Digitalising Access to Justice: Bridging the Employment Rights Gap for Persons with Disabilities in Malaysia Via the Mobile Application

Despite a legal framework protecting the employment rights of Persons with Disabilities (PWDs) in Malaysia, a significant gap persists between statutory guarantees and societal awareness. This paper introduces an innovation designed to bridge this gap: a mobile application that assists PWDs in navigating both job searching and legal literacy. The application serves as a comprehensive ecosystem that aggregates job vacancies, domestic and international labour standards, and conflict-resolution guides. To ensure sustainability and data integrity, the updated version ("I-OK v2") integrates critical features, including real-time announcements, user feedback loops, and a centralised administrator page. This study evaluates the application’s development and its strategic potential in empowering PWDs to achieve sustainable employment and inclusivity in the national workforce.

People with Disabilities (PWDs), employment, mobile applications

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