Exploring Group Work Interaction Using Tuckman’s Model

Authors

Nur Adibah binti Zamri

Akademi Pengajian Bahasa, University Technology MARA, Shah Alam, (Malaysia)

Azrin Raimi bin Ahmad

Akademi Pengajian Bahasa, University Technology MARA, Shah Alam, (Malaysia)

Fairuz Husna binti Mohd Yusof

Akademi Pengajian Bahasa, University Technology MARA, Shah Alam, (Malaysia)

Siti Hajar Aisyah binti Azhari

Akademi Pengajian Bahasa, University Technology MARA, Pasir Gudang, Malaysia, (Malaysia)

Muhamad Safwan bin Abu Bakar

Sekolah Menengah Kebangsaan Taman Molek, Johor Bahru, Malaysia (Malaysia)

Noor Hanim Rahmat

Akademi Pengajian Bahasa, University Technology MARA, Shah Alam, (Malaysia)

Article Information

DOI: 10.47772/IJRISS.2025.924ILEIID0025

Subject Category: Education

Volume/Issue: 9/24 | Page No: 211-225

Publication Timeline

Submitted: 2025-09-23

Accepted: 2025-09-30

Published: 2025-10-29

Abstract

At higher education levels, most projects require students to work in groups. However, students often face challenges, such as miscommunication, and rarely interact with group members, which can significantly impact the success or failure of the group’s work. This study investigates group work interaction among UiTM Students using Tuckman’s model of group development, which comprises four stages: forming, storming, norming and performing. A quantitative survey was conducted using a structured questionnaire with 29 Likert-scale items distributed to a random sample of 114 students. The results showed that students viewed all four stages positively, with the performing stage showing the highest ratings for task completion, collaboration and problem-solving. Significant positive correlations were also found between all stages, with the strongest relationship observed between the norming and performing stages. This correlation underscores the significance of cohesion and clear norms in achieving high group performance. These findings suggest that educators should guide students through group work more intentionally to foster cooperation, enhance overall performance and resolve conflict.

Keywords

Group Work, Tuckman’s Model

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