia)

Mohamad Faizul Yahya

Faculty of Applied Sciences, Universiti Teknologi MARA, Shah Alam (Malaysia)

Erni Farisha Muhammad Fadzulli

Faculty of Applied Sciences, Universiti Teknologi MARA, Shah Alam (Malaysia)

Article Information

DOI: 10.47772/IJRISS.2026.10100366

Subject Category: Social science

Volume/Issue: 10/1 | Page No: 4751-4761

Publication Timeline

Submitted: 2026-01-19

Accepted: 2026-01-24

Published: 2026-02-06

Abstract

The aim of this study is to identify the most influential determinants of consumer purchasing behavior in Malaysia. The independent variables examined are User-Generated Content (UGC), Firm-Generated Content (FGC), and electronic Word of Mouth (eWOM). Data was collected from 250 respondents using a structured questionnaire. Both primary and secondary data were utilized to support the sampling technique and research design. Questionnaires were used to collect data to achieve the research objectives. The findings indicate that UGC, FGC, and eWOM significantly influence consumer purchasing behavior.

Keywords

User-Generated Content (UGC), Firm-Generated Content (FGC), Electronic Word of Mouth (eWOM)

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References

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