Assessing the Effectiveness of Civil Registration Services in the Municipality of Balasan

Civil registration is a fundamental public service that provides individuals with legal identity and enables access to various social, economic, and legal benefits. In the Philippines, civil registration services are implemented at the local level through Municipal Civil Registry Offices (MCROs) under the supervision of the Philippine Statistics Authority (PSA). This study assessed the effectiveness of civil registration services in the Municipality of Balasan, Iloilo, a second-class municipality. A descriptive approach was adopted through the review and analysis of administrative records, program reports, and relevant national policy issuances on civil registration. The findings highlight key service initiatives of the MCRO of Balasan, including mobile registration activities, registration assistance programs, and the promotion of awareness campaigns in selected barangays.

The office’s institutional performance is further reflected

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