Digital Finance for Sustainable Living: The Role of Digital Financial Literacy and FinTech with Mediation of Financial Behaviour among Malaysian Working Adults
Authors
Faculty of Human Ecology, Universiti Putra Malaysia, 43400, UPM Serdang, Selangor (Malaysia)
Faculty of Human Ecology, Universiti Putra Malaysia, 43400, UPM Serdang, Selangor (Malaysia)
Faculty of Human Ecology, Universiti Putra Malaysia, 43400, UPM Serdang, Selangor (Malaysia)
School of Economics, Finance and Banking (SEFB), Universiti Utara Malaysia, 06010, Sintok, Kedah (Malaysia)
Article Information
DOI: 10.47772/IJRISS.2026.100300312
Subject Category: Economics
Volume/Issue: 10/3 | Page No: 4174-4191
Publication Timeline
Submitted: 2026-03-11
Accepted: 2026-03-19
Published: 2026-04-06
Abstract
The rapid digitalisation of financial services has transformed how individuals manage their personal finances, particularly in emerging economies such as Malaysia. While financial technology (FinTech) and digital financial services have expanded access to financial products, their implications for long-term financial sustainability remain insufficiently understood. This study investigates the role of digital financial literacy and FinTech usage in shaping financial behaviour and financial sustainability among Malaysian working adults. A quantitative research design was employed using a structured survey administered to working adults aged 30–65 across five Malaysian states. A multistage probability sampling approach was adopted, resulting in 410 valid responses. Data were analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM). The findings reveal that digital financial literacy and FinTech are significantly associated with financial behaviour. In turn, financial behaviour demonstrates a strong positive effect on financial sustainability. Mediation analysis further indicates that financial behaviour partially mediates the relationships between digital financial literacy and financial sustainability, as well as between FinTech usage and financial sustainability.These results highlight the critical role of financial behaviour as a behavioural mechanism through which digital financial capabilities translate into sustainable financial outcomes. The study contributes to the growing literature on financial capability by integrating digital financial literacy and FinTech within a unified behavioural framework. From a policy perspective, the findings underscore the importance of strengthening digital financial literacy and promoting responsible financial behaviour to enhance household financial resilience. Such initiatives are particularly relevant for Malaysia as it advances towards a digitally inclusive financial ecosystem.
Keywords
Financial Sustainability, Digital Finance, FinTech, Financial Behaviour
Downloads
References
1. Arner, D. W., Barberis, J., & Buckey, R. P. (2016). FinTech, RegTech, and the reconceptualization of financial regulation. Nw. J. Int'l L. & Bus., 37, 371. [Google Scholar] [Crossref]
2. Asian Development Bank, & Islamic Development Bank. (2025). Accelerating economic growth: Malaysia’s transition toward a high-income economy. https://doi.org/10.22617/TCS250540-2 [Google Scholar] [Crossref]
3. Barroso, M., & Laborda, J. (2022). Digital transformation and the emergence of the Fintech sector: Systematic literature review. Digital Business, 2(2), 100028. [Google Scholar] [Crossref]
4. Bhat, S. A., Lone, U. M., SivaKumar, A., & Krishna, U. M. (2025). Digital financial literacy and financial well-being–evidence from India. International Journal of Bank Marketing, 43(3), 522-548. [Google Scholar] [Crossref]
5. Breidbach, C. F., Keating, B. W., & Lim, C. (2020). Fintech: research directions to explore the digital transformation of financial service systems. Journal of Service Theory and Practice, 30(1), 79-102. [Google Scholar] [Crossref]
6. Deacon, R. E., & Firebaugh, F. M. (1988). Family resource management: Principles and applications. (No Title). [Google Scholar] [Crossref]
7. Debelle, G. (2004). Macroeconomic implications of rising household debt. [Google Scholar] [Crossref]
