An Analysis of the Determinants that Influence the Purchase Intention of Frozen Food Products amongst Millenials in Kuala Lumpur Malaysia

Authors

Kanesh Gopal

School of Marketing and Management, Asia Pacific University, 53300, Kuala Lumpur (Malaysia)

Siti Noor Aishah Mohd Sidik

Faculty of Business and Management, Universiti Teknologi Mara, 23000 Dungun, Terengganu (Malaysia)

Article Information

DOI: 10.47772/IJRISS.2025.930000080

Subject Category: Marketing

Volume/Issue: 9/30 | Page No: 626-633

Publication Timeline

Submitted: 2025-12-10

Accepted: 2025-12-16

Published: 2026-04-21

Abstract

Frozen food products have traditionally been used as a line of products that are utilized for fast and effective consumption among consumers of various age groups. In this fast-paced lifestyle of consumers all over the world, frozen food is commonly used by adults of all ages as a quick meal alternative. In the fast-paced lifestyle of younger adults in Kuala Lumpur, frozen food products are an imminent alternative to fresh food, as it is often faster to prepare than traditional food products. Frozen food products are convenient, as it is often microwaveable and quick to prepare. Rather than making a mess from scratch, it becomes an easy method to prepare the meal as it is fast in its preparation. Consumers who are mainly in the city often are seen to have less time for themselves, as they often lead a very hectic life. It is only common that these groups of consumers will prefer a quick meal, rather than an alternative home-cooked meal, where the meal is cooked from scratch. As young millennials are often lacking in their ability to cook, they are often seeking convenient alternatives to prepare their meals. Various elements interplay here, with various factors that influence the buyers to make a decision in their buying pattern. This research proposes three main factors that act as independent variables, namely Perceived Benefit, Product Packaging, and Price, that seem to affect the purchase intention of millennials. Purposive sampling was implemented to capture data from respondents using a 5-item Likert scale, while the validity of the questionnaire items was further verified using statistical techniques such as Average Variance Extracted, Composite Reliability, and Cronbach's Alpha. Hypothesis testing was tabulated using Structural Equation Modelling in the AMOS SPSS (v.24) program. The results showed a positive impact of Price, Product Packaging, and Perceived Benefit on the purchase intention of millennials towards these frozen food products. This research showed that millennials are more influenced by the frozen food products’ perceived benefit to make their purchases, as many tend to be intrigued by the beneficial aspects of frozen food products for their health. Additionally, the price of the products tends to guide the buying intention of millennials, as many of these buyers are still young and use social media to often gauge their price ranges.

Keywords

Sustainable Development Goals (SDG-2: Zero Hunger)

Downloads

References

1. Al Mamun, A., Naznen, F., Yang, Q., Ali, M. H., & Hashim, N. M. H. N. (2023). Modelling the significance of celebrity endorsement and consumer interest on attitude, purchase intention, and willingness to pay a premium price for green skincare products. Heliyon, 9(6). [Google Scholar] [Crossref]

2. Alam, M., Kazmi, A., & Mathur, M. (2023). Impact of Environmental Awareness, Frugality, and Green Consumer Values on Environmental Consciousness among Millennial Consumers. Pacific Business Review International, 16(2). [Google Scholar] [Crossref]

3. Asbar, Y., Biby, S., Razif, R., & Siregar, W. V. (2021). Millennial generation and smartphone purchase intention. Management Research and Behavior Journal, 1(2), 55-60. [Google Scholar] [Crossref]

4. Beke, J., Lendvai, M. B., & Kovács, I. (2021). Young consumers’ product perception and consumer motivation towards buying local products. Recent Advances in Information [Google Scholar] [Crossref]

5. Bagozzi, R. P. & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16, 74-94. [Google Scholar] [Crossref]

6. Bleize, D. N., & Antheunis, M. L. (2019). Factors influencing purchase intent in virtual worlds: a review of the literature. Journal of Marketing Communications, 25(4), 403-420. [Google Scholar] [Crossref]

7. Dharmesti, M., Dharmesti, T. R. S., Kuhne, S., & Thaichon, P. (2021). Understanding online shopping behaviours and purchase intentions amongst millennials. Young Consumers, 22(1), 152-167. [Google Scholar] [Crossref]

8. Dimock, M. (2019). Where Millennials end and Generation Z begins. Pew Research Center, 17(1), 1-7. [Google Scholar] [Crossref]

9. Gomes, S., Lopes, J. M., & Nogueira, S. (2023). Willingness to pay more for green products: A critical challenge for Gen Z. Journal of Cleaner Production, 390, 136092. [Google Scholar] [Crossref]

10. Guan, J., Lau, Y. Y., Yang, H., & Ren, L. (2022). To buy or not to buy: how young consumers approach new smart products in the social media context. Young Consumers, 23(1), 90-111. [Google Scholar] [Crossref]

11. Hallberg, A. (2023). Generation Z Consumers' Attitudes towards Body Diversity in Fashion Advertisements: A quantitative study on the effect of consumers' own body size to their attitude. [Google Scholar] [Crossref]

12. Hallez, L., Vansteenbeeck, H., Boen, F., & Smits, T. (2023). Persuasive packaging? The impact of packaging color and claims on young consumers’ perceptions of product healthiness, sustainability and tastiness. Appetite, 182, 106433. [Google Scholar] [Crossref]

13. Hair Jr, J. F., Black, W. C., Babin, B. J., Anderson, R. E. & Tatham, R. L. (2011). Multivariate Data Analysis. New Jersey: PrenticeHall. [Google Scholar] [Crossref]

