Understanding Organizational Culture Killers: A Conceptual Model of Leadership and Organizational Failures
Authors
Tunku Puteri Intan Safinaz School of Accountancy (TISSA-UUM), College of Business, Universiti Utara Malaysia (Malaysia)
Tunku Puteri Intan Safinaz School of Accountancy (TISSA-UUM), College of Business, Universiti Utara Malaysia (Malaysia)
Islamic Business School, College of Business, Universiti Utara Malaysia (Malaysia)
Article Information
DOI: 10.47772/IJRISS.2026.10100514
Subject Category: Management
Volume/Issue: 10/1 | Page No: 6598-6613
Publication Timeline
Submitted: 2026-01-31
Accepted: 2026-02-05
Published: 2026-02-16
Abstract
Organizational culture is widely recognized as a vital driver of long-term performance and innovation, yet many organizations remain plagued by toxic, disengaged, and ethically compromised environments. This conceptual article addresses a critical gap in the literature by shifting the discourse from a construction-centric to a destruction-aware perspective. It synthesizes contemporary research to propose an integrative model of "organizational culture killers," active, synergistic processes that erode cultural health. These are categorized into leadership-activated failures (destructive leadership, lack of psychological safety) and organizationally embedded failures (misaligned human resource (HR) architectures, symbolic/perk-centered culture, toxic positivity). Grounded in social exchange theory, psychological safety theory, and agency-institutional theories, the model explains how these killers systematically degrade trust, voice, and value integrity. A key theoretical proposition is that organizational trust moderates the destructive impact of organizational trust. The analysis yields five testable propositions to guide future research and derives urgent practical implications. It argues that leaders and HR must proactively audit for and dismantle these killers, reframing cultural stewardship as a core governance and risk-mitigation imperative essential to ethical and sustainable performance.
Keywords
Organizational culture, Organizational culture killers, Destructive leadership, Psychological safety, Organizational trust
Downloads
References
1. Batra, R., & Kaur, A. (2024). Exploring the influence of ethical leadership on spirituality at the workplace and subjective happiness for sustainable governance: Evidence from India. SCMS Journal of Indian Management, 21(3), 106–124. [Google Scholar] [Crossref]
2. Blau, P. M. (1964). Exchange and power in social life. Routledge. [Google Scholar] [Crossref]
3. Boxenbaum, E., & Jonsson, S. (2017). Isomorphism, diffusion and decoupling: Concept evolution and theoretical challenges. In The SAGE Handbook of Organizational Institutionalism (77–97). SAGE Publications Ltd. [Google Scholar] [Crossref]
4. Brownell, J. (1990). The symbolic/culture approach: Managing transition in the service industry. International Journal of Hospitality Management, 9(3), 191–205. https://doi.org/10.1016/0278-4319(90)90015-p [Google Scholar] [Crossref]
5. Cropanzano, R., Anthony, E. L., Daniels, S. R., & Hall, A. V. (2017). Social exchange theory: A critical review with theoretical remedies. Academy of Management Annals, 11(1), 479–516. https://doi.org/10.5465/annals.2015.0099 [Google Scholar] [Crossref]
6. Delmas, M. A., & Burbano, V. C. (2011). The drivers of greenwashing. California Management Review, 54(1), 64–87. https://doi.org/10.1525/cmr.2011.54.1.64 [Google Scholar] [Crossref]
7. Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383. https://doi.org/10.2307/2666999 [Google Scholar] [Crossref]
8. Figueiredo, P., Rodrigues, R., & Diogo, A. (2025). From Safety to Sharing: A Bibliometric Mapping of Psychological Safety, Knowledge Management, and Organizational Learning. Administrative Sciences, 15(11). https://doi.org/10.3390/admsci15110427 [Google Scholar] [Crossref]
9. Ghafoori, E., Mata, F., Lauren, N., Faulkner, N., & Tear, M. J. (2023). Measuring risk culture in finance: Development of a comprehensive measure. Journal of Banking & Finance, 148(106720), 106720. https://doi.org/10.1016/j.jbankfin.2022.106720 [Google Scholar] [Crossref]
10. Ghio, A., & Moulang, C. (2025). Women accountants and wellbeing. Accounting Horizons, 39(3), 55–65. https://doi.org/10.2308/horizons-2023-118 [Google Scholar] [Crossref]
11. Gretton-Watson, P., Leggat, S. G., & Oakman, J. (2025). Bullying in surgery: Senior surgeons’ views on systemic drivers across governance, culture and resources in Australia and Aotearoa New Zealand. Journal of Health Organization and Management, 39(9), 473–497. https://doi.org/10.1108/jhom-06-2025-0371 [Google Scholar] [Crossref]
12. Hassanein, F. R., Mohammadi, S., & Zargar, P. (2025). Toxic leadership and job satisfaction in the Middle Eastern education sector: The influence of organizational culture and trust. Administrative Sciences, 15(5), 171. https://doi.org/10.3390/admsci15050171 [Google Scholar] [Crossref]
13. Hubbart, J. A. (2024). Understanding and mitigating leadership fear-based behaviors on employee and organizational success. Administrative Sciences, 14(9), 225. https://doi.org/10.3390/admsci14090225 [Google Scholar] [Crossref]
14. Jantjies, S. D., & Botha, P. A. (2024). Investigating toxic leadership’s influence on employee turnover intention in a clinical research organisation. SA Journal of Human Resource Management, 22. https://doi.org/10.4102/sajhrm.v22i0.2571 [Google Scholar] [Crossref]
15. Joo, B. K. (Brian), Yoon, S. K., & Galbraith, D. (2023). The effects of organizational trust and empowering leadership on group conflict: Psychological safety as a mediator. Organization Management Journal, 20(1), 4–16. https://doi.org/10.1108/omj-07-2021-1308 [Google Scholar] [Crossref]
16. Joseph, S., & Shetty, N. (2022). An empirical study on the impact of employee voice and silence on destructive leadership and organizational culture. Asian Journal of Business Ethics,11, 85–109. https://doi.org/10.1007/s13520-022-00155-0 [Google Scholar] [Crossref]
17. Lee, J. Y., Kim, S., Noh, S., Jang, S. H., & Lee, S. Y. (2024). Paradoxical organizational culture, authoritarian leadership, and international firm performance: Evidence from international firms in China. Journal of International Management, 30(1), 101117. https://doi.org/10.1016/j.intman.2023.101117 [Google Scholar] [Crossref]
18. Manley, A., Roderick, M., & Parker, A. (2016). Disciplinary mechanisms and the discourse of identity: The creation of ‘silence’in an elite sports academy. Culture and Organization, 22(3), 221–244. https://doi.org/10.1080/14759551.2016.1160092 [Google Scholar] [Crossref]
19. Meyer, J. W., & Rowan, B. (1977). Institutionalized organizations: Formal structure as myth and ceremony. American Journal of Sociology, 83(2), 340–363. https://doi.org/10.1086/226550 [Google Scholar] [Crossref]
20. Montgomery, A., Lainidi, O., Johnson, J., Creese, J., Baathe, F., Baban, A., Bhattacharjee, A., Carter, M., Dellve, L., Doherty, E., Jendeby, M. K., Morgan, K., Srivastava, M., Thompson, N., Tyssen, R., & Vohra, V. (2023). Employee silence in health care: Charting new avenues for leadership and management. Health Care Management Review, 48(1), 52–60. https://doi.org/10.1097/HMR.0000000000000349 [Google Scholar] [Crossref]
21. Paltu, A., & Brouwers, M. (2020). Toxic leadership: Effects on job satisfaction, commitment, turnover intention and organisational culture within the South African manufacturing industry. SA Journal of Human Resource Management, 18. https://doi.org/10.4102/sajhrm.v18i0.1338 [Google Scholar] [Crossref]
22. Panneerselvam, S., Arokiasamy, E., & Balaraman, K. (2025). ADAPT: Toward an integrative framework to (un) hiding knowledge in organizations. Strategy & Leadership, 53(4), 375–392.https://doi.org/10.1108/SL-07-2024-0072 [Google Scholar] [Crossref]
23. Panneerselvam, S., & Balaraman, K. (2025). Drivers of toxic cultures and what we can do about it! South Asian Journal of Human Resources Management, 12(2), 324–333. https://doi.org/10.1177/23220937241245288 [Google Scholar] [Crossref]
24. Pearce, J. L., & Rousseau, D. M. (1998). Psychological contracts in organizations: Understanding written and unwritten agreements. Administrative Science Quarterly, 43(1), 184. https://doi.org/10.2307/2393595 [Google Scholar] [Crossref]
25. Rehman, S., Zahid, M., Rahman, H. U., & Habib, M. N. (2019). A partial least squares approach to the leadership styles, organizational culture, and employees’ productivity: A case of Pakistan banking industry. International Journal of Asian Business and Information Management (IJABIM), 10(1), 55–64.https://doi.org/10.4018/IJABIM.2019010104 [Google Scholar] [Crossref]
26. Ronnie, L. (2024). The challenge of toxic leadership in realising Sustainable Development Goals: A scoping review. SA Journal of Human Resource Management, 22. https://doi.org/10.4102/sajhrm.v22i0.2754 [Google Scholar] [Crossref]
27. Santos, L. C. P., Goodwin, W., & McArthur, M. (2025). Impact of humble leadership on attitudes to error disclosure: the mediating role of psychological safety and safety climate in Australian veterinary practices. BMJ Leader, 9(4), 394–399. https://doi.org/10.1136/leader-2024-001149 [Google Scholar] [Crossref]
28. Tierney, W. G., & Schein, E. H. (1986). Organizational Culture and Leadership. Academy of Management Review, 11(3), 677. https://doi.org/10.2307/258322 [Google Scholar] [Crossref]
29. Wijaya, I., Rahardjo, K., Abdillah, Y., & Riza, M. F. (2025). Sustainability performance in business: a systematic review of leadership, culture, capability and digital marketing contributions. Cogent Business & Management, 12(1). https://doi.org/10.1080/23311975.2025.2543049 [Google Scholar] [Crossref]
30. Yang, F. H., Chang, C. C., & Pan, Z. C. (2024). The relationship between the behavioral integrity and organizational commitment the mediating effects of the job satisfaction and psychological safety. Management Research Review, 47(8), 1253–1267. https://doi.org/10.1108/mrr-04-2023-0284 [Google Scholar] [Crossref]
31. Zhang, S., Liu, X., & Du, Y. (2021). When and how authoritarian leadership influences employee innovation behavior in the context of Chinese culture. Leadership & Organization Development Journal, 42(5), 722–734. https://doi.org/10.1108/lodj-08-2020-0342 [Google Scholar] [Crossref]
32. Zhao, H., Peng, Z., Han, Y., Sheard, G., & Hudson, A. (2013). Psychological mechanism linking abusive supervision and compulsory citizenship behavior: A moderated mediation study. The Journal of Psychology, 147(2), 177–195. https://doi.org/10.1080/00223980.2012.680522 [Google Scholar] [Crossref]
Metrics
Views & Downloads
Similar Articles
- The Indirect Effect of Liquidity and Activity on Company Value with Profitability as an Intervening Variable
- Effect of Financial Skills, Knowledge, and Attitude on The Financial Behaviour of Clergy
- A Decade of Review: Trends in Budget Execution and Financial Performance of Development Projects in Tanzania (2014/15-2023/24)
- The Influence of Pre-Project Planning on the Budget Absorption Rate of Public Funded Infrastructure Projects in Kenya a Comparative Case Study of Narok, Migori, and Kisii County Government Projects
- Assessment of Factors Influencing Digital Transformation in Hotels’ Facility Management in Abuja Metropolis, Nigeria