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The Impact of Work-life Integration Flexibility and Authentic Leadership on Work Engagement: The Mediating Role of Basic Psychological Needs among Malaysian Academicians

  • Qian Zhixin
  • Andi Tamsang Andi Kele
  • Ang Hong Loong
  • 2504-2533
  • Jul 7, 2025
  • Education

The Impact of Work-life Integration Flexibility and Authentic Leadership on Work Engagement: The Mediating Role of Basic Psychological Needs among Malaysian Academicians

Qian Zhixin, Andi Tamsang Andi Kele*, Ang Hong Loong

Faculty of Business, Economics and Accountancy, University Malaysia Sabah, Malaysia

*Corresponding author

DOI: https://dx.doi.org/10.47772/IJRISS.2025.906000190

Received: 03 June 2025; Accepted: 06 June 2025; Published: 07 July 2025

ABSTRACT

This study focuses on basic psychological needs as potential mediator in the relationship between authentic leadership inventory, work-life integration flexibility and work engagement through the supportive of Self-Determination Theory (SDT) among academicians in the Malaysian higher education sector. According to SDT, people experience higher levels of intrinsic motivation and engagement when their underlying psychological needs of autonomy, competence, and relatedness are satisfied. Although work-life flexibility is assumed to foster autonomy, authentic leadership attends to all three of these psychological needs via the qualities associated with authentic leaders, which are high levels of self-awareness, relational transparency, internalized moral perspective, balanced processing. Employing a quantitative methodology, the study surveyed a sample of 120 academicians in universities, university colleges and colleges in Malaysia. SmartPLS was conducted to analyze the effects of the variables on one another. The results show that relational transparency, internalized moral perspective, and balanced processing are significant predictors of work engagement. Furthermore, indirect effects analysis shows that basic psychological needs (autonomy, competence, and relatedness) fully mediate the effect of work-life integration flexibility on work engagement and partially mediate the effect of authentic leadership inventory on work engagement. But the roles of self-awareness and flexibility in work-life integration did not prove significant. The findings highlight that work-life flexibility plays in isolation of this context and the importance of leaders who act in an ethical, inclusive and transparent manner to fuel engagement amongst academic staff. The findings provide context-specific contributions to the literature by situating the factors involved within the framework of Self-Determination Theory (SDT) within the context of the Malaysian academia. The implications for institutional policies and leadership development programs are discussed along with suggested future research to test psychological mediators and conduct cross- cultural comparisons.

Keyword: Work-life integration flexibility, authentic leadership, work engagement, psychological needs, Self-Determination Theory

INTRODUCTION

The world of work is rapidly changing due to technology, changing expectations from employees and growing awareness of how strongly related employee wellbeing is with organizational performance (Merwe & Olivier, 2024; Anand et al., 2024). This global transformation calls for a fundamental rethinking of the way work has traditionally been structured, especially in intense professional cultures. Among the industry’s most dramatically affected by this transformation is academia, colleges, university colleges and universities. Universities and colleges, which are responsible for generating knowledge, disseminating it, and nurturing talent, are suffering from high levels of faculty turnover, productivity, and job satisfaction while being continually pushed to higher job performance with increased mandates in teaching, research, and administration (Bhattacharya, 2024; Manchanda & Arora, 2023; Sharma & Syal, 2022; Diele-Viegas et al., 2022).

Within the Malaysian higher education landscape, academicians often face unique challenges. The constant need to apply for research funding, to publish in high-ranking journals, to fulfill high teaching loads, and have administrative responsibilities can create stress and possibly burn-out if so at pressures levels (Ramachandaran et al., 2024; Yusoff et al., 2024; Kamal et al., 2024; Raduan et al., 2022). Within this circumstance, work engagement defined as a positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption (Alexias et al., 2024), is a vital importance not only for the wellbeing of individual academic, but also for the long-term viability of educational institutions. Engaged scholars make researchers, teachers and contributors better to the mission of their institutions (Maquidato & Bayani, 2024; Zhou, 2024).