14. Hernandez-Fernandez, A., Kuster-Boluda, I., & Vila-Lopez, N. (2022). Nutritional information labels and health claims to promote healthy consumption. Journal of Business & Industrial Marketing, 37(8), 1650-1661. [Google Scholar] [Crossref]

15. Jafar, R. M. S., Ahmad, W., & Sun, Y. (2023). Unfolding the impacts of metaverse aspects on telepresence, product knowledge, and purchase intentions in the metaverse stores. Technology in Society, 74, 102265. [Google Scholar] [Crossref]

16. Kapferer, J. N., & Valette-Florence, P. (2021). Which consumers believe luxury must be expensive and why? A cross-cultural comparison of motivations. Journal of Business Research, 132, 301-313. [Google Scholar] [Crossref]

17. Kernan, K. (2024). Does Body Image Matter in Marketing to Millennials? (Doctoral dissertation, University of Wyoming. Libraries). [Google Scholar] [Crossref]

18. Khare, A., Sharma, C. P., & Gupta, N. J. (2021). Time Transition of Routines in Fast Food Consumption-Importance to Public Health. Journal of Clinical & Diagnostic Research, 15(7). [Google Scholar] [Crossref]

19. Kusniawati, A. (2021). Effect of electronic word of mouth, product quality, and price on purchase intention. [Google Scholar] [Crossref]

20. Mahajan, H., & Vidani, J. (2023). Packaging strategies: Outlook on consumer buying behaviour for FMCG products. Journal of Management and Entrepreneurship, 17(4). [Google Scholar] [Crossref]

21. Manley, A., Seock, Y. K., & Shin, J. (2023). Exploring the perceptions and motivations of Gen Z and Millennials toward sustainable clothing. Family and Consumer Sciences Research Journal, 51(4), 313-327. [Google Scholar] [Crossref]

22. Nugroho, S. D. P., Rahayu, M., & Hapsari, R. D. V. (2022). The impacts of social media influencer's credibility attributes on gen Z purchase intention with brand image as mediation: Study on consumers of Korea cosmetic product. International Journal of Research in Business and Social Science, 11(5), 18-32. [Google Scholar] [Crossref]

23. Patel, H. R., Sharma, M., & Purohit, R. (2021). Factors influencing Millennials’ purchase intention of organic food. International Journal of Future Generation Communication and Networking, 14(1), 2032-2046. [Google Scholar] [Crossref]

24. Patel, H. R., Sharma, M., & Purohit, R. (2021). Factors influencing Millennials’ purchase intention of organic food. International Journal of Future Generation Communication and Networking, 14(1), 2032-2046. [Google Scholar] [Crossref]

25. Peña-García, N., Gil-Saura, I., Rodríguez-Orejuela, A., & Siqueira-Junior, J. R. (2020). Purchase intention and purchase behavior online: A cross-cultural approach. Heliyon, 6(6). [Google Scholar] [Crossref]

26. Pradhan, D., Kuanr, A., Anupurba Pahi, S., & Akram, M. S. (2023). Influencer marketing: When and why gen Z consumers avoid influencers and endorsed brands. Psychology & Marketing, 40(1), 27-47. [Google Scholar] [Crossref]

27. Rahmawati, S. D. (2024). The millennial generation’s savings behavior and the impact of hedonism on knowledge and attitude about saving and investing. Innovative: Journal of Social Science Research, 4(2), 6844-6854. [Google Scholar] [Crossref]

28. Rofiah, C. (2022). When Fun Turns Into Hedonism: Boon or Calamity?. KnE Social Sciences, 1-15. [Google Scholar] [Crossref]

29. Schifferstein, H. N., de Boer, A., & Lemke, M. (2021). Conveying information through food packaging: A literature review comparing legislation with consumer perception. Journal of Functional Foods, 86, 104734. [Google Scholar] [Crossref]

30. Sen, S., Antara, N., & Sen, S. (2021). Factors influencing consumers’ to take ready-made frozen food. Current Psychology, 40(6), 2634-2643. [Google Scholar] [Crossref]

31. Serbanescu, A. (2022). Millennials and the Gen Z in the Era of Social Media. Social media, technology, and new generations: digital millennial generation and generation Z, 61. [Google Scholar] [Crossref]

32. Sun, Y., Li, T., & Wang, S. (2022). “I buy green products for my benefits or yours”: understanding consumers' intention to purchase green products. Asia Pacific Journal of Marketing and Logistics, 34(8), 1721-1739. [Google Scholar] [Crossref]

33. Tripathi, R., & Seth, P. (2021). Analyzing the Attitude of Millennials towards their Food Habits. [Google Scholar] [Crossref]

34. Valaskova, K., Durana, P., & Adamko, P. (2021). Changes in consumers’ purchase patterns as a consequence of the COVID-19 pandemic. Mathematics, 9(15), 1788. [Google Scholar] [Crossref]

35. Waseem, M. A., Waqas, M., Ekinci, Y., Khan, M. F., & Hollebeek, L. (2025). Breaking the ice: understanding and overcoming consumer resistance to frozen foods. British Food Journal, 127(6), 1923-1941. [Google Scholar] [Crossref]

36. Yarimoglu, E., Kazancoglu, I. & Bulut, Z. A. (2019). Factors influencing Turkish parents’ intentions towards anti-consumption of junk food. British Food Journal, 121(1), 35-53. [Google Scholar] [Crossref]

Metrics

Views & Downloads

Similar Articles