Bridging the Gap: Digital Communication Competencies as Social Capital for Accounting Graduates
Authors
Faculty of Accountancy, Universiti Teknologi MARA, Cawangan Selangor, Kampus Puncak Alam, Selangor (Selangor)
Faculty of Accountancy, Universiti Teknologi MARA, Cawangan Selangor, Kampus Puncak Alam, Selangor (Selangor)
Marketing Department, Kolej Profesional MARA Seri Iskandar, Perak (Selangor)
Article Information
DOI: 10.47772/IJRISS.2026.102100127
Subject Category: Education
Volume/Issue: 10/21 | Page No: 1539-1546
Publication Timeline
Submitted: 2026-09-02
Accepted: 2026-09-07
Published: 2026-10-01
Abstract
The Fourth Industrial Revolution (4IR) has fundamentally transformed the accounting profession, automating transactional compliance and shifting the role of accountants to strategic, data-driven business advisors. Traditional accounting education has relied on Human Capital Theory (HCT) to emphasise individual technical proficiencies. However, this perspective overlooks the relational and network-based resources that graduates must activate to translate their expertise into employability outcomes. Hence, this study addresses this gap by proposing that digital communication competencies function as a critical form of social capital or enabling resources that promote access to relational networks in a virtual professional environment. Drawing on Social Capital Theory (SCT), we outline the theoretical mechanisms by which digital communication skills enhance the three interrelated dimensions of social capital, namely structural, relational, and cognitive. We present a conceptual framework with three testable propositions to guide future empirical research, arguing that the current accountant’s employability and career development depend not solely on human capital, but on how effectively they mobilise their expertise through digitally mediated social relationships.
Keywords
Accounting Employability, Digital Communication, Social Capital Theory, 4IR
Downloads
References
1. Alshurafat, H., Al Shbail, M. O., Masadeh, W. M., Dahmash, F., & Al-Msiedeen, J. M. (2021). Factors affecting online accounting education during the COVID-19 pandemic: an integrated perspective of social capital theory, the theory of reasoned action and the technology acceptance model. Education and Information Technologies, (6), 6995–7013. https://doi.org/10.1007/s10639-021-10550-y [Google Scholar] [Crossref]
2. Busulwa, R., Waheduzzaman, W., Pathiranage, N., & Yii, K. J. (2026). Digital transformation and the accounting education design dilemma: balancing today’s vs. tomorrow’s digital competency requirements. Frontiers in Education, 11. https://doi.org/10.3389/feduc.2026.1807021 [Google Scholar] [Crossref]
3. Gentry, A. N., Martin, J. P., & Douglas, K. A. (2025). Social capital assessments in higher education: a systematic literature review. Frontiers in Education. https://doi.org/10.3389/feduc.2024.1498422 [Google Scholar] [Crossref]
4. Gold, N. O., Ade-Ibijola, A., & Oyelere, S. S. (2026). Cultivating sustainability-minded accountants using an artificial intelligence (AI) powered personalized learning tool for enhancing accounting education. Discover Sustainability, 7(1). https://doi.org/10.1007/s43621-026-03083-2 [Google Scholar] [Crossref]
5. Gulko, N., Middelberg, S. L., Warren, L., & Gordon, E. A. (2026). Collaborative online international learning: Sustainability mindset in accounting education. Journal of Accounting Education, 73. https://doi.org/10.1016/j.jaccedu.2026.101005 [Google Scholar] [Crossref]
6. Guo, X. (2026). Accounting students’ perceptions of learning Python: A technology acceptance model study using natural language processing. Journal of Accounting Education, 73. https://doi.org/10.1016/j.jaccedu.2026.101004 [Google Scholar] [Crossref]
7. Jaffar, R., Mohd Zain, F. A., Mustafa, N. H., & Jusop, M. (2025). Simulation-based learning in accounting education: bridging the theory-practice gap for SDG-aligned professional readiness. International Journal of Sustainability in Higher Education, 1–20. https://doi.org/10.1108/IJSHE-08-2025-0880 [Google Scholar] [Crossref]
8. Mhlongo, F. (2020). Pervasive skills and accounting graduates’ employment prospects: Are South African employers calling for pervasive skills when recruiting? Journal of Education, (80). https://doi.org/10.17159/2520-9868/i80a03 [Google Scholar] [Crossref]