Norms of hierarchy and traditional work expectations, which are common in some academic workplaces, can suppress the internal motivation and autonomy that lead to excellence in academia (Chaube & Koley, 2023). This poses an important problem, which gives the importance of academics for the development of nations and the nature and demands of their profession, there seems to be a problem with commitment to continuous work (Filatova et al., 2024). While the significance of enabling work environments is well recognized in the literature, there is not necessarily a clear understanding of how these factors translate into impact in a context such as Malaysia’s a one that is distinct from many other OECD countries (Kanapathipillai et al., 2024; Subramaniam et al., 2024; Atif et al., 2025).

As a result, there is little research that has examined what specifically within the organizational support that influences academicians’ work engagement (Li, 2023; Budiman, 2022). Although elements of flexibility or leadership may be addressed in some studies, there is a gap in the literature regarding the synergistic effects between the use of a work-life integration flexibility and authentic leadership inventory (Yamin & Pusparini, 2022; Cai, 2024). On top of that, the theory of why such factors would enhance work engagement has not been established in this context, especially with individual psychological needs as the underlying mechanism (Karimi & Reisi, 2023; Jin et al., 2022). More specifically, this gap is filled by the present work, which examines the mediating role of basic psychological needs (namely autonomy, competence, and relatedness) between work-life integration flexibility and authentic leadership on work engagement, and thus sheds light on the indirect processes that lead to engagement in the workplace.

The present study intends to fill this gap by exploring the role of work-life integration flexibility and authentic leadership inventory on work engagement among academicians in Malaysian colleges, university colleges and universities. Based on the Self-Determination Theory (SDT), it assumes that people flourish when their basic psychological needs for autonomy, competence, and relatedness are fulfilled (Olafsen et al., 2024; Shulzhenko, 2024). This study also aims to explain the mechanisms of why work-life integration flexibility and authentic leadership inventory can translate into higher engagement. Recognizing the nuances of such dynamics can help institutions in higher education in developing more meaningful ways of creating an energetic, committed, and productive academic labor force which is vital for the quality and sustainability of education in Malaysia (Wong et al., 2024).

LITERATURE REVIEW

Self-Determination Theory (SDT)

Self-Determination Theory or SDT, formulated by Martela (2020) and Deci and Ryan (2008) is one of the leading macro-theories of human motivation, development and well-being. At the core of SDT, autonomy, competence, and relatedness are considered three basic and universal psychological needs. Autonomy is defined as the experience of volition and choice in one’s actions as well as the sense that one is the source of one’s own actions (Gagné et al., 2022; Martela, 2020). Competence is an ability to be effective in interactions with one’ s environment and to exercise and express one’ s own capacities (Dunn & Zimmer, 2020; Gagné & Vansteenkiste, 2013). Relatedness is defined as the desire to relate to others, to belong, and to reciprocate care and respect (Shulzhenko, 2024). According to SDT, the fulfillment of these three basic psychological needs is critical to intrinsic motivation, psychological growth, well-being and optimal functioning. On the contrary, obstructing such needs is related to low motivation, ill-being, and maladaptive results (Sullivan, 2019; Flannery, 2017; Deci & Ryan, 2014).

Specifically, SDT clarifies that provided that the work situation is supportive of the three basic needs, employees will be intrinsically motivated to work, be absorbed in their work, and be dedicated to their organizations (Deci et al., 2017). The present study is particularly interested in this theoretical perspective as it provides a strong framework to understand the expected influence of work-life integration flexibility and authentic leadership inventory on work engagement. More specifically, flexible work arrangements are expected to have a direct positive impact on academicians’ autonomy by offering them greater control over their work conditions. By including all components of the authentic leadership inventory, namely self-awareness, relational transparency, internalized moral perspective, and balanced processing, it is argued that authentic leadership behaviors can satisfy the psychological needs for competence through support and constructive feedback, and relatedness by establishing trust and genuine connections (Helmuth et al., 2023; Novaes et al., 2019). Based on SDT, this research argues that by satisfying these core needs, both work-life integration flexibility and authentic leadership inventory can play a significant role in positively activating work engagement among academicians (Adil et al., 2023; Moore, 2017).

