Transforming Library Services Through Automation and Digital Technologies: A Systematic Literature Review of Integrated Library Systems, Digital Libraries, Library Management, and Technology Adoption

Libraries around the world are changing rapidly as new technologies, digital tools, and user needs evolve. Automation systems, integrated library systems, digital libraries, and other technologies are changing how libraries are managed. While many studies have looked at automation, digital transformation, and technology use across various types of libraries, the research is scattered across different settings and tools. This systematic review gathers recent studies on how technology affects library management. The review followed PRISMA 2020 guidelines and used a PICOC-based search strategy. Studies published from 2020 to 2026 were found through a systematic database search. The selection and evaluation of studies were guided by specific inclusion and exclusion criteria. After screening and quality checks, fourteen studies were included, covering academic, public, special, digital, and research libraries. The results show that using technology improves efficiency, resource management, access, and service delivery. Integrated Library Systems support cataloging, circulation, and resource management, while digital libraries and cloud platforms make information easier to access and support remote services. Technology also helps libraries evolve by reshaping librarian roles and fostering innovation. New technologies such as artificial intelligence and cloud computing are increasingly impacting libraries, and virtual reality is helping transform modern library spaces. However, challenges remain, including limited infrastructure, a lack of skills, funding issues, and organizational readiness for change. This review shows that automation, digital libraries, and technology are the main drivers of change in library management. The findings provide evidence to guide technology use and organizational change and support the implementation of technology frameworks in today’s libraries

Library automation; Integrated Library Systems (ILS); Digital libraries; Technology adoption; Library management

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