Harnessing Digital Transformation for Sustainable Operations: A Comprehensive Review of Strategies, Challenges, and Future Directions
- Mursyda Mahshar
- Rosliza Md Zani
- Fatihah Norazami
- Phitphisut Thitart
- 9567-9578
- Oct 30, 2025
- Management
Harnessing Digital Transformation for Sustainable Operations: A Comprehensive Review of Strategies, Challenges, and Future Directions
Mursyda Mahshar1*, Rosliza Md Zani2, Fatihah Norazami3, Phitphisut Thitart4
1,2,3 Faculty of Business and Management, Universiti Teknologi MARA Cawangan Kedah, 08400 Merbok, Kedah, Malaysia,
4College of Logistics and Supply Chain, Suan Sunandha Rajabhat University
*Corresponding Author
DOI: https://dx.doi.org/10.47772/IJRISS.2025.909000788
Received: 27 September 2025; Accepted: 05 October 2025; Published: 30 October 2025
ABSTRACT
Digital transformation is increasingly being recognized as a key enabler towards sustainable business practices in most sectors. However, despite its promise, many organizations are challenged with the adoption of digital technologies for sustainability goals, especially in very resource-intensive sectors such as agriculture, manufacturing, and retail. This study aims to explore the role of digital transformation towards enhancing sustainability in business processes, identifying key strategies, challenges, and emerging themes along the way. The research investigated digital technologies’ integration with sustainable operations using a comprehensive review of literature and considering previous research to critically analyze how salient themes have changed and what implications they have for sustainability.
The findings determine that digitalization has a key influence on making operations more efficient, green innovation, and green supply chain management more effective. Applying digital technologies, e.g., AI, IoT, and analytics, has been proved to accomplish resource optimization, reduce waste, and make industries carbon neutral. The study discovers emerging issues, such as the intersection of digital technologies and sustainable goals, and growing issues, such as the influence of digitalization on supply chains and green economic efficiency. The study also discovers an emerging issue in digital tool usage in retail supply chains, indicating growth towards enhancing sustainability in retail activities.
The implications of the study are that businesses must develop open digital transformation roadmaps, particularly for small and medium enterprises, to tackle challenges such as finance, resistance to change, and skills shortages. The research contributes to the theoretical model of digital transformation and sustainability by providing examples of how these may be combined. It also gives practical insight to businesses wishing to employ digital technologies in order to achieve sustainable business. Empirical studies would be needed in future to examine real cases and long-term implications of digital transformation on organizational sustainability.
Keywords: Digital Transformation, Sustainable Business Practices, Green Innovation, Supply Chain Management, Sustainability Goals
INTRODUCTION
Digital transformation (DT) is a critical enabler in reshaping business operations by sector so that organizations can enhance efficiency, foster innovation, and respond to new market needs. With businesses more and more integrating digital technology into their operations, the need to link these efforts with sustainability goals has become most critical. Sustainable operations that set their focus on lowering impacts on the environment and increasing value on the social and economic arena are driven by innovations in digital technologies, such as artificial intelligence (AI), the Internet of Things (IoT), and big data analytics. These do not only support operational efficiency but give businesses the means of making decisions data-driven ones that push sustainability initiatives (Jadon, 2025; Shehadeh, 2024).
Notwithstanding the common understanding of the likely value of digital transformation in sustainable operation, the journey to realising such integration is riddled with obstacles. Companies, especially small and medium-sized enterprises (SMEs), usually face major hurdles in the form of meager finances, technology risks, and organizational culture as well as employees’ resistance owing to skill shortages and organizational culture (Sonar et al., 2025; Upreti & Malhotra, 2025). Moreover, technological developments themselves are problems, such as expanded electronic waste and energy consumption that can desecrate the sustainability targets organizations work towards (Athreya et al., 2024). The imperatives here result from these challenges to come up with inclusive strategies and frameworks that educate organizations on how to harmonize digital transformation with sustainability targets.
A multitude of areas pertaining to digital transformation has been addressed in existing literature-from strategic management methods and technological adoption to even digital culture. Strategic management has also been identified as a principle driver of sustainable digital transformation, as businesses synchronize their digital strategy with sustainability objectives (Jadon, 2025). Technologies such as AI, IoT, and data analytics have been highlighted for the capability to transform operations and enhance decision-making (Shukla & Pundhir, 2025). Nonetheless, knowledge gaps exist regarding how these technologies can be synergistically integrated into the larger sustainability context. Specifically, the current literature has not provided complete answers to the newly emerging challenges and changing strategies for digital transformation in the context of sustainable business practice.
This review seeks to fill these gaps by offering a thorough analysis of the existing body of literature on digital transformation for sustainable operations. A concept map that distils critical strategies, challenges, and future directions in this field will be developed through a comprehensive review of existing literature. The paper will also identify emerging themes yet to be fully explored to add insights to how organizations would effectively navigate their journey on the path of digital transformation in maintaining sustainability. Our discussion will cover the work of technology, organizational culture, and strategic models, of which particular emphasis will be given to the function of SMEs within this shift.
This research contributes to the current literature with a systematic review of work that not only encapsulates the present research landscape but also brings deliverables in terms of implementable frameworks and strategies for the organization interested in combining digital transformation with sustainability. It will identify key areas of interest for further studies, especially government assistance and target adaptation in propelling sustainable digital transformation.
The organization of the paper is as follows: Section 2 provides an overview of the strategies towards using digital transformation in terms of sustainability, including technological integration, strategic administration, and organizational culture. Section 3 discusses the primary issues faced by organizations when using digital transformation for supporting sustainable operations, taking into account human aspects, scarce resources, and technological risks. Section 4 outlines future directions for research, including the development of enhanced frameworks and models, as well as integration of digital technologies with environmental sustainability. Finally, Section 5 presents the conclusion, summarizing the key findings and its implications on practitioners and researchers.
METHODOLOGY
The aim of the research is to map the research landscape through the application of Scopus-AI Analytics. The research aims to provide a comprehensive analysis of green innovation, identify topic experts, and determine emerging topics in the field of digital transformation for sustainable operations. The research approach adopted in this research involves a systematic review of Scopus-indexed literature using the Scopus AI tool, which allows for an integrated, data-supported exploration of the convergence of digital transformation and sustainable business operations.
To begin with, a systematic search query was developed to explore the vast body of literature on digital transformation in sustainable operations. The search query used was: (“digital transformation” OR “digital change” OR “digitization” OR “digitalization”) AND (“sustainable operations” OR “sustainability” OR “eco-friendly” OR “green practices”) AND (“business model” OR “process improvement” OR “innovation” OR “efficiency”) AND (“technology” OR “IT” OR “information systems” OR “software”) AND (“performance” OR “outcomes” OR “results” OR “impact”). This keyword reflects a broad spectrum of research investigating the intersection of digital technologies and sustainability in the context of various dimensions such as innovation, process improvement, efficiency, and performance outcomes.
The Scopus AI tool, which continues to develop, was consulted on September 25, 2025, to retrieve the most current and relevant data. The advanced AI-driven tool applies machine learning algorithms to large volumes of scholarly articles and provide actionable insights on publication trends, author collaboration, and topic clustering. This approach ensures that the analysis is comprehensive of the newest research findings, with particular focus on the shifting dynamics of digital transformation and sustainability.
Summary and Extended Summary
The literature summary obtained through Scopus AI provided an overview of the most prominent research topics and approaches employed in the field. The studies identified in the search differ in their approach but collectively point to the contribution of digital technologies—specifically artificial intelligence (AI), the Internet of Things (IoT), and data analytics—in facilitating sustainable business practices. The long abstract pinpoints key research findings, such as the role of digital transformation in improving operational efficiency, reducing environmental impacts, and fostering business model and process innovation. It also pinpoints challenges, such as resource constraints and resistance to change, to companies’ adoption of digital technologies for sustainability (Shukla & Pundhir, 2025; Upreti & Malhotra, 2025).
Concept Map
The concept map generated with Scopus AI shows the connections between key concepts and themes in the field. The map positions digital transformation technologies (AI, IoT, data analytics) at the center of enabling sustainable operations. The map also uncovers several sub-themes like sustainable business models, green innovation, and process optimization. The map shows how these are interconnected with the broader themes of performance, efficiency, and environmental footprint. In addition, it highlights the integration issues, e.g., technological risks and organizational culture change demands, that are critical determinants of digital transformation success (Athreya et al., 2024; Sonar et al., 2025).
Topic Experts
Based on the Scopus AI tool, the key researchers and topic experts in the field of digital transformation and sustainability were identified. These scholars have immensely contributed to the knowledge growth in the field of green innovation, sustainable business models, and the assimilation of digital technologies in business operations. Some of the prominent authors who have worked in this area include Shukla and Pundhir (2025), who have investigated how digital transformation can be an enabler of sustainable growth, and Upreti and Malhotra (2025), who have worked on the synergy of digital technologies and environmental sustainability. A few other notable researchers include Jadon (2025) and Shehadeh (2024), who have contributed towards the development of the construct of strategic management solutions in sustainable digital transformation.
Emerging Themes
Some of the themes that are emerging from Scopus AI analysis include the growing importance of integrating digital transformation and green innovation, the need for sustainable business models that align digital initiatives with environmental goals, and the growing role of government policies and financial incentives in supporting sustainable digital transformation. Another theme that is emerging is the critical role played by organizational culture in facilitating or dissuading the adoption of digital technologies for sustainability. These themes reflect the developing nature of the research landscape and suggest several avenues for further research, particularly in the areas of policy frameworks, the role of SMEs, and the long-term impact of digitalization on sustainability outcomes (Zhang et al., 2025; Fichtler et al., 2025).