Work Engagement

Work engagement has become one of the most important and central concepts in organizational psychology as it describes a positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption (Turner, 2020; Stychno et al., 2018). Vigor is described as high levels of energy and mental resilience while working, the willingness to invest effort in one’s work, and persistence in the face of difficulties (Shirom, 2011; Levecque et al., 2019). Dedication is the sense of detachment from work and the sense of inspiration and enthusiasm about the work, pride in doing it well, and challenge in doing some of it (Bakker, 2009; Moura et al., 2017). The third dimension, absorption, is defined as being intensely focused on and enjoying the work so that time goes by quickly and one has a hard time pulling themselves away from it (Bakker, 2009). Work engagement is relevance since it has repeatedly been discussed in empirical studies to be associated with various desirable individual and organizational outcomes such as higher job performance, productivity, creativity and innovation, job satisfaction, lower turnover intentions, and higher overall well-being (Dabrai, 2025; Bakker & Albrecht, 2018).

Creating work engagement among faculty in a fast paced, high pressure and ever-changing environment is the utmost importance. For example, engaged academics are more likely to be successful teachers and researchers, participate in institutional development, and positively contribute to the academic community in general (Christensen et al., 2021; Mandernach et al., 2015). This study attempts to add to the literature by exploring how specific organizational resources, namely work-life integration flexibility and authentic leadership inventory, can serve as critical antecedents to cultivate and sustain this vital state of work engagement among academicians in Malaysia.

Work-life Integration Flexibility

Work-Life integration flexibility is understood as the degree of autonomy and empower workers must decide where, when and in how manner work is done, which gives them the opportunity to reconcile work and personal life (Hill et al., 2011; Nor Sham et al., 2024). These include a range of practices such as flextime, telecommuting, compressed workweeks, and job sharing (Angayarkanni & Sharma, 2024). Work-life integration has been making its way into human resource strategies across the world as technology becomes increasingly available to do work at home and individuals feel more in need to integrate work with other activities (Angayarkanni & Sharma, 2024; Li & Li, 2024). Benefits of work-life flexibility are numerous and have been highlighted in studies that indicate positive outcomes on variables such as employee well-being, reduced work-life conflict, job satisfaction, stress, and organizational commitment and retention, among others (Rajaram & Jha, 2024; Ray & Pana-Cryan, 2021). From the perspective of SDT, flexplace and flextime are also predicted to have significant levels of satisfaction of the basic need for autonomy (Gerdenitsch, 2017; Rajaram & Jha, 2024). This type of flexibility, by enabling faculty to juggle teaching, research, and personal commitments, provides them with a crucial sense of control and agency over their professional lives (Karabacak et al., 2023; Cholasseri & Senthilkumar, 2017).

Aside from its advantages, flextime can have drawbacks. For example, it can blur the boundaries between work and home life or reduce face-to-face contact, making it necessary to manage flextime carefully (Ridzuwan et al., 2025). Notwithstanding these possible complications, research has reported a reliable positive relationship between the presence and use of flexible work arrangement and a high level of work engagement among employees (Putri et al., 2025; Yan, 2022). Especially for individuals who have multiple caretaking demands and who also need large blocks of time for work (i.e., researchers and writers), work-life integration flexibility is a key component in allowing staff to maintain their energy, commitment, and absorption in their occupation (Nor Sham et al., 2024).

Thus, a direct positive relationship is proposed between work-life integration flexibility and work engagement. These choices align with the three basic needs suggested by Self-Determination Theory (SDT) in the realm of the need for autonomy, as it allows researchers to decide their schedules and manage their work and personal lives more effectively (Suryowibowo & Syakarofath, 2024; Deci et al., 2017). According to Sheldon et al. (2003) and Gagné et al. (2022), providing employees with a feeling of choice and control in their work environment enhances their intrinsic motivation, thereby fostering higher levels of vigor, dedication, and absorption. There is consistent literature supporting this relationship, for instance, employees who are offered choices in the way they work such as flexible work schedules, tend to have higher levels of engagement (Palumbo, 2021; Anderson & Kelliher, 2009).

Authentic Leadership Inventory

Authentic leadership is a form of leadership that is genuine, principled, and ethical conduct, in which leaders strive to be themselves based on what they believe in and value. It has four dimensions that make this leadership style to be effective and impact on followers (Helmuth et al., 2023; Ahma, 2024).

