Supplier Relationship Management, Risk Management, and Sustainable Procurement: Their Influence on Organizational Efficiency in the Selected Hospital

This study examined Supplier Relationship Management, Risk Management, and Sustainable Procurement Practices as important procurement factors that influenced Organizational Efficiency in selected private hospitals in Bacolod City. It aimed to determine the extent to which these procurement practices influenced organizational efficiency in terms of cost-effectiveness, process responsiveness, and quality of procurement outputs. The study used a descriptive-comparative-correlational research design, with 338 respondents from four private hospitals identified as Hospital A, Hospital B, Hospital C, and Hospital D; data were gathered through a validated and reliable questionnaire, data were analyzed using mean, standard deviation, Mann-Whitney U Test, and Spearman’s Rank-Order Correlation. The findings revealed that the selected private hospitals showed a very high extent of Supplier Relationship Management, Risk Management, Sustainable Procurement Practices, and Organizational Efficiency. However, areas such as ethical procurement, procurement effectiveness, contingency planning, green procurement practices, and quality procurement outputs among probationary employees still needed strengthening. The study concluded that the three procurement practices were significantly connected with organizational efficiency and contributed to better coordination, reduced procurement risks, improved sustainability, and higher-quality procurement outputs. It further concluded that Supplier Relationship Management had the strongest contribution, while Risk Management had the weakest but significant relationship and therefore required greater attention. It was recommended that hospitals implement the SMART Procurement Program: Sustainable Management and Risk-Responsive Transactions to improve ethical procurement, contingency planning, employee mentoring, quality monitoring, and supplier partnership. Hospitals were also encouraged to sustain strong supplier collaboration, social responsibility, risk identification, and quality-oriented procurement practices.

supplier relationship management, risk management, sustainable procurement, organizational efficiency, Negros Occidental, Philippines

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