Does Digital Transformation Impact Staff Productivity? Evidence from Nigeria Manufacturing Sector

This study critically analyses the impact of digital transformation on staff productivity in Nigeria’s manufacturing sector. Technology Task Fit theory was used to support the investigation with particular focus on the mono method qualitative research that adhere to interpretivism philosophy, grounded theory strategy and inductive approach for thematic analysis. The findings revealed that Nigeria manufacturing firms have made progress in digitizing processes particularly through ERP system like SAP, robotics and automation technologies, with participants revealing the transformative benefits such as improvement in efficiency, quality, safety, and productivity of staff. The study also found that digital systems over the years has improved staff productivity and that depended on conditions such as availability of power supply and internet connectivity. This implied that strategic implementation of digital transformation, technological integration and adoption with competitive market positioning are required to ensure Nigerian manufacturing firms increase their performance and achieve sustainability. The study concludes that to improve performance, competitive advantage and sustainability, firms should adopt a strategic implementation of digital transformation through a phased and priority-based approach. The study recommends that government at all levels should support the sector through provision of constant power supply and reliable internet infrastructure while firms should ensure there is continuous training and upskilling of staff on digital technologies.

Digital transformation, staff productivity, manufacturing sector

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