Data Analysis and Synthesis
Evidence obtained from Scopus AI was analyzed by using quantitative and qualitative methods. The quantitative analysis was directed towards identifying publication trends, collaboration among authors, and citation patterns, while the qualitative analysis involved a detailed examination of the primary findings, research methods, and theoretical frameworks applied in the selected studies. The integration of both analyses provided a comprehensive overview of the field of research and identified the primary strategies, challenges, and future directions in the domain of digital transformation for sustainable operations.
Figure 1: Core elements of Scopus AI
RESULT AND DISCUSSION
The findings of this research give an overview of the link between sustainable operations and digital transformation, according to the Scopus AI analytics analysis. Here, the major findings are elaborated, which are obtained from the Summary & Expanded Summary, Concept Map, Topic Experts, and Emerging Themes.
Summary and expanded summary
The insights from the Summary & Expanded Summary provide a holistic view of the strategies, issues, and future agenda for harnessing digital transformation in sustainable operations. Here, these are distilled, with a focus on bringing together the digital technologies, strategic management dimensions, and emerging trends within the scope of sustainability.
Key Strategies for Sustainable Digital Transformation
One of the most critical ways of achieving sustainable digital transformation is the alignment of business strategies with environmental sustainability goals. This involves leveraging digital technologies such as Artificial Intelligence (AI), the Internet of Things (IoT), and data analytics that play a key role in revolutionizing business processes and reducing environmental impacts (Shukla & Pundhir, 2025). The extended abstract suggests that digital technologies allow businesses to enhance operational efficiency and facilitate informed decision-making, hence promoting sustainable business practices across various industries (Jadon, 2025).
In addition, digital culture has been proposed as a key pillar to support digital transformation efforts. The traits of collaboration, innovation, responsibility, transparency, customer centricity, and people development are needed to maintain digital transformation efforts (Abdallah et al., 2022). Organizational culture in this sense plays a defining role in the success of digital sustainability programs. Companies that foster a culture of openness and innovation are more inclined to deal with digital transformation intricacies while achieving long-term sustainability goals.
Strategic management approaches, such as the PLANET acronym (prioritize, link, align, not deceive, evaluate, take time), offer systematic frameworks for combining digital transformation with sustainability objectives. This framework guides organizations through a step-by-step approach of embedding sustainable measures in their digital transformation initiatives (Heinze & Jimenez, 2025). Successful execution of these approaches is required for firms aiming to utilize technology not only to optimize their processes but also to minimize their effect on the environment.
Challenges in the Adoption of Digital Transformation
Despite the apparent advantages, the adoption of digital transformation towards sustainable operations is not without limitations. The extended abstract reveals some of the key barriers, including resistance to change, absence of digital competences, and skill shortages of employees. These issues are particularly salient in the scenario of small- and medium-sized enterprises (SMEs), which are typically limited by resources, thereby rendering the adoption of new technologies challenging (Sonar et al., 2025). Organizational resistance, in particular fears of job loss associated with automation and technological disruption, can also render the process of digital transformation even more challenging (Athreya et al., 2024).
Technology risks, such as cybersecurity threats and the environmental impact of rapid technological advancements (e.g., increased electronic waste), also constitute significant challenges. Companies must make sure that their digital transformation programs incorporate robust cybersecurity controls while reducing the potential negative environmental effect of increased technology usage (Upreti & Malhotra, 2025). Harmonization of emerging digital technologies with legacy systems that are already in place, especially in the oil and gas industry, also remains a challenge. Such industries must contend with the complexity of meshing emerging technologies with installed infrastructures, which can hinder progress toward sustainable transformation (Al-Hajri et al., 2025).
Future Directions and Emerging Trends
The future direction of digital transformation towards sustainable operations will be shaped by the development of better frameworks and models that guide organizations through the complexity of technology integration and sustainability. The long abstract brings out the demand for more orderly models that emphasize strategic alignment, cultural transformation, stakeholder engagement, and iterative development (Fichtler et al., 2025). These models will lead organizations to adopt a more holistic approach to digitalization with sustainability at the forefront of their digital agendas.
The second main way forward is the rising curve of sustainable innovation, which combines digital technologies and environmental agendas. Such synergy has the potential to enhance resilience and sustainability of business activities (Pricopoaia et al., 2025). For example, the construction industry has embraced technologies like Building Information Modelling (BIM), IoT, and automation that facilitate sustainable design, construction, and operations (Ng et al., 2024). Similarly, industries like oil and gas are exploring AI, cloud computing, and data analytics to reduce carbon emissions and improve operational efficiency, ultimately aligning their operations with sustainability goals (Al-Hajri et al., 2025).
Government support also emerges as a key factor in realizing the transformation towards sustainable digitalization. Policymakers must be engaged actively in creating conducive conditions for innovation and providing financial incentives that reduce the barrier SMEs possess in adopting digital technologies for sustainability (Mick et al., 2024). These types of governmental interventions, along with continuous adaptation to technological advancement, will be instrumental in long-term achievement in the quest for digital transformation (Zhang et al., 2025).
Concept Map
The concept maps in Figure 2 below illustrate the graphical relationship of the big themes and ideas of Digital Transformation in Sustainable Operations. The edges and nodes in the graph indicate how different strategic factors, challenges, and future directions are connected with the general theme of digital transformation for sustainable practice.
Figure 2: Concept map of Digital Transformation in Sustainable Operations
A Review of Digital Transformation in Sustainable Operations
Digital transformation (DT) is one of the principal drivers of sustainable operations across various industries. As the literature describes, DT plays a critical role in improving operational efficiency, resource management, and innovation. Technological digitization of technologies such as AI, IoT, and data analytics enables sustainable operations by enhancing data-driven decision-making and maintaining improved resource management (Shehadeh, 2024). In sectors such as manufacturing and supply chain management, DT facilitates the optimization of processes, elimination of waste, and transition towards more sustainable business practices (Deniz, 2023). In addition, digital transformation integration with sustainability goals is imperative because it facilitates organizations to achieve environmental challenges in addition to improved operational outcomes (Abdallah, Shehab, & Al-Ashaab, 2022).
However, though the advantages are significant, the application of digital transformation in sustainable operations is at the mercy of several challenges. SMEs particularly contend with challenges that involve limited finance accessibility, insufficient roadmaps, and poor IT readiness, impacting their ability to undertake sustainable digital transformation (Mick et al., 2024). The absence of a generic strategic digital maturity model and implantation guidelines makes it difficult for SMEs to incorporate their digitalization strategies into long-term sustainability strategies (Mick et al., 2024). Furthermore, organizational resistance, knowledge deficit, and risk avoidance for employee job loss further impede the process of transitioning to digital and sustainable business models (Junge & Straube, 2020). These challenges highlight the need for enhanced support infrastructures and tailored strategies that address the unique challenges faced by small businesses.
In addition to these challenges, DT integration into sustainable business requires a confluence of technological innovation and organizational culture. Digital transformation would be effective only when companies possess a culture of cooperation, openness, and innovation. Organizational adaptability, IT preparedness, and leadership support have an important role in overcoming challenges and attaining successful implementation of digital solutions (Sharma et al., 2025). Companies demonstrating good leadership in incorporating sustainability into their digital transformation plans are likely to prosper in the long term. This emphasis on supporting culture and leadership is in line with evidence from studies marking organizational readiness as paramount to effective DT outcomes (Mick et al., 2024).
For the future, there are several promising directions for digital transformation of sustainable operations. The greater focus on circular economy mentality, sustainability transitions, and value creation through mobility points to the necessity to develop more sustainable and resilient business models (Ng et al., 2024). The digital transformation will be a major driver of these efforts as companies continue to integrate green technologies and sustainability into their operations. Future research would have to look into incorporating new technologies such as blockchain and big data analytics, which would further enhance the transparency, traceability, and efficiency of supply chain management (Stroumpoulis & Kopanaki, 2022). Besides, security concerns of data privacy and cybersecurity will be paramount to facilitate the secure and sustainable use of digital technology, especially with businesses gathering and processing immense amounts of sensitive data (Chavez et al., 2022).
In conclusion, digital transformation is a powerful way to achieve sustainable operations, but its successful implementation depends on overcoming significant challenges such as resource shortages, internal resistance, and talent deficiencies. The integration of digital technologies into sustainable practices not only optimizes operational efficiency but also drives innovation and business resilience. Future practice and practice-oriented research have to respond to such challenges, build comprehensive roadmaps, and promote organizational agility in an effort to make the quantum leap towards sustainable digital transformation. As industries continue to mature, the role of digital technologies towards sustainability will be amplified, opening up new opportunities for firms to innovate and promote environmental protection.
Intersections of Digital Transformation in Sustainable Operations and Future Directions
Results and Discussion: Interconnectivity of Digital Transformation in Sustainable Operations and Future Directions
Digital transformation (DT) has become a key facilitator in enhancing sustainability across various operations, including product design, supply chain management, and human resource management (Deniz, 2023; Hornungová & Petrová, 2025). The adoption of digital technologies such as AI, IoT, and data analytics not only enhances operational efficiency but also accelerates the process of shifting to more environmentally friendly business practices. These technologies enable organizations to take informed data-driven decisions that minimize environmental impacts while optimizing resource utilization (Shehadeh, 2024). However, for organizations to finally realize the potential of digital transformation towards sustainability, they must be able to ensure that their digital strategy is geared towards sustainability goals and hence require effective strategic management systems (Jadon, 2025). This will ensure that alignment supports innovation, increases sustainability performance, and allows organizations to achieve decarbonization targets.
Despite clear benefits, certain challenges hinder widespread deployment of digital transformation for sustainability, particularly in small- and medium-sized enterprises (SMEs). The lack of well-defined roadmaps on embracing sustainable digital transformation is also enumerated among the significant hindrances in the literature (Mick et al., 2024). SMEs lack resources and are not digitally mature to integrate digital technologies into their processes successfully (Mick et al., 2024). Greater research is required to develop end-to-end roadmaps that enable SMEs’ digital transformation by leveraging the goals of sustainability and digital maturity in a way that is scalable and adaptable to their unique challenges. In addition, organizations must address the human and organizational factors of unsuccessful transformation, such as individuals’ resistance to change and the need for re-skilling employees in digital skills.
In the future, digital decarbonization maturity models are a promising route for advancing sustainable digital transformation strategies (Abdulghani et al., 2024). Digital maturity models offer an organized approach to assessing digital maturity in organizations as well as tracking progress toward reducing carbon emissions. By leveraging digital technologies, companies can accelerate decarbonization in addition to optimizing operations to achieve greater sustainability. Besides, the integration of digital technologies in sustainability efforts will continue to enhance with improvements in Industry 4.0 and further. The future paths should also consider enhancing public and private sector partnerships, encouraging innovation in green technology, and creating enabling regulatory ecosystems that promote sustainable digital transformation across industries (Bhatt & Kumar, 2022). The nexus of digital technologies with sustainability initiatives offers a revolutionary path forward, not just for corporations, but for the global sustainability agenda as a whole.
Interconnectedness of Digital Transformation in Sustainable Operations and Challenges
Results and Discussion: Interconnectedness of Digital Transformation in Sustainable Operations and Challenges
Digital transformation in sustainable operations is facing some major challenges, which are significant to achieve the obstacles to integrating sustainability into digital technologies. One of the challenges lies in organizational culture, where values of collaboration, innovation, accountability, and transparency play a central role in upholding effective digital transformation programs (Abdallah, Shehab, & Al-Ashaab, 2022). Cultural factors play a central role in influencing digital thinking for sustainability goals in manufacturing operations. Without a strong digital culture, the organizations can become unable to get past resistance to change, undermining efforts to implement technologies that would help to develop sustainable practices. Manufacturing processes are also normally high in complexity, requiring significant change in employees’ collaborative and creative way, especially as they deploy sophisticated digital technology.
Implementing digital transformation in high-complexity industries, such as the oil and gas industry, is yet another grand challenge. The reliance of the industry on traditional systems, coupled with the necessity for effective coordination and resilience, uncovers the complexity of digital transformation (Henriqson et al., 2022). The major issues include reducing system opaqueness, supporting human management of automated procedures, and enabling flexibility in operations. The organizations in the oil and gas industry must also manage cybersecurity risks and resistance to change among workers. The lack of trained manpower, coupled with the intricacy involved in integrating new technologies within prevailing systems, contributes to these challenges (Al-Hajri et al., 2025). It brings to the forefront the importance of investment in employee training and the building of strong support systems for new technologies, together with a liberal culture towards change and innovation.
Small technology solution providers, particularly within manufacturing industries, experience both internal and external hindrances towards sustainable solution production (Rahnama et al., 2022). These hindrances may include limited finance, inappropriate infrastructure, and complexity when dealing with large-scale organizations in pursuit of sustainability. Similarly, asset-intensive sectors such as metals and mining also possess unique challenges of technological constraints and environmental conditions such as compliance with regulations (Gao et al., 2019). Deficiencies in abilities that may trigger change, goal ambiguity, and the advanced technology landscape in these industries complicate the implementation of digital transformation initiatives with sustainability goals. Despite such obstacles, addressing these with clearly defined strategies, technology investments, and organizational change management can create paths to overcome hurdles and embark on digital transformation for sustainable operations and strategies in various industries.
Linkages of Digital Transformation in Sustainable Operations and Strategies
Results and Discussion: Linkages of Digital Transformation in Sustainable Operations and Strategies
Digital transformation is increasingly regarded as a prime catalyst for sustainable business development, with vast capacity to address environmental and social problems. By incorporating sustainability into the remit of digital transformation, businesses are poised to increase resource productivity, reduce waste, and advance world sustainability agendas (Avasthi et al., 2025). Together with digital technologies, sustainability can create innovations in operations that not only meet regulatory needs but also create new opportunities for cost savings, operating effectiveness, and enhanced customer interaction. This intersection of sustainability and digital transformation initiatives is particularly important because companies are being increasingly put under pressure to implement green technologies to reduce their carbon footprint without losing competitiveness.
One of the first steps towards achieving sustainable digital transformation is building short, adaptable roadmaps, particularly for small and medium enterprises (SMEs). Research calls for such enterprises to evaluate their digital maturity and implement incremental, strategic adjustments toward achieving their long-term sustainability goals (Mick et al., 2024). A sustainable digital transformation road map provides a structured method by which SMEs can incorporate sustainability objectives within their process of digital transformation even though they have paltry financial and technical capacities. By assessing their preparedness for digitalization and focusing on business sustainability, SMEs can effectively incorporate digital technologies that support resource efficiency, waste reduction, and sustainable business models. The roadmap approach has room for flexibility, such that SMEs can alter strategies according to their respective requirements and market conditions.
Sectoral applications of digital transformation also reveal how specific strategies can enhance sustainability across different industries. An example is in the architecture, engineering, construction, and operations (AECO) sector, where the practices of digital transformation are subjected to tight scrutiny to bring them into harmony with sustainability goals (Ng et al., 2024). In this industry, the use of technologies such as Building Information Modeling (BIM), IoT, and automation allows for better use of resources, minimization of carbon footprint, and better project management practices harmonized with environmental agendas. These sector-specific strategies suggest tailoring digital transformation initiatives to fit the sector-specific challenges and opportunities. This not only enhances operation sustainability but also supports long-term growth by placing technological innovation in harmony with environmental stewardship and social responsibility.
Topic Expert
Results and Discussion: Topic Expert Perspectives on the Digitalisation of Sustainable Operations
The research by Carlos Parra-López, Abdo Hassoun, and Sandeep Jagtap informs us about the role of digital technologies in transforming agriculture, with a focus on enhancing sustainability measures. Parra-López’s overall body of research falls within the domain of integrating digital solutions in agriculture and water management to combat the impact of climate change (Parra-López, 2025). By exploring how digital technologies can be harnessed to facilitate climate change adaptation and mitigation, his research offers solutions toward more sustainable agricultural management. Such solutions, underpinned by digital transformation, are key to developing sustainable agricultural systems that conserve resources, improve efficiency, and minimize environmental footprint. Parra-López’s work is especially useful given agriculture’s growing contribution to global sustainability agendas, demonstrating how digital technologies can be leveraged to construct environmental stewardship and resilience in the face of climate uncertainty.
Similarly, Abdo Hassoun’s work specifies digital technologies’ role in climate change adaptation and mitigation in agriculture. Hassoun’s publication discusses the implications of the fourth industrial revolution and its transforming impact on the food industry (Hassoun, 2025). By emphasizing the use of Industry 4.0 technologies in agriculture, he provides an insight into how digital technologies such as AI, IoT, and automation can make food production systems more efficient in light of sustainability goals. Hassoun’s focus on the convergence of digitalization and sustainability is critical in addressing how the agri-food sector can leverage frontier technologies to reduce its environmental footprint, enhance productivity, and develop more resilient supply chains.
The chapter by Wageningen University’s Sandeep Jagtap also underscores the role of digitalization in advancing sustainability, particularly as it relates to climate change and dietary shift towards plant-based foods (Jagtap, 2025). Jagtap’s paper examines the potential of digital technologies in attaining agricultural sustainability, specifically by enhancing crop management, reducing resource consumption, and enabling plant-based diets that are less resource-intensive than traditional animal-based food systems. His paper also addresses problems and solutions to accepting digital technologies in agriculture. This combination is essential in overcoming such limitations as lack of access to technology, low infrastructure, and the need for skills development. Jagtap’s expertise provides an idea of how digitalization may be employed in developing sustainable operations across the agri-food supply chain, while adhering to global sustainability goals and addressing future environmental issues.
Emerging Theme
Newly developing topics in digital transformation for sustainable operations reveal principal shifts in how businesses employ digital technologies to attain sustainability goals. These topics, which are grouped into consistent, emerging, and new, provide a comprehensive view of how digital technologies are altering sustainability in firms throughout industries.
A common topic in the literature is aligning digital transformation with sustainable business. This trend emphasizes the key position of digital technologies in enabling both environmental and economic performance (Avasthi et al., 2025). The convergence of digital transformation with sustainability is instrumental in promoting long-term corporate success and coordinating business activities with global sustainability objectives. As firms persist in the adoption of digital technologies, the potential to improve corporate sustainability performance becomes ever more evident. Digital transformation initiatives not only accelerate the achievement of sustainability objectives but also enhance operational efficiency, highlighting that the adoption of technology holds the core position in achieving environmental objectives while fostering business growth (Jagtap, 2025).
The second underlying theme is the way digital transformation fosters green innovation, particularly in resource-intensive industries such as manufacturing. Digital technologies such as AI, IoT, and automation are some of the key drivers of green innovation that enable industries to transition towards greener production processes (Parra-López, 2025). With the alignment of digital transformation with green, businesses are able to reduce waste, achieve optimum utilization of resources, and reduce carbon footprints. This alignment enables improved environmental performance where digital technologies are key enablers of sustainable development. Green innovation through digital transformation allows businesses to balance profitability and environmental sustainability for sustainable economic growth (Hassoun, 2025).
Among the upcoming trends, sustainable supply chain management through digital transformation is gaining traction as a trend. Digital technologies are enhancing supply chain resilience and efficiency, especially towards carbon neutrality (Henriqson et al., 2022). The use of digital solutions for supply chain activities allows companies to monitor flows of resources in real time, reduce inefficiencies, and promote circular economy initiatives. The subject illustrates the potential of digital technologies to drive supply chain sustainability, particularly for companies with future aspirations for carbon-neutral business operations (Junge & Straube, 2020). Similarly, the new theme of the impact of digitalization on green economic performance highlights how the integration of digital technologies into sectors like manufacturing and agriculture enhances environmental performance by optimizing the utilization of resources, reducing waste, and supporting sustainable development (Gao et al., 2019).
One of the new themes in the literature is the integration of digital transformation in retail sustainable supply chains. This topic discusses how digital technologies are transforming the retail industry by enhancing efficiency as well as sustainability in supply chain processes. Through the adoption of digital technologies, retailers are able to increase overall equipment effectiveness, decrease cost of operations, and optimize processes to achieve sustainability goals (Bhatt & Kumar, 2022). As the retail sector increasingly realizes the imperative of effective, sustainable supply chains, digital transformation is playing a leading role in addressing consumers’ calls for environmentally friendly services and products. The emerging integration of digital technologies into retail supply chains not only improves the efficiency of operations but also enables responsible production and sourcing, in line with broader sustainability imperatives in business operations.
CONCLUSION
This study explored the alignment between sustainable operations and digital transformation, with a special emphasis on the pivotal role of digital technologies in driving sustainability agendas in various industries. The key findings highlight that digital transformation is not merely a tool for improvement in operational efficiency but also an enabler of green innovation, sustainable supply chains, and improved economic performance. Through the analysis of stable, emerging, and novel subjects, it was identified that digitalization plays a central role in facilitating business sustainability through resource efficiency, waste prevention, and carbon neutrality. Digital technology integration throughout agriculture, manufacturing, and retail supply chains was identified to show high potential in promoting sustainable business and long-term growth.
Theoretical contributions of the research are that digital transformation and sustainability must be combined in an inclusive manner that harmonizes technological innovations with environmental and social goals. The overlap between digital transformation and sustainability challenges traditional business models and offers a new lens through which organizational change is explained. By understanding the intersection between sustainability and technology, researchers can create frameworks that guide businesses through the labyrinth of digital transformation while ensuring the achievement of sustainability objectives. This research contributes to the growing body of literature on digital transformation by providing the insights of how businesses can leverage digital technologies strategically for both economic and environmental benefits.
From a practical point of view, the study emphasizes the need for clear roadmaps, digital maturity models, and organizational readiness to overcome challenges such as a lack of finance, resistance to change, and capability shortages. For SMEs, targeted strategies and frameworks for sustainable digital transformation are essential to surmount these and underpin long-term success. Firms must concentrate on mapping green agendas with digital solutions, which can enhance their ecological performance and advance the efficiency of their operations. Moreover, industries such as agriculture and retailing are facing new applications of digital technologies in green supply chains, reflecting the revolutionary shift in how firms are thinking about sustainability.
This research has limitations. For one, the study mainly concentrates on the issues arising from current literature, which might not be able to grasp the real-time issues and innovations being adopted at present in different industries. Second, the study is concentrated in some particular sectors, and a more generalized study across industries would be able to offer more generalized findings. Lastly, the rapid pace of technological development can generate shifts in the relevance of some of the findings over time.
Future research must surmount these constraints by conducting empirical studies examining the real implementation of digital transformation in sustainable operations. Investigation of the impact of emerging technologies such as blockchain and artificial intelligence on sustainability outcomes would be valuable information. Also, the function of government policy and incentives in promoting the adoption of sustainable digital technologies, particularly by SMEs, must be investigated. Finally, studies examining the long-term impact of digital transformation on organizational culture and employee engagement in the context of sustainability would add to the current understanding of how digital technologies are shaping the future of sustainable business.
In summary, this study provides astute observations on how digital transformation can drive sustainability and presents actionable strategies to integrating digital technologies into sustainable operations. By summarizing the key findings, theoretical contributions, and practical implications, it lays the foundation for subsequent research that can continue to unmask the link between digital transformation and sustainability in different industries.
ACKNOWLEDGEMENT
The authors would like to express their sincere gratitude to the Kedah State Research Committee, UiTM Kedah Branch, for the generous funding provided under the Tabung Penyelidikan Am. This support was crucial in facilitating the research and ensuring the successful publication of this article.
