Understanding University Students’ Motivation for Using ChatGPT in Learning: A McClelland Theory Perspective

Authors

Lee Chai Chuen

Akademi Pengajian Bahasa, Universiti Teknologi MARA, Cawangan Kedah, Malaysia (Malaysia)

Teo Ai Min

Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam, Malaysia (Malaysia)

Lee Sek Yui

Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam, Malaysia (Malaysia)

Wan Mohamad Iskandar bin Haji Harun

Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam, Malaysia (Malaysia)

Li Rui

Faculty of Chinese Studies, Universiti Tunku Abdul Rahman, Malaysia (Malaysia)

Noor Hanim Rahmat

Akademi Pengajian Bahasa, Universiti Teknologi MARA, Shah Alam, Malaysia (Malaysia)

Article Information

DOI: 10.47772/IJRISS.2026.100600892

Subject Category: Education

Volume/Issue: 10/6 | Page No: 12666-12684

Publication Timeline

Submitted: 2026-06-22

Accepted: 2026-06-27

Published: 2026-07-08

Abstract

The increasing integration of artificial intelligence (AI) tools in higher education has transformed students’ learning experiences and academic practices. Among these tools, ChatGPT has gained considerable attention for its ability to support academic tasks, enhance learning efficiency, and facilitate student engagement. Guided by McClelland’s Theory of Needs, this study examines university students’ motivation for using ChatGPT in learning, with particular emphasis on the need for achievement, need for power, and need for affiliation. A quantitative research design was employed using a survey questionnaire administered to 123 university students enrolled in Mandarin language courses at a university branch campus. The instrument consisted of six sections measuring critical thinking, learner agency, academic performance, ChatGPT usage, student engagement, and motivational needs. Data were analyzed using descriptive statistics, independent samples t-tests, and Pearson correlation analysis. The findings indicate that students perceive ChatGPT as a useful learning tool that supports assignment completion, enhances learning efficiency, and contributes positively to academic performance. The results further revealed no significant differences in motivational needs based on gender or academic clusters. However, significant positive relationships were identified among the three motivational needs proposed by McClelland’s theory. The study also highlights that despite the increasing role of AI-assisted learning tools, instructor support and human interaction remain important in sustaining student engagement and meaningful learning experiences. The findings suggest that educators should integrate ChatGPT into educational practices in a balanced and pedagogically guided manner to support students’ motivation and learning outcomes in the digital learning environment.

Keywords

ChatGPT, student motivation, McClelland’s Theory of Needs, AI-assisted learning, higher education

Downloads

References

1. Ahmad, N., Alias, F. A., Hamat, M., & Mohamed, S. A. (2024). Reliability analysis: Application of Cronbach’s alpha in research instruments. SIG: e-Learning@CS, 114–119. https://appspenang.uitm.edu.my/sigcs/ [Google Scholar] [Crossref]

2. Chiu, T. K. F. (2024). Student engagement and generative AI: The role of self-regulated learning and social presence. British Journal of Educational Technology, 55(1), 123–145. https://doi.org/10.1111/bjet.13401 [Google Scholar] [Crossref]

3. Dewaele, J. M., & Al-Saraj, T. M. (2025). Foreign language enjoyment and anxiety: The role of teacher support in the Malaysian context. Language Teaching Research, 29(1), 15–34. https://doi.org/10.1177/13621688231201245 [Google Scholar] [Crossref]

4. Fowler, S. K. (2018). The motivation to learn online questionnaire (Doctoral dissertation, University of Georgia). https://getd.libs.uga.edu/pdfs/fowler_kevin_s_201805_phd.pdf [Google Scholar] [Crossref]

5. He, L. (2024). The application of SPSS correlation analysis in the study of precision teaching of English in universities. Applied Mathematics and Nonlinear Science, 9(1), 1–13. https://doi.org/10.2478/amns-2024-1371 [Google Scholar] [Crossref]

6. Herzberg, F., Mausner, B., & Snyderman, B. (1959). The motivation to work. Wiley. [Google Scholar] [Crossref]

7. Martin, F., & Bolliger, D. U. (2020). Engagement matters: Student perceptions on the importance of engagement strategies in the online learning environment. Online Learning Journal, 24(1), 205–222. https://doi.org/10.24059/olj.v24i1.1984 [Google Scholar] [Crossref]

8. Martin, F., Sun, T., & Westine, C. D. (2020). A systematic review of research on online teaching and learning. Computers & Education, 159, 104009. https://doi.org/10.1016/j.compedu.2020.104009 [Google Scholar] [Crossref]

9. Maslow, A. (1943). A theory of human motivation. Psychological Review, 50(4), 370–396. [Google Scholar] [Crossref]

10. McClelland, D. (1961). The achieving society. Van Nostrand. [Google Scholar] [Crossref]

11. McClelland, D. C. (1965). Toward a theory of motive acquisition. American Psychologist, 20(5), 321–333. https://doi.org/10.1037/h0022225 [Google Scholar] [Crossref]

12. McClelland, D., & Burnham, D. H. (1976). Power is the great motivator. Harvard Business Review, 54(2), 100–110. [Google Scholar] [Crossref]

13. McClelland, D. (1987). Human motivation. Cambridge University Press. [Google Scholar] [Crossref]

14. OECD. (2021). Digital education outlook 2021: Pushing the frontiers with artificial intelligence, blockchain and robots. OECD Publishing. [Google Scholar] [Crossref]

15. OpenAI. (2023). ChatGPT. https://chat.openai.com/ [Google Scholar] [Crossref]

16. Rahmat, N. H. (2025). The influence of value components in online learning. International Journal of Academic Research in Business & Social Sciences, 15(7), 1060–1077. http://dx.doi.org/10.46886/IJAREG/v15-i7/17336 [Google Scholar] [Crossref]

17. Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78. [Google Scholar] [Crossref]

18. Ryan, R. M., & Deci, E. L. (2020). Intrinsic and extrinsic motivation from a self-determination theory perspective: Definitions, theory, practices, and future directions. Contemporary Educational Psychology, 61, 101860. https://doi.org/10.1016/j.cedpsych.2020.101860 [Google Scholar] [Crossref]

19. Shao, K., & Pekrun, R. (2024). Language achievement and emotions: A meta-analysis of the roles of anxiety and enjoyment. Educational Psychology Review, 36(1), 1–28. https://doi.org/10.1007/s10648-023-09836-w [Google Scholar] [Crossref]

20. UNESCO. (2023). Guidance for generative AI in education and research. UNESCO Publishing. [Google Scholar] [Crossref]

21. Vetter, T. R. (2017). Descriptive statistics: Reporting the answers to the 5 basic questions of who, what, why, when, where, and a sixth, so what? Anesthesia & Analgesia, 125(5), 1797–1802. https://doi.org/10.1213/ane.0000000000002471 [Google Scholar] [Crossref]

22. Youssef, E., Medhat, M., Abdellatif, S., & Al Malek, M. (2024). Examining the effect of ChatGPT usage on students’ academic learning and achievement: A survey-based study in Ajman, UAE. Computers and Education: Artificial Intelligence, 7, 100316. https://doi.org/10.1016/j.caeai.2024.100316 [Google Scholar] [Crossref]

23. Zhai, X., Chu, X., Chai, C. S., Jong, M. S. Y., Istenic, A., Spector, M., Liu, J.-B., Yuan, J., & Li, Y. (2024). Does ChatGPT enhance student learning? A systematic review. Computers & Education, 105224. https://doi.org/10.1016/j.compedu.2024.105224 [Google Scholar] [Crossref]

24. Ziegenfuss, J. Y., Casey, A. E., Jennifer, M. D., Meghan, M. J., Thomas, E. K., & Marna, C. (2021). Impact of demographic survey questions on response rate and measurement: A randomized experiment. Survey Practice, 14(1). https://doi.org/10.29115/SP-2021-0010 [Google Scholar] [Crossref]

Metrics

Views & Downloads

Similar Articles