The Impact between Work Motivation (Intrinsic and Extrinsic) and Job Performance among Employees in Selangor

Authors

Thilaagheswary a/p Thangadurai

Department of Social Science, Faculty of Education and Social Sciences, Universiti Selangor (Malaysia)

Nurul Nabihah Mohd Radzi

Department of Social Science, Faculty of Education and Social Sciences, Universiti Selangor (Malaysia)

Siti Nur Fadilah Kassim

Department of Social Science, Faculty of Education and Social Sciences, Universiti Selangor (Malaysia)

Thillairaj a/l Kalipan

Department of Social Science, Faculty of Education and Social Sciences, Universiti Selangor (Malaysia)

Nur Muneerah Kasim

Department of Social Science, Faculty of Education and Social Sciences, Universiti Selangor (Malaysia)

Rashidin Idris

Department of Social Science, Faculty of Education and Social Sciences, Universiti Selangor (Malaysia)

Afiq Azri Mohd Ghani

Department of Social Science, Faculty of Education and Social Sciences, Universiti Selangor (Malaysia)

Angela Chan Nguk Fong

Department of Social Science, Faculty of Education and Social Sciences, Universiti Selangor (Malaysia)

Article Information

DOI: 10.47772/IJRISS.2026.10200584

Subject Category: Social science

Volume/Issue: 10/2 | Page No: 8235-8242

Publication Timeline

Submitted: 2026-03-01

Accepted: 2026-03-06

Published: 2026-03-21

Abstract

This study aims to examine the relationship between work motivation (intrinsic and extrinsic) and job performance among employees in Selangor. The research is motivated by understanding how motivation influences performance in a diverse and dynamic workforce. Using a quantitative approach, data were collected from 153 employees through structured questionnaires, employing the Motivation at Work Scale (MAWS) and the Individual Work Performance Questionnaire (IWPQ). The analysis was conducted using SPSS, to identify the relationship between motivational factors and job performance. The findings indicate a significant positive correlation (r=.464, p<.05) between motivational and job performance. High mean scores in both MAWS and IWPQ suggest that most employees were both highly motivated and performing well. This implies that motivation plays a key role in enhancing employee productivity and engagement. The implications of this study are significant for organisational leaders, HR practitioners, and policymakers, especially in tailoring motivation strategies. It recommends organisations to develop motivation strategies that address both internal satisfaction and external rewards.

Keywords

Motivation level, extrinsic, intrinsic, job performance

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