The Influence of Emotional Intelligence on Leadership Effectiveness and Team Performance in High-Stress Corporate Environments in Lagos State, Nigeria
Authors
Department of Business Education, Faculty of Vocational and Technical Education University of Nigeria, Nsukka, Enugu State (Nigeria)
Research Department, Central Bank of Nigeria Marina, Lagos State (Nigeria)
Article Information
DOI: 10.51244/IJRSI.2025.12110105
Subject Category: Management
Volume/Issue: 12/11 | Page No: 1179-1192
Publication Timeline
Submitted: 2025-12-01
Accepted: 2025-12-07
Published: 2025-12-13
Abstract
In high-stress corporate environments in Lagos State, Nigeria—characterized by economic volatility, infrastructural deficits, tight deadlines, and competitive pressures—emotional intelligence (EI) emerges as a pivotal driver of leadership effectiveness and team performance. This cross-sectional quantitative study surveyed 354 professionals from banking, manufacturing, IT, and finance sectors using validated scales: WPQei for EI, MLQ-5X for leadership effectiveness, TWQ for team performance, and PSS-10 for perceived stress. Results from hierarchical regression and structural equation modeling revealed EI as a strong predictor of leadership effectiveness (β = .66, p < .001, R² = .540) and team performance (β = .30 direct, p < .001), with leadership effectiveness partially mediating the EI-team performance link (indirect β = .39, p < .001). Perceived stress negatively correlated with outcomes (r = −.25 to −.31) but did not moderate EI effects, indicating EI's robust benefits across stress levels. These findings extend EI theory to Nigeria's VUCA context, emphasizing self-awareness, empathy, and social skills in fostering resilience, trust, and productivity. Practically, organizations should integrate EI training to mitigate burnout and enhance outcomes. Limitations include cross-sectional design; future longitudinal research is recommended.
Keywords
Emotional Intelligence, Leadership Effectiveness, Team Performance, High-Stress Environments, Lagos, Nigeria
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References
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