Through specific behaviors such as being self-aware, having honest relationships, maintaining high ethical standards and engaging in balanced processing, authentic leadership can fulfil followers’ psychological needs for autonomy by empowering them and respecting their views, for competence through support and constructive feedback, and for relatedness by establishing trust and genuine connections (Alshaar, 2023; Hilson, 2018; Kamal et al., 2018). Collectively, these four dimensions of authentic leadership present leaders with conditions that are most favorable for fostering contexts that support the satisfaction of basic psychological needs, as theorized by SDT (Maunz et al., 2024; Schoofs et al., 2023). Various research findings have supported the beneficial effect of authentic leadership on different organizational outcomes and found that authentic leadership has positive relationships with employee work engagement (Alwan & Andriani, 2023). Given the emphasis on academic freedom and collegiality amongst intellectuals, authentic leaders are important for cultivating environments that inspire and support academics to focus on what they do in teaching, research and engage in service (Adil et al., 2023; Mahmod & Uysal, 2023).

It is expected that authentic leadership inventory is positively associated with work engagement (Helmuth et al., 2023). Authentic leaders are ideally suited to help fulfill all three of the basic needs given the focus on self-awareness, relational transparency, internalized moral perspective, and balanced processing (Hilson, 2018; Adams, 2020). Their open and sincere communication, along with genuine care for their followers, boosts feelings of relatedness. By providing opportunities for personal growth and non-judgmental feedback, they contribute to a sense of competence. Furthermore, authentic leadership fosters autonomy by empowering followers and valuing their contributions and respect. These satisfaction needs are believed to promote higher levels of work engagement, and grounded by SDT (Ogunyemi & Ogunyemi, 2020; Gagné et al., 2022). In education, perhaps more than any other field, where intellectual autonomy and human inter-relationships are core, a servant leader’s vision has incredible potential to influence trends in higher education (Dul et al., 2024; Stephens, 2022).

Self-awareness

Authentic leadership, which is based on self-awareness, is defined as the leader’s awareness of strengths, limitations, values, motives, and emotions (Helmuth et al., 2023; Gatling et al., 2013). Authentic leaders are aware of what is going on in their own inner experiences and the implications of their behavior and how they are interpreting others (Hilson, 2018). Their own internal clarity allows them to control their feelings, act consistently with their values and truly comprehend how they affect their followers. Authentic leaders can do this because they are self-aware and able to maintain a consistent and reliable persona (Helmuth et al., 2023). Moreover, team members can have a sense of predictability and trust- characteristics critical to developing strong relationships (Viswanathan & lakshmi, 2018).

In Malaysian universities that combine traditional forms of hierarchical government with mounting pressure to perform research and to internationalize, a leader’s self-awareness becomes critical. It also adds to a sense of stability and trust that these leaders understand who they are, what their strengths and weaknesses are, what they hold as values, and what cultural sensitivities they possess when Malaysia academicians are concerned (Nasir et al., 2024; Krauss et al., 2010). This is particularly important in a multi-cultural setting where interpersonal relations require a high level of emotional intelligence. A self-reflective leader has the capability to set expectations that are more culturally appropriate and culturally sensitive offer direction and feedback that is more meaningful to the unique values and needs of Malaysian university (Westover, 2024b; Tharbe et al., 2020). This clear expectation also allows academicians to feel competent by understanding performance standards relative to the local environment. This stability and cultural insight provide Malaysian academics with the ability to focus their energy more effectively by becoming more absorbing and connected with their work (Mat et al., 2012; Crosling, 2017).

Relational Transparency

Relational transparency represents the leader’s open, honest communication with followers, including the sharing of pertinent information, thoughts, and feelings at the appropriate time and place (Mamaril, 2021; Neider & Schriesheim, 2011). It requires honesty, clarity of thought and a sincere wish to have real dialogue free from hidden agendas. This promotes trust and psychological safety as followers feel that their leader is authentic and sincere (Masimane et al., 2022; Willis, 2025). Leader interpersonal transparency also fosters interpersonal connections or feelings of belonging among team members by encouraging reciprocal behavior that satisfies the need for relatedness (Masimane et al., 2022).

Relational transparency, characterized by open, honest, and culturally appropriate communication are the key components to developing relationships in the Malaysian university (Dalib et al., 2019). Because of the collectivist nature of Malaysian society and the focus on avoiding conflict and maintaining harmonious relