Technology-Driven Empowerment: Unveiling the Digital Workplace Experience of Indonesian Remote Workers

Authors

Idrus Jamalulel

Department of Business Administration, College of Management, Chaoyang University of Technology, Taichung (Taiwan)

Anfitri Sihombing

Department of Business Administration, College of Management, Chaoyang University of Technology, Taichung (Taiwan)

Article Information

DOI: 10.51244/IJRSI.2026.1304000067

Subject Category: Human Resource Management

Volume/Issue: 13/4 | Page No: 668-673

Publication Timeline

Submitted: 2026-04-01

Accepted: 2026-04-07

Published: 2026-04-30

Abstract

The rise of digital technology has transformed remote work for Indonesian employees, offering flexibility and productivity while introducing challenges. This study uses narrative analysis through E-Interviews with 18 remote workers in major cities to explore how technology shapes work dynamics. Key themes include productivity, flexibility, work-life balance, and digital inequalities. While digital tools enhance efficiency, they also blur work-life boundaries and highlight connectivity challenges. The study concludes with recommendations for addressing digital burnout and unequal access, providing insights for companies and policymakers to improve the remote work experience in Indonesia.

Keywords

remote work; digital technology

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