8. Demirguc-Kunt, A., Singer, D., Klapper, L., Ansar, S., & Singer, D. (2022). The global findex database 2021. World Bank Publications-Books. [Google Scholar] [Crossref]
9. Farrell, L., Fry, T. R., & Risse, L. (2016). The significance of financial self-efficacy in explaining women’s personal finance behaviour. Journal of economic psychology, 54, 85-99. [Google Scholar] [Crossref]
10. Frost, J., Gambacorta, L., Huang, Y., Shin, H. S., & Zbinden, P. (2019). BigTech and the changing structure of financial intermediation. Economic Policy, 34(100), 761-799. [Google Scholar] [Crossref]
11. Gai, K., Qiu, M., & Sun, X. (2018). A survey on FinTech. Journal of network and computer applications, 103, 262-273. [Google Scholar] [Crossref]
12. George, A. S. (2024). Finance 4.0: The transformation of financial services in the digital age. Partners Universal Innovative Research Publication, 2(3), 104-125. [Google Scholar] [Crossref]
13. Hair Jr, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Evaluation of reflective measurement models. Partial least squares structural equation modeling (PLS-SEM) using R: A workbook, 75-90. [Google Scholar] [Crossref]
14. Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing theory and Practice, 19(2), 139-152. [Google Scholar] [Crossref]
15. Hair, J., & Alamer, A. (2022). Partial Least Squares Structural Equation Modeling (PLS-SEM) in second language and education research: Guidelines using an applied example. Research methods in applied linguistics, 1(3), 100027. [Google Scholar] [Crossref]
16. Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A New Criterion for Assessing Discriminant Validity in Variance-based Structural Equation Modeling. Journal of the Academy of Marketing Science, 43(1): 115-135. [Google Scholar] [Crossref]
17. Hou, A., Razaq, M. R., Fali, I. M., Hoki, L., & Pebri, P. (2025). Digital Knowledge and Financial Resilience as Determinants of Financial Behavior: Evidence from Indonesia. Journal of Business Integration Competitive, 2(1), 40-49. [Google Scholar] [Crossref]
18. Kiran, D., & Verma, V. (2024). The Role of Financial Technology in Reshaping Global Financial Services and Markets: Opportunities and Risks. Library of Progress-Library Science, Information Technology & Computer, 44(3). [Google Scholar] [Crossref]
19. Koskelainen, T., Kalmi, P., Scornavacca, E., & Vartiainen, T. (2023). Financial literacy in the digital age—A research agenda. Journal of Consumer Affairs, 57(1), 507-528. [Google Scholar] [Crossref]
20. Kumar, P., Pillai, R., Kumar, N., & Tabash, M. I. (2023). The interplay of skills, digital financial literacy, capability, and autonomy in financial decision making and well-being. Borsa Istanbul Review, 23(1), 169-183. [Google Scholar] [Crossref]
21. Kumar, P., Pillai, R., Kumar, N., & Tabash, M. I. (2023). The interplay of skills, digital financial literacy, capability, and autonomy in financial decision making and well-being. Borsa Istanbul Review, 23(1), 169-183. [Google Scholar] [Crossref]
22. Liu, T., Yin, Z., & Yan, Y. (2025). Household Financial Risk-Taking: Does Digital Infrastructure Matter?. Journal of Family and Economic Issues, 1-18. [Google Scholar] [Crossref]
23. Lyons, A. C., & Kass‐Hanna, J. (2021). A methodological overview to defining and measuring “digital” financial literacy. Financial Planning Review, 4(2). doi:10.1002/cfp2.1113 [Google Scholar] [Crossref]
24. Magid, A. A., Hussainey, K., De Andrés, J., & Lorca, P. (2024). Powering the future of sustainable finance: FinTech, big data analytics, and the evolving investment landscape in the post-COVID-19 era. In Business Sustainability with Artificial Intelligence (AI): Challenges and Opportunities, 1, 215-225. Cham: Springer Nature Switzerland. [Google Scholar] [Crossref]
25. Malaysian Financial Planning Council (2016). A survey of financial behaviour and financial habits of young working Malaysians. Money Manag, 25-27. [Google Scholar] [Crossref]
