Leveraging Blockchain and Data Analytics to Enhance Financial Inclusion in Nigeria: A Study of Blockchain-Based Information System
Stephen Onyekachi Obiya
Department Of Data Science National University of Science and Technology (MISIS), Moscow, Russia
DOI: https://doi.org/10.51244/IJRSI.2024.1110047
Received: 09 October 2024; Accepted: 15 October 2024; Published: 15 November 2024
This study explores how blockchain technology and data analytics can be leveraged to enhance financial inclusion in Nigeria, using a blockchain-based information system. Despite efforts by the Nigerian government and financial institutions to improve financial inclusion, significant barriers such as lack of trust, high transaction costs, and limited access to banking services persist. The objective of the study is to analyse the role blockchain and data analytics can play in addressing these barriers by offering secure, transparent, and efficient financial solutions to the unbanked population. The study is grounded in the Diffusion of Innovation Theory, which explains how new technologies like blockchain are adopted within a society. The study employs a mixed-methods approach, using both qualitative and quantitative data. Data was collected through surveys of financial service providers, interviews with blockchain experts, and secondary data from financial inclusion reports. The integration of blockchain for secure and transparent transactions, combined with data analytics to understand consumer behaviour and financial needs, forms the foundation of the study. Key findings indicate that blockchain-based information systems can reduce transaction costs, improve trust through transparency, and offer decentralised financial services to underserved communities. Data analytics provides deeper insights into consumer behaviour, enabling financial institutions to design targeted financial products for the unbanked population. The study concludes that blockchain and data analytics have the potential to transform financial inclusion in Nigeria. Recommendations include the formulation of supportive regulatory frameworks, partnerships between fintech and traditional banks, and initiatives to enhance digital literacy among the population to maximise the impact of these technologies on financial inclusion.
Keywords: Blockchain, Financial Inclusion, Data Analytics, Information Systems, Nigeria.
Financial inclusion, defined as the availability and accessibility of financial services to all individuals, regardless of income or location, is a critical issue in Nigeria. Despite various government initiatives, a significant portion of the Nigerian population remains financially excluded. According to the Global Findex Database (2021), about 45% of Nigerian adults are either unbanked or underbanked, relying on informal financial systems that lack the security and efficiency of formal institutions. This exclusion limits economic opportunities, perpetuates poverty, and restricts individuals from accessing savings, credit, and investment options.
The use of blockchain technology and data analytics offers new opportunities to tackle these challenges and enhance financial inclusion in Nigeria. Blockchain, a decentralized, secure, and transparent ledger system, has the potential to address key barriers such as lack of trust, high transaction costs, and limited access to banking infrastructure (Nakamoto, 2008). Data analytics, meanwhile, can provide insights into customer behaviour and financial needs, enabling financial institutions to tailor services for underserved populations. Together, these technologies offer innovative solutions for increasing financial accessibility, security, and personalization of services.
Nigeria’s efforts to improve financial inclusion began in earnest with the launch of the National Financial Inclusion Strategy (NFIS) in 2012. The goal was to reduce the financially excluded population from 46.3% in 2010 to 20% by 2020 (Central Bank of Nigeria, 2018). However, despite efforts by the government, including mobile banking initiatives and agent banking schemes, progress has been slower than anticipated. As of 2021, about 45% of Nigerian adults remained outside the formal financial system, with a significant gap between rural and urban populations (Demirguc-Kunt et al., 2021). High transaction costs, lack of trust in financial institutions, and inadequate infrastructure, especially in rural areas, continue to pose challenges to financial inclusion in the country.
Blockchain technology is transforming financial services by offering a decentralized system that ensures transparency, security, and immutability of transactions. Unlike traditional financial systems that rely on intermediaries, blockchain operates on a peer-to-peer network, which reduces the need for costly middlemen and minimizes transaction fees. This makes it an attractive option for underserved populations, who are often burdened by high banking fees (Tapscott & Tapscott, 2016). Additionally, blockchain’s transparent nature enhances trust, as all transactions are recorded on a public ledger, making it difficult for fraudulent activities to occur.
Data analytics further complements blockchain by enabling financial institutions to gain insights into customer behaviour, preferences, and financial needs. By analysing large datasets, financial service providers can develop personalized financial products, identify potential customers, and design strategies to reach unbanked populations. For instance, through predictive modelling, banks can better understand the risks and preferences of underserved individuals, allowing for more inclusive lending and savings programs (Manyika et al., 2011). In a country like Nigeria, where over 200 million people have varying financial needs, data analytics can drive innovation and inclusivity in the financial sector.
Achieving financial inclusion in Nigeria has therefore been challenging due to various factors, including a lack of trust in financial institutions, high transaction costs, and limited access to banking services, especially in rural areas. Existing efforts have not adequately addressed these issues, and traditional banking systems often fall short in serving the unbanked population. The need for innovative, secure, and cost-effective solutions is urgent, particularly in the face of increasing digitalisation and the growing demand for financial services. The main objective of this study is to examine how blockchain and data analytics can be leveraged to enhance financial inclusion in Nigeria through the use of blockchain-based information systems.
Research Gap
While the Nigerian government and financial institutions have made strides in promoting financial inclusion, significant gaps remain in the literature on the role of emerging technologies. Many studies have independently explored the impact of blockchain technology or data analytics on the financial sector. However, there is a lack of research that investigates the combined use of these technologies, particularly in the context of enhancing financial inclusion in Nigeria. Moreover, previous research has not sufficiently addressed how these technologies can overcome challenges such as lack of trust, high transaction costs, and the limitations of traditional banking infrastructure, especially in rural areas.
This study fills the gap by examining how a blockchain-based information system, enhanced by data analytics, can provide innovative, secure, and cost-effective financial solutions for the unbanked and underbanked population in Nigeria. By focusing on this intersection of technologies, this research aims to contribute to the literature by providing insights into how financial institutions can leverage blockchain and data analytics to achieve deeper financial inclusion.
Overview of Financial Inclusion
Financial inclusion refers to the process of ensuring that individuals and businesses have access to useful and affordable financial products and services that meet their needs—transactions, payments, savings, credit, and insurance—delivered responsibly and sustainably (Demirgüç-Kunt et al., 2018). It is a critical factor in the economic development of any country, particularly in developing economies. By providing marginalized and unbanked populations with access to financial services, financial inclusion fosters economic growth, reduces poverty, and narrows income inequality (World Bank, 2020).
In developing economies like Nigeria, financial inclusion is of paramount importance. Nigeria’s financial inclusion strategy focuses on improving access to financial services for its large unbanked population, which includes rural communities, women, and small businesses (Enhancing Financial Innovation and Access [EFInA], 2020). Despite efforts to promote inclusion, the country still faces significant challenges in bringing financial services to marginalized communities due to infrastructure limitations, trust deficits in formal financial institutions, and high transaction costs associated with traditional banking (Central Bank of Nigeria [CBN], 2021).
Blockchain technology has revolutionized financial services by providing decentralized, immutable, and transparent systems that reduce reliance on traditional intermediaries. A blockchain is essentially a distributed ledger technology (DLT) where data is stored in blocks, which are linked together in a chain. Each block contains a record of multiple transactions, and once a block is added to the chain, it is immutable, meaning it cannot be altered (Nakamoto, 2008). Blockchain’s core principles—decentralisation, immutability, and transparency—make it an ideal solution for enhancing financial inclusion.
Applications of blockchain in financial services include cross-border payments, digital identity verification, smart contracts, and peer-to-peer (P2P) lending. These applications allow users to bypass traditional banking infrastructure, enabling low-cost, secure, and instantaneous transactions. This is particularly useful in developing countries where banking infrastructure may be limited (Tapscott & Tapscott, 2016). Blockchain technology also provides transparency, which is crucial in building trust in financial systems.
Data analytics plays a crucial role in enhancing financial decision-making and providing insights into consumer behaviour, risk management, and financial forecasting. Predictive analytics, for instance, can identify trends and behaviours that help in creating financial products tailored to the needs of underserved populations (Provost & Fawcett, 2013). By using big data analytics, financial institutions can design more accessible credit scoring models, develop personalized financial services, and detect fraudulent activities more efficiently.
One case study that highlights the importance of data analytics in financial inclusion is the use of mobile money platforms in East Africa. By analysing transaction data, financial institutions have been able to offer micro-loans and savings accounts to individuals with no formal credit history, thus promoting financial inclusion (Mothobi & Grzybowski, 2017). In Nigeria, similar efforts are being made to leverage data analytics to improve access to financial services, particularly in rural and underserved areas (EFInA, 2020).
Case Studies of Financial Analytics Improving Inclusion
M-Pesa in Kenya: M-Pesa, a mobile-based money transfer service, has successfully leveraged data analytics to reach underserved populations in Kenya. By analysing transaction data, M-Pesa has provided credit scoring mechanisms to unbanked users, increasing access to microloans (Jack & Suri, 2011).
Fair Money in Nigeria: Fair Money is a digital lending platform that uses data analytics to evaluate credit risk for individuals without a formal credit history. By analysing mobile phone data, social media activity, and transaction history, FairMoney extends microloans to the underbanked in Nigeria (Olawale et al., 2021).
Several studies have explored the intersection of blockchain technology and data analytics in enhancing financial inclusion. For instance, Zubairi et al. (2021) examined the use of blockchain to enable decentralized microfinance services in Nigeria. Their study found that blockchain-based financial services reduced transaction costs and increased transparency, thus fostering trust among unbanked populations.
Another study by Abdulkadir et al. (2019) highlighted the role of data analytics in expanding financial access through mobile banking platforms. The authors demonstrated that predictive analytics could help financial institutions assess the creditworthiness of unbanked individuals, facilitating access to credit for those who lack formal financial records.
In a comprehensive review, Alabi and Onyejekwe (2020) evaluated the potential of integrating blockchain and data analytics to improve financial inclusion in sub-Saharan Africa. They concluded that these technologies have the potential to revolutionize the financial landscape by providing more inclusive and efficient financial services.
These studies demonstrate that leveraging blockchain technology and data analytics can significantly enhance financial inclusion in Nigeria by improving accessibility, reducing costs, and offering personalized financial solutions.
Diffusion of Innovation Theory
The Diffusion of Innovation (DOI) Theory was proposed by Everett M. Rogers in 1962 in his book “Diffusion of Innovations.” Rogers was a communication theorist and sociologist who sought to understand how new ideas and technologies spread within societies. The theory was developed to explain how, why, and at what rate new ideas and technologies are adopted by different individuals and groups within a population. Rogers recognized that innovation adoption is not uniform; rather, it follows a predictable pattern influenced by various factors such as social systems, communication channels, and the characteristics of the innovation itself.
Basic Assumptions of Diffusion of Innovation Theory
Innovation Characteristics: The likelihood of adoption depends on five key characteristics of the innovation:
Relative advantage (is it perceived to be better than existing solutions?)
Compatibility (does it align with the users’ needs, values, and experiences?)
Complexity (is it difficult to understand and use?)
Trialability (can it be tested or experimented with before full adoption?)
Observability (are the benefits of the innovation visible to others?)
Adopter Categories: Rogers categorized individuals into five groups based on their readiness to adopt innovations:
Innovators (2.5%): Risk-takers who are quick to try new technologies.
Early Adopters (13.5%): Influential people who drive trends and are respected for their opinions.
Early Majority (34%): Pragmatic adopters who accept innovation once it’s been proven.
Late Majority (34%): Skeptical individuals who adopt after the majority have tried it.
Laggards (16%): Those who resist change and adopt only when absolutely necessary.
Communication Channels: The spread of an innovation depends on how information about the technology is communicated through various channels (e.g., mass media, word of mouth, and interpersonal communication).
Social System: Adoption occurs within a social context where norms, leadership, and the structure of the social system play crucial roles in either facilitating or hindering innovation.
Relevance of the Theory to the Study
Applying the DOI theory to your study on blockchain and financial inclusion helps explain the patterns and challenges of adoption among different stakeholders (government, financial institutions, unbanked populations) in Nigeria.
The theory also helps in identifying who the innovators and early adopters of blockchain-based financial systems in Nigeria would be (e.g., tech startups, forward-thinking financial institutions), as well as the late majority and laggards who may need incentives or policy interventions to encourage adoption.
Criticisms of the Diffusion of Innovation Theory
By applying the Diffusion of Innovation Theory to your study, you can effectively analyse how blockchain-based information systems can spread among key stakeholders in Nigeria, helping to achieve broader financial inclusion. Understanding the dynamics of adoption—through innovation characteristics, communication channels, and social systems—will provide deeper insights into the practical and policy implications for leveraging blockchain technology to serve Nigeria’s underserved populations.
This study employs a mixed-method approach, integrating both quantitative and qualitative analysis to assess how blockchain technology and data analytics can enhance financial inclusion in Nigeria. This approach allows for a robust understanding of both the statistical trends and contextual factors influencing financial inclusion.
Secondary data was gathered from multiple sources, including financial institutions, government reports, and industry publications. The datasets included:
Financial Inclusion Statistics: Data on the percentage of Nigeria’s population that is unbanked or underbanked, sourced from the Central Bank of Nigeria (CBN), Global Findex Database (World Bank), and the International Monetary Fund (IMF).
Blockchain Adoption Rates: Collected from reports published by the Nigerian Blockchain Alliance, Stakeholders in Blockchain Technology Association of Nigeria (SiBAN) and the Financial Services Innovators (FSI), this data included the penetration of blockchain technology in Nigeria’s financial sector and across rural and urban regions.
Use Cases of Data Analytics in Financial Services: Reports from financial institutions such as commercial banks provided real-world examples of how data analytics has been used to develop financial products tailored to the needs of underserved populations.
Blockchain-Based Financial Inclusion in Nigeria
Financial inclusion in Nigeria remains a significant challenge despite various efforts to address it. As of recent reports, approximately 36% of Nigerian adults are financially excluded, meaning they lack access to formal financial services such as banking, credit, and insurance (Central Bank of Nigeria, 2023). This high rate of financial exclusion is exacerbated by several factors, such as:
However, there are opportunities for improving financial inclusion, particularly through technological innovations such as mobile banking, fintech solutions, and blockchain technology. These innovations have the potential to overcome many of the traditional barriers to financial access.
Policies Aimed at Promoting Financial Inclusion in Nigeria
The Nigerian government and the Central Bank of Nigeria (CBN) have implemented various policies to promote financial inclusion. Some of these policies are:
Implementation of Blockchain-Based Information Systems
Several blockchain initiatives and startups have emerged in Nigeria, aiming to leverage blockchain technology to enhance financial inclusion. Examples of these are:
Role of Data Analytics in Nigerian Financial Services
Data analytics plays a crucial role in enhancing financial inclusion by enabling financial institutions to design and deliver tailored financial products and services. Key applications include:
Analysis of Success Factors and Challenges
The success of blockchain-based financial inclusion initiatives in Nigeria can be attributed to several factors, such as:
Despite the successes, several challenges as follows remain:
Table 1: Showing Changes in Financial Inclusion Rates in Nigeria with Blockchain Integration
Year | Financial Inclusion Rate (%) |
2018 | 40% |
2019 | 45% |
2020 | 50% |
2021 | 55% |
2022 | 60 % |
2023 | 70% |
Source: Field Survey, 2024
In the table above, the gradual increase in financial inclusion rates with the integration of blockchain technology highlights its positive impact. The data indicates that as blockchain-based systems become more prevalent, financial inclusion rates improve, reflecting the technology’s effectiveness in bridging gaps in access to financial services.
The study of blockchain-based financial inclusion initiatives in Nigeria highlights these several key findings:
Theoretical Implications
The findings of this study expand the application of DOI theory in the context of financial technologies in developing countries. While Rogers’ theory has traditionally been applied to physical innovations, this study demonstrates its applicability to digital financial innovations like blockchain and data analytics. The study shows that the diffusion of these technologies in Nigeria follows a similar pattern to that described by DOI theory, with early adopters driving initial diffusion through their realization of the relative advantage and observability of these technologies. However, the complexity of blockchain technology, especially in rural and unbanked populations, suggests that increased efforts are needed to enhance trialability and complexity reduction—two critical aspects that could accelerate adoption. Furthermore, this study highlights the role of compatibility in the adoption process, particularly with respect to the cultural and socio-economic needs of Nigeria’s diverse population.
The exploration of blockchain technology and data analytics in enhancing financial inclusion in Nigeria reveals several key findings. Firstly, blockchain’s decentralised, immutable, and transparent nature offers significant advantages over traditional financial systems, particularly in addressing the challenges of financial exclusion. By providing secure and accessible financial services, blockchain can help overcome barriers such as high transaction costs and lack of trust in financial institutions. Data analytics, on the other hand, enhances financial decision-making by offering insights into customer behaviour, predicting financial needs, and improving the design of financial products tailored to underserved populations.
The case study of blockchain initiatives and data analytics applications in Nigeria highlights the transformative potential of these technologies in expanding financial access. Despite existing challenges, such as infrastructure deficits and regulatory hurdles, the integration of blockchain and data analytics holds promise for creating more inclusive and equitable financial systems. The ability to leverage blockchain for secure transactions and data analytics for targeted financial services can address the gaps in financial inclusion and drive progress towards broader economic participation.
overall, leveraging blockchain and data analytics represents a significant opportunity for Nigeria to enhance financial inclusion. By addressing both technological and regulatory challenges, the country can harness these innovations to improve financial access for its population, fostering economic growth and stability. The insights from this study underscore the potential for these technologies to create a more inclusive financial landscape and provide a roadmap for policymakers and stakeholders to support and implement effective solutions.
To effectively leverage blockchain and data analytics for enhancing financial inclusion, this study recommends the following strategies: