Quality Function Deployment Environment (QFDE) of Water Stewardship to Achieve Net-Positive Water: Case Study in Company I, A Manufacturing Company in Penang

This study aims to identify the departments involved in water stewardship and examine how water stewardship efforts contribute to achieving net-positive water at Company I in Penang. Water stewardship is an integrative process that translates environmental goals into effectively conserving, reusing, and restoring water resources. A systematic approach to water stewardship provides clear guidance for organizations aiming to achieve net-positive water by returning more clean water to the environment than is consumed in operations. The likelihood of success in sustainable water management created by a structured process ensures that companies follow well-planned methods. Water stewardship has become critical to long-term corporate sustainability, especially in water- intensive industries like semiconductor manufacturing. Currently, the semiconductor sector faces growing scrutiny due to high water consumption, and there is an urgent need for innovative water management practices. This explanatory case study examined the water stewardship in Company I in Penang. The researcher collected primary data from 15 respondents through semi-structured interviews. The researcher triangulated the primary data they had collected with other primary and secondary data sources to guarantee the information's correctness and dependability. The first research objective of the study is to identify the department involved in water stewardship that helps achieve net-positive water. The second research objective was to examine the ways water stewardship helps in achieving net- positive water. This research benefits the researcher by providing insights into how departments coordinate water stewardship efforts and the specific practices that enable Company I to meet its net- positive water goals. It also enables the researcher to develop a case study to guide other organizations in implementing effective water stewardship programs.

Water Stewardship, Departments, Ways, Net-Positive Water

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