26. Mavlutova, I., Volkova, T., Natrins, A., Spilbergs, A., Arefjevs, I., & Miahkykh, I. (2020). Financial sector transformation in the era of digitalization. Studies of Applied Economics, 38(4). [Google Scholar] [Crossref]
27. Mehta, C. M., Arnett, J. J., Palmer, C. G., & Nelson, L. J. (2020). Established adulthood: A new conception of ages 30 to 45. American Psychologist, 75(4), 431. [Google Scholar] [Crossref]
28. Morgan, P. J., Huang, B., & Trinh, L. Q. (2019). The need to promote digital financial literacy for the digital age. In The Digital Age. [Google Scholar] [Crossref]
29. Moustati, I., Gherabi, N., & Saadi, M. (2024). Leveraging the internet of behaviours and digital nudges for enhancing customers' financial decision-making. International Journal of Computer Applications in Technology, 74(3), 208-221. [Google Scholar] [Crossref]
30. Prawitz, A., Garman, E. T., Sorhaindo, B., O'Neill, B., Kim, J., & Drentea, P. (2006). InCharge financial distress/financial well-being scale: Development, administration, and score interpretation. Journal of Financial Counseling and Planning, 17(1). [Google Scholar] [Crossref]
31. Rajna, A., Ezat, W. S., Al Junid, S., & Moshiri, H. (2011). Financial management attitude and practice among the medical practitioners in public and private medical service in Malaysia. International Journal of Business and Management, 6(8), 105. [Google Scholar] [Crossref]
32. Rinaldi, L., & Sanchis-Arellano, A. (2006). Household debt sustainability: What explains household non-performing loans? An empirical analysis (No. 570). ECB working paper. [Google Scholar] [Crossref]
33. Ringle, Christian M., Wende, Sven, & Becker, Jan-Michael. (2024). SmartPLS 4. Bönningstedt: SmartPLS. [Google Scholar] [Crossref]
34. Sabri, M. F., Wahab, R., Mahdzan, N. S., Magli, A. S., & Rahim, H. A. (2022). Mediating Effect of Financial Behaviour on the Relationship Between Perceived Financial Wellbeing and Its Factors Among Low-Income Young Adults in Malaysia. Frontiers in Psychology, 13, 1758. [Google Scholar] [Crossref]
35. Sabri, M. F., Wahab, R., Mahdzan, N. S., Magli, A. S., & Rahim, H. A. (2022). Mediating Effect of Financial Behaviour on the Relationship Between Perceived Financial Wellbeing and Its Factors Among Low-Income Young Adults in Malaysia. Frontiers in Psychology, 13, 1758. [Google Scholar] [Crossref]
36. Seldal, M. M., & Nyhus, E. K. (2022). Financial Vulnerability, Financial Literacy, and the Use of Digital Payment Technologies. Journal of Consumer Policy, 1-26. https://doi.org/10.1007/s10603-022-09512-9 [Google Scholar] [Crossref]
37. Serido, J., Shim, S., Xiao, J. J., Tang, C., & Card, N. A. (2014). Financial adaptation among college students: Helping students cope with financial strain. Journal of College Student Development, 55(3), 310-316. [Google Scholar] [Crossref]
38. Wanof, M. I. (2023). Digital technology innovation in improving financial access for low-income communities. Technology and Society Perspectives (TACIT), 1(1), 26-34. [Google Scholar] [Crossref]
39. Xiao, J. J. (2008). Applying behavior theories to financial behavior. In Handbook of consumer finance research (pp. 69-81). New York, NY: Springer New York. [Google Scholar] [Crossref]
40. Xiao, J. J., Chatterjee, S., & Kim, J. (2014). Factors associated with financial independence of young adults. International Journal of Consumer Studies, 38(4), 394-403. [Google Scholar] [Crossref]
41. Yoganandham, G. (2025). Mastering Economic And Financial Sources With Reference To Budgeting, Savings, Early Investing, Debt Management And The Power Of Financial Planning-A Comprehensive Analysis. Degrés, 10(1). [Google Scholar] [Crossref]
Metrics
Views & Downloads
Similar Articles
- Impact of Foreign Direct Investment in India
- Issues Involved in Digitalisation Special Reference to Indian Tourism Growth
- Relationship Marketing and Customer Loyalty in the Fast-Moving Consumer Goods (FMCG) Industry in Nairobi County
- Financial Literacy or Financial Inclusion? Which is Which, What is What—To Achieve Uganda’s 10-Fold Economic Growth By 2040
- Harnessing Natural Gas for Economic Transformation: Overcoming the Regulatory and Infrastructural Bottlenecks in Nigeria