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The Impact of Knowledge Management, Informational Technology, and HRM on Employee Performance: Evidence from Banking Sector

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International Journal of Research and Innovation in Social Science (IJRISS) | Volume II, Issue VI, June 2018 | ISSN 2454-6186

The Impact of Knowledge Management, Informational Technology, and HRM on Employee Performance: Evidence from Banking Sector

Dr. Muhammad Imran Hanif1, Yousaf Rao2, Muhammad Shahzad Hanif3, Muhammad Kashif Nawaz4

IJRISS Call for paper

1, 4Institute of Banking and Finance, Bahauddin Zakariya University, Multan, Pakistan,
2MS Scholar, Institute of Banking and Finance, Bahauddin Zakariya University, Multan, Pakistan
3PhD Scholar, School of Business and Economics, University of Electronic Science and Technology of China

Abstract: Banking sector of Pakistan witnessing high growth since ever. Due to increase in the branch network the competition has increased. Now having competitive workforce is vital for the success. This topic is very important in all types of organizations specially in developing organizations. Many researchers have already research on this topic. After review the past researches of different researchers (that further explain with their names) and also get the current information about this topic we able to write a research about “The impact of K.M on HR practice. The sample that we include consists of banks (government & private) with the 80 employees. The result shows that there is strong positive effect on employee’s performance of knowledge management in HRM.

Keywords: Knowledge management, Employees performance, Information technology, HR practice

I. INTRODUCTION

In this time of fast moving technological changes, knowledge management of HRM there are many banking sector that continuously struggle for the competitive advantage. Now, knowledge becoming the important factor of production (Gourlay, 2001).This means that we lost the organization’s knowledge if the employees decide to go from organization.

Knowledge management is a method through this organizational performance will be enhanced. It helps to achieve objects by creating, organizing sorting and utilizing the knowledge workflow strategy and cultural values are also depends on knowledge management. (How organizational environment and culture affect knowledge management) Kiessling, T.S etal. (2009).

Through literature review it is obvious that K.M have a lot of successful factors. In this research we find those factors that are interlink with information technology and play an important role in business performance. It display that there is an encouraging correlation in banking functioning of knowledge management practice.