9. Mohd Zain, F. A., Muhamad, S. F., & Che Haron, H. I. (2026). Future-ready accountants for climate action and governance: embedding analytics and SDGs in higher education. Journal of International Education in Business, 19(2), 129–151. https://doi.org/10.1108/JIEB-08-2025-0111 [Google Scholar] [Crossref]
10. Mohd Zain, F. A., Wan Abdullah, W. A., Jaffar, R., & Shaharuddin, S. (2026). Integrating data analytics into accounting curricula: a pathway to SDG achievement in Malaysian higher education. International Journal of Sustainability in Higher Education, 3. https://doi.org/10.1108/IJSHE-08-2025-0875 [Google Scholar] [Crossref]
11. Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242–266. https://doi.org/https://doi.org/10.5465/amr.1998.533225 [Google Scholar] [Crossref]
12. Nie, Y., & Mastor, N. H. (2024). Accounting employability: a systematic review of skills, challenges, and initiatives. Cogent Business and Management, 11(1). https://doi.org/10.1080/23311975.2024.2433161 [Google Scholar] [Crossref]
13. Sondakh, J. J., & Morasa, J. (2026). Competing in the era of globalization and digitalization: Implications for accounting education. Intangible Capital, 22(1), 152–172. https://doi.org/10.3926/ic.3228 [Google Scholar] [Crossref]
14. Steenkamp, N., Fisher, R., & Nesbit, T. (2024). Understanding accounting students’ intentions to use digital badges to showcase employability skills. Accounting Education, 33(6), 906–934. https://doi.org/10.1080/09639284.2023.2276200 [Google Scholar] [Crossref]
15. Suarta, I. M., Suwintana, I. K., Sudiadnyani, I. G. A. O., & Sintadevi, N. P. R. (2023). Employability and digital technology: what skills employers want from accounting workers? Accounting Education, (3). https://doi.org/10.1080/09639284.2023.2196665 [Google Scholar] [Crossref]
16. Tan, L. M., Laswad, F., & Chua, F. (2022). Bridging the employability skills gap: going beyond classroom walls. Pacific Accounting Review, 34(2), 225–248. https://doi.org/10.1108/PAR-04-2021-0050 [Google Scholar] [Crossref]
17. Tsai, W., & Ghoshal, S. (1998). Social capital and value creation: The role of intrafirm networks. Academy of Management Journal, 41(4), 464–476. https://doi.org/https://doi.org/10.2307/257085 [Google Scholar] [Crossref]
18. Tsiligiris, V., & Bowyer, D. (2021). Exploring the impact of 4IR on skills and personal qualities for future accountants: a proposed conceptual framework for university accounting education. Accounting Education, 30(6), 621–649. https://doi.org/10.1080/09639284.2021.1938616 [Google Scholar] [Crossref]
19. Tsounis, A., & Xanthopoulou, D. (2026). Social Capital Theory: A Review. TheoryHub Book. https://open.ncl.ac.uk [Google Scholar] [Crossref]
20. Wylie, J. (2026). Investigate!: Developing professional scepticism through gamification in a forensic accounting module. Journal of Accounting Education, 74. https://doi.org/10.1016/j.jaccedu.2026.101033 [Google Scholar] [Crossref]
21. Yassin, M. M., & Toumeh, A. A. (2024). Innovative approaches to accounting education: incorporating business intelligence tools. Cogent Business and Management, 11(1). https://doi.org/10.1080/23311975.2024.2414851 [Google Scholar] [Crossref]
22. Zotorvie, J. S. T., Rooyen, A. A. Van, & Shuttleworth, C. C. (2024). Recrafting the accounting curriculum to enhance employability of graduates: A Ghanaian case. International Journal of Education and Practice, 12(4), 1239–1251. https://doi.org/10.18488/61.v12i4.3907 [Google Scholar] [Crossref]
Metrics
Views & Downloads
Similar Articles
- Assessment of the Role of Artificial Intelligence in Repositioning TVET for Economic Development in Nigeria
- Teachers’ Use of Assure Model Instructional Design on Learners’ Problem Solving Efficacy in Secondary Schools in Bungoma County, Kenya
- “E-Booksan Ang Kaalaman”: Development, Validation, and Utilization of Electronic Book in Academic Performance of Grade 9 Students in Social Studies
- Analyzing EFL University Students’ Academic Speaking Skills Through Self-Recorded Video Presentation
- Major Findings of The Study on Total Quality Management in Teachers’ Education Institutions (TEIs) In Assam – An Evaluative Study