REFERENCE
- Abdulghani, T., Abdelkafi, N., Lange, H.-R., & Winkler, H. (2024). Paving the green path: A maturity model for digital decarbonization. Procedia CIRP, 130, 1020-1027. https://doi.org/10.1016/j.procir.2024.10.201
- Abdallah, Y. O., Shehab, E., & Al-Ashaab, A. (2022). Sustainable digital transformation: The role of organisational digital culture. Advances in Transdisciplinary Engineering, 25, 60-66. https://doi.org/10.3233/ATDE220566
- Avasthi, A., Chandra, S., Mahant, M. A., Saravanan, T. P., & Mahalakshmi, A. (2025). Driving sustainable business growth through digital transformation initiatives. In Impact of Digital Transformation on Business Growth and Performance (pp. 1-3). https://doi.org/10.4018/979-8-3693-9783-1.ch001
- Bhatt, K., & Kumar, S. M. (2022). Reindustrialization using Industry 4.0 maturity models in MSMEs and tenets of digital transformation phases. In 4th International Conference on Emerging Research in Electronics, Computer Science and Technology, ICERECT 2022. https://doi.org/10.1109/ICERECT56837.2022.10060716
- Fichtler, T., Petzke, L., Grigoryan, K., Dumitrescu, R., & Koldewey, C. (2025). Digital transformation of organizational entities. In Proceedings of the 31st ICE IEEE/ITMC Conference on Engineering, Technology, and Innovation: AI-Driven Industrial Transformation: Digital Leadership in Technology, Engineering, Innovation, and Entrepreneurship, ICE 2025. https://doi.org/10.1109/ICE/ITMC65658.2025.11106627
- Gao, S., Hakanen, E., Töytäri, P., & Rajala, R. (2019). Digital transformation in asset-intensive businesses: Lessons learned from the metals and mining industry. In Proceedings of the Annual Hawaii International Conference on System Sciences, 2019-January, 4927-4936. https://doi.org/10.1109/HICSS.2019.00627
- Heinze, A., Sr., & Jimenez, A. (2025). Organisational sustainability through digital transformation. In Strategic Digital Transformation: A Results-Driven Approach: Second Edition (pp. 48-57). https://doi.org/10.4324/9781032668932-4
- Jadon, R. (2025). Exploring strategic management approaches for environmentally sustainable digital transformation: A case study analysis. In Adaptive Strategies for Green Economy and Sustainability Policies (pp. 631-648). https://doi.org/10.4018/979-8-3693-7570-9.ch037
- Jagtap, S. S. (2025). Digital transformation in agriculture: Strategies for sustainability and climate change adaptation. In Sustainability in Agriculture and Food Systems.
- Junge, A. L., & Straube, F. (2020). Sustainable supply chains – Digital transformation technologies’ impact on the social and environmental dimension. Procedia Manufacturing, 43, 736-742. https://doi.org/10.1016/j.promfg.2020.02.110
- Mick, M. M. A. P., Kovaleski, J. L., Chiroli, D. M. D. G. (2024). Developing a sustainable digital transformation roadmap for SMEs: Integrating digital maturity and strategic alignment. Sustainability (Switzerland), 16(20), art. no. 8745. https://doi.org/10.3390/su16208745
- Mick, M. M. A. P., Kovaleski, J. L., Mick, R. L., & Chiroli, D. M. D. G. (2024). Sustainable digital transformation roadmaps for SMEs: A systematic literature review. Sustainability (Switzerland), 16(19), art. no. 8551. https://doi.org/10.3390/su16198551
- Parra-López, C. C. (2025). Digital tools in agriculture: Enhancing water management and sustainability through technology. In Sustainable Agricultural Practices and Climate Change Mitigation.
- Shehadeh, M. (2024). Digital transformation: A catalyst for sustainable business practices. In Technological Innovations for Business, Education and Sustainability (pp. 29-45). https://doi.org/10.1108/978-1-83753-106-620241003
- Sonar, H., Ghag, N., Singh, R. K., Daim, T. U., & Agrawal, S. (2025). Digitalization of operations for sustainable value creation by SMEs: Analysis of barriers in the era of Industry 4.0. Journal of Knowledge Management, 29(6), 2018-2045. https://doi.org/10.1108/JKM-05-2024-0522
- Stroumpoulis, A., & Kopanaki, E. (2022). Theoretical perspectives on sustainable supply chain management and digital transformation: A literature review and a conceptual framework. Sustainability (Switzerland), 14(8), art. no. 4862. https://doi.org/10.3390/su14084862
- Tanushev, C. (2022). Digital transformation: The impact on corporate strategy. Economic Alternatives, 28(3), 383-404. https://doi.org/10.37075/EA.2022.3.01
- Upreti, H., & Malhotra, R. K. (2025). Greening the future: The synergy of digital transformation and environmental sustainability. In Industry 5.0: Sustainable Business Practices for a Bright Future (pp. 17-34).
- Vial, G. (2019). Understanding digital transformation: A review and a research agenda. Journal of Strategic Information Systems, 28(2), 118-144. https://doi.org/10.1016/j.jsis.2019.01.003
- Zhang, B., Wang, Z., Miao, S., & Zhang, Z. (2025). The role of innovation and technology in achieving sustainability in China’s private enterprises. Edelweiss Applied Science and Technology, 9(5), 2064-2073. https://doi.org/10.55214/25768484.v9i5.7379
- Zhang, Q., Abdullah, F., Sibghatullah, A., Sohail, M., Mashahadi, F., & Liza Mohd Yusof, Y. (2025). Technology exploring the impact of digital transformation on sustainable performance in the retail industry: The moderating role of market turbulence and innovative culture. Future Technology, 4(3), 269-280. https://doi.org/10.55670/fpll.futech.4.3.25
 
								

