Examining Satisfaction and Self-Confidence as Predictors of Group Interaction in French as a Foreign Language Learning: A PLS-SEM Approach

Authors

Haslinda Md Isa

Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam, Malaysia (Malaysia)

Saidah Ismail

Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam, Malaysia (Malaysia)

Noor Hanim Rahmat

Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam, Malaysia (Malaysia)

Jamel Othman

Industrial Automation / France Collaboration Program, Universiti Kuala Lumpur, Malaysia France Institute, Bangi, Selangor (Malaysia)

Anis Ilani Wan Kamaruddin

Pusat Bahasa, Universiti Pertahanan Nasional Malaysia, Kuala Lumpur, Malaysia (Malaysia)

Nazurah Izzati Yazid

Fakulti Bahasa dan Linguistik, Universiti Malaya, Kuala Lumpur, Malaysia (Malaysia)

Article Information

DOI: 10.47772/IJRISS.2026.100600463

Subject Category: Language

Volume/Issue: 10/6 | Page No: 6694-6716

Publication Timeline

Submitted: 2026-06-07

Accepted: 2026-06-12

Published: 2026-06-26

Abstract

Collaborative learning is important in higher education because it encourages group interaction, helping students to develop a better understanding as well as academic and social skills. However, the success of group work depends on students’ affective factors, particularly their satisfaction and self-confidence. This study is grounded in Tuckman’s model of group development and Bandura’s Self-Efficacy Theory. It examines how students’ satisfaction and self-confidence influence group interaction. Data were collected from 113 university students through a questionnaire survey, comprising 55 male and 58 female students. The study measured satisfaction, self-confidence, and six aspects of group interaction: goals, roles, team processes, intergroup relations, commitment, and skills. The data were analysed using Partial Least Squares Structural Equation Modeling (PLS-SEM) in SmartPLS 4, conducted in two main stages: the measurement model and the structural model. The results indicate that the measurement model is reliable and valid. Both satisfaction and self-confidence have a significant impact on all aspects of group interaction. Satisfaction has a particularly strong effect on skills and learning, while self-confidence strongly influences roles and skills development. Overall, the findings show that students’ satisfaction and self-confidence are important determinants of effective group work. This study supports the integration of emotional factors in understanding group interaction and demonstrates that PLS-SEM is suitable for this type of research. It also suggests that instructors should design group activities that enhance students’ learning experiences and build their confidence. Furthermore, the results highlight the importance of fostering a supportive learning environment that encourages active participation among students. Future studies may expand the model by incorporating mediating or moderating factors, such as motivation, willingness to communicate, or group size, to better understand how satisfaction and self-confidence influence group dynamics in higher education settings.

Keywords

Group Interaction, Student Satisfaction, Self-Confidence, Collaborative Learning, PLS-SEM

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