Exploring Motivation and Fear of Learning a Foreign Language Using the Herzberg Theory

The main purpose of this study is to explore the satisfaction and dissatisfaction factors for learning a foreign language among learners at a public university in Malaysia. It also seeks to understand how learners perceive their satisfaction and dissatisfaction and find the relationship between satisfaction and dissatisfaction for learning a foreign language. The data were collected through a quantitative survey and was distributed to 351 male and female students of the foreign language learners. The instrument of the survey and questionnaires are divided into 5 main sections. Section A for the demographic item has 3 items. Section B consists of integrative and instrumental which has 4 items on motivation to learn. Section C has 10 items on communication apprehension. Section D has 5 items on fear of negative evaluation. Section E has 8 items on test anxiety. The findings showed that there is a relationship between satisfaction and dissatisfaction for learning a foreign language. Correlation analysis shows that there is a weak significant association between satisfaction and dissatisfaction (r=.257**) and (p=.000).

Learning foreign language, Communication Apprehension

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