Motivated by AI? Exploring Students’ Perceptions of ChatGPT and Online Learning Motivation in Higher Education

Authors

Mazlan Che Soh

Faculty of Administrative Science & Policy Studies, Universiti Teknologi MARA (Malaysia)

Nasyrah Ahmad

Faculty of Administrative Science & Policy Studies, Universiti Teknologi MARA (Malaysia)

Siti Hajjar Mohd Amin

Faculty of Administrative Science & Policy Studies, Universiti Teknologi MARA (Malaysia)

Norazlin Abd Aziz

Faculty of Administrative Science & Policy Studies, Universiti Teknologi MARA (Malaysia)

Article Information

DOI: 10.47772/IJRISS.2026.1026EDU0616

Subject Category: Education

Volume/Issue: 10/26 | Page No: 8332-8344

Publication Timeline

Submitted: 2026-09-16

Accepted: 2026-09-21

Published: 2026-10-06

Abstract

The growing use of ChatGPT in higher education offers new opportunities to support online learning, yet its relationship with learners’ motivation remains underexplored. This study examined the relationship between ChatGPT usage and online motivation across three dimensions: expectancy, value, and social support. A quantitative survey was conducted among 199 diploma and bachelor’s degree students from three faculties using a five-point Likert-scale questionnaire. The instrument demonstrated excellent reliability (Cronbach’s alpha = .965). Findings showed generally positive perceptions of ChatGPT usage and online motivation. Correlation analysis revealed significant positive relationships between ChatGPT usage and expectancy (r = .465, p < .001), value (r = .512, p < .001), and social support (r = .474, p < .001), with value showing the strongest relationship. The findings suggest that ChatGPT usage is positively associated with learners’ online motivation and highlight the importance of purposeful and responsible AI integration that maintains learner agency, task relevance, critical evaluation, and human interaction in higher education.

Keywords

perceptions of ChatGPT use; online motivation; expectancy; value; social support; higher education

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