“Employees’ Satisfaction in Using the HRMIS: A Study within the DENR Offices in the Province of Iloilo”

Authors

MOY, Sergia Mie G

Northern Iloilo State University College of Management - Graduate Program (Philippines)

Dr. June Rey Sulatra

Northern Iloilo State University College of Management - Graduate Program (Philippines)

Article Information

DOI: 10.47772/IJRISS.2026.10200108

Subject Category: Management

Volume/Issue: 10/2 | Page No: 1445-1449

Publication Timeline

Submitted: 2026-02-09

Accepted: 2026-02-14

Published: 2026-02-25

Abstract

This study explores employee satisfaction with the Human Resource Management Information System (HRMIS) implemented at the Department of Environment and Natural Resources (DENR) in Iloilo Province. Employing a descriptive research design and a census of 320 employees, the research assessed satisfaction across four dimensions: system usability, efficiency and accuracy, support and training, and overall impact. Data were gathered through a validated Likert-scale survey and analyzed using descriptive statistics. Findings revealed neutral satisfaction levels across all domains, with mean scores ranging from 3.05 to 3.11, indicating a functional yet under-optimized system. Variability in responses suggests disparities in digital literacy, infrastructure access, and training adequacy. These results align with the Technology Acceptance Model (Venkatesh & Davis, 2000), which emphasizes perceived usefulness and ease of use as key determinants of user satisfaction. The study recommends enhancing user-centered design, standardizing HR workflows, expanding training programs, and institutionalizing feedback mechanisms. By addressing these areas, DENR Iloilo can elevate HRMIS from a basic administrative platform to a strategic tool for public sector innovation and employee empowerment.

Keywords

A Human Resource Management Information System

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