“Employees’ Satisfaction in Using the HRMIS: A Study within the DENR Offices in the Province of Iloilo”
Authors
Northern Iloilo State University College of Management - Graduate Program (Philippines)
Northern Iloilo State University College of Management - Graduate Program (Philippines)
Article Information
DOI: 10.47772/IJRISS.2026.10200108
Subject Category: Management
Volume/Issue: 10/2 | Page No: 1445-1449
Publication Timeline
Submitted: 2026-02-09
Accepted: 2026-02-14
Published: 2026-02-25
Abstract
This study explores employee satisfaction with the Human Resource Management Information System (HRMIS) implemented at the Department of Environment and Natural Resources (DENR) in Iloilo Province. Employing a descriptive research design and a census of 320 employees, the research assessed satisfaction across four dimensions: system usability, efficiency and accuracy, support and training, and overall impact. Data were gathered through a validated Likert-scale survey and analyzed using descriptive statistics. Findings revealed neutral satisfaction levels across all domains, with mean scores ranging from 3.05 to 3.11, indicating a functional yet under-optimized system. Variability in responses suggests disparities in digital literacy, infrastructure access, and training adequacy. These results align with the Technology Acceptance Model (Venkatesh & Davis, 2000), which emphasizes perceived usefulness and ease of use as key determinants of user satisfaction. The study recommends enhancing user-centered design, standardizing HR workflows, expanding training programs, and institutionalizing feedback mechanisms. By addressing these areas, DENR Iloilo can elevate HRMIS from a basic administrative platform to a strategic tool for public sector innovation and employee empowerment.
Keywords
A Human Resource Management Information System
Downloads
References
1. ADP. (2025, November 17). What is HRIS? | Human Resource Information System. Retrieved from https://www.adp.com [Google Scholar] [Crossref]
2. Al-Dmour, R., Masa’deh, R., & Obeidat, B. (2015). The impact of human resource information system on human resource management practices. International Journal of Business and Management, 10(10), 43–55. https://doi.org/10.5539/ijbm.v10n10p43 [Google Scholar] [Crossref]
3. Al-Mobaideen, H., Allahawiah, S., & Bader, D. (2013). The impact of human resource information systems on organizational performance: The case of Jordanian public sector. Journal of Internet Banking and Commerce, 18(2), 1–10. [Google Scholar] [Crossref]
4. Alampay, E. A. (2012). Information and communication technologies and local governance: Cases from the Philippines. Philippine Journal of Public Administration, 56(1–2), 1–30. [Google Scholar] [Crossref]
5. Ball, K. S. (2001). The use of human resource information systems: A survey. Personnel Review, 30(6), 677–693. https://doi.org/10.1108/EUM0000000005979 [Google Scholar] [Crossref]
6. Boon, C., Den Hartog, D. N., & Lepak, D. P. (2019). A systematic review of human resource management systems and their measurement. Journal of Management, 45(6), 2498–2537. https://doi.org/10.1177/0149206318818718 [Google Scholar] [Crossref]
7. Francisco, C. A., & Garcia, M. A. (2020). Assessing the effectiveness of HRIS in the Philippine public sector: A case study of selected government agencies. Philippine Journal of Public Administration, 64(1), 45–68. [Google Scholar] [Crossref]
8. Haines, V. Y., & Petit, A. (1997). Conditions for successful human resource information systems. Human Resource Management, 36(2), 261–275. https://doi.org/10.1002/(SICI)1099-050X(199722)36:2 [Google Scholar] [Crossref]
9. Hendrickson, A. R. (2003). Human resource information systems: Backbone technology of contemporary human resources. Journal of Labor Research, 24(3), 381–394. https://doi.org/10.1007/s12122-003-1002-5 [Google Scholar] [Crossref]
10. Lallana, E. C. (2004). eGovernment in the Philippines: Benchmarking against global best practices. UNDP-APDIP. [Google Scholar] [Crossref]
11. Ngai, E. W. T., & Wat, F. K. T. (2006). Human resource information systems: A review and empirical analysis. Personnel Review, 35(3), 297–314. https://doi.org/10.1108/00483480610656702 [Google Scholar] [Crossref]
12. Oracle. (n.d.). What Is HRIS? | Oracle Applications Human Capital Management. Retrieved from https://www.oracle.com [Google Scholar] [Crossref]
13. Reyes, D. A., & Jaminola, M. T. (2019). Digital transformation in Philippine public administration: Challenges and prospects. Asian Journal of Public Administration, 41(2), 123–140. [Google Scholar] [Crossref]
14. Sypniewska, B., Baran, M., & Kłos, M. (2023). Work engagement and employee satisfaction in the practice of sustainable human resource management. International Entrepreneurship and Management Journal, 19, 1069–1100. https://doi.org/10.1007/s11301-023-00278-9 [Google Scholar] [Crossref]
15. Troshani, I., Jerram, C., & Rao Hill, S. (2011). Exploring the public sector adoption of HRIS. Industrial Management & Data Systems, 111(3), 470–488. https://doi.org/10.1108/02635571111118314 [Google Scholar] [Crossref]
16. Valier, K. (2025, April 9). What is HRIS? Human Resource Information Systems explained. Factorial. Retrieved from https://factorialhr.com [Google Scholar] [Crossref]
Metrics
Views & Downloads
Similar Articles
- The Indirect Effect of Liquidity and Activity on Company Value with Profitability as an Intervening Variable
- Effect of Financial Skills, Knowledge, and Attitude on The Financial Behaviour of Clergy
- A Decade of Review: Trends in Budget Execution and Financial Performance of Development Projects in Tanzania (2014/15-2023/24)
- The Influence of Pre-Project Planning on the Budget Absorption Rate of Public Funded Infrastructure Projects in Kenya a Comparative Case Study of Narok, Migori, and Kisii County Government Projects
- Assessment of Factors Influencing Digital Transformation in Hotels’ Facility Management in Abuja Metropolis, Nigeria