Lean Management in Crisis Response: Applications, Benefits, and Challenges
Authors
Mohd Khairul Nizam Mohamad Anuar
Fakulti Pengurusan Teknologi & Teknousahawanan, Centre of Technopreneurship Development (CTED), Universiti Teknikal Malaysia Melaka (UTeM), 76100 Durian Tunggal, Melaka (Malaysia)
Fakulti Pengurusan Teknologi & Teknousahawanan, Centre of Technopreneurship Development (CTED), Universiti Teknikal Malaysia Melaka (UTeM), 76100 Durian Tunggal, Melaka (Malaysia)
Article Information
DOI: 10.47772/IJRISS.2025.92800041
Subject Category: Technology
Volume/Issue: 9/28 | Page No: 418-426
Publication Timeline
Submitted: 2025-11-10
Accepted: 2025-11-16
Published: 2025-12-20
Abstract
These days, problems like natural disasters and global pandemics are getting trickier to solve. So, methods for handling crises need to be flexible, effective, and able to be expanded. Lean Management was first used in manufacturing, but it has since spread to many other areas because it focuses on improving processes, cutting down on waste, and making things more valuable for everyone involved. This essay looks at how lean management ideas can be used in various emergency situations, such as medical emergencies, public health crises, and disaster reactions. Better collaboration, lower operational costs, more efficient workflow, and higher stakeholder happiness are some of the main benefits. But putting lean ideas into practice in times of emergency is very hard. Organisations often face pushback from change, need a lot of training, and have trouble adapting lean tools to crisis situations that are hard to predict. This review uses new research and real-life examples to show how tools like value stream mapping, pull systems, and Kaizen can help make crisis response systems work better. It also talks about ways to navigate around problems with implementation, such as how important strong leadership, working together across agencies, and an attitude of always getting better are. Future study should look into how new technologies, like Artificial Intelligence (AI) and the Internet of Things (IoT), can be combined with lean methods to allow data analysis and decision-making in real time. People could handle crises even more quickly and easily by creating hybrid models that blend lean and agile methods. Finally, this essay stresses how important lean management is for making organisations more resilient and improving the speed with which they respond. It provides useful information for organisations looking to improve their crisis management skills.
Keywords
Lean management; Crisis response; Operational efficiency
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References
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