Analyze Usage of Robotics in Healthcare Sector Focusing on Operational Efficiency and Workforce Impact

Authors

Ahamad Zaki Mohamed Noor

Fakulti Kecerdasan Buatan dan Keselamatan Siber, Universiti Teknikal Malaysia Melaka, Jalan Hang Tuah Jaya, 76100, Durian Tunggal, Melaka, Malaysia. (Malaysia)

Siti Nursaadah Zolkifli

Business Technology Section, Universiti Kuala Lumpur, Malaysian Spanish Institute Kulim Hi-Tech Park, 09000 Kulim, Kedah, Malaysia. (Malaysia)

Nurul Fatiehah Assyikin Mohd Syukri

Business Technology Section, Universiti Kuala Lumpur, Malaysian Spanish Institute Kulim Hi-Tech Park, 09000 Kulim, Kedah, Malaysia. (Malaysia)

Muhammad Iqbal Mustakim Zainun

Business Technology Section, Universiti Kuala Lumpur, Malaysian Spanish Institute Kulim Hi-Tech Park, 09000 Kulim, Kedah, Malaysia. (Malaysia)

Nabila Arshad

Business Technology Section, Universiti Kuala Lumpur, Malaysian Spanish Institute Kulim Hi-Tech Park, 09000 Kulim, Kedah, Malaysia. (Malaysia)

Mohamad Ali Hakim Mohd Khalid

Business Technology Section, Universiti Kuala Lumpur, Malaysian Spanish Institute Kulim Hi-Tech Park, 09000 Kulim, Kedah, Malaysia. (Malaysia)

Farah Nur Aliah Abdul Halim

Business Technology Section, Universiti Kuala Lumpur, Malaysian Spanish Institute Kulim Hi-Tech Park, 09000 Kulim, Kedah, Malaysia. (Malaysia)

Article Information

DOI: 10.47772/IJRISS.2026.100800816

Subject Category: Public Health

Volume/Issue: 10/8 | Page No: 12045-12050

Publication Timeline

Submitted: 2026-09-01

Accepted: 2026-09-06

Published: 2026-09-18

Abstract

This paper examines the significant impact of robotics on healthcare, highlighting its contribution to improving operational efficiency and transforming workforce dynamics. The integration of diverse robotic systems, including surgical, rehabilitation, and service robots, has significantly enhanced the precision and accuracy of complex medical procedures, reduced the chance of errors and improved patient outcomes. Robotic Process Automation (RPA) enhances administrative functions by automating repetitive procedures, therefore minimizing human error, expediting workflows, and lowering expenses. Rehabilitation robots assist patients in recovering motor functions, whilst service robots manage logistical duties, enhancing safety and efficiency in hospital operations. Nevertheless, these developments, the integration of robotics encounters obstacles, such as increased implementation expenses, the need for specialist training, and uncertainties about data privacy and security. Human-robot collaboration (HRC) has become an essential area, highlighting the importance of integrating technology with human oversight. Ethical considerations, including equitable access to robotic treatment and patient confidentiality, are crucial for promoting trust and acceptance. This study highlights the need for continuous research, cross-disciplinary collaboration, and investment to tackle these challenges and ensure the sustainable incorporation of robotics in healthcare, hence enhancing operational outcomes and workforce satisfaction.

Keywords

Robotics, Healthcare, Operational Efficiency, Workforce Impact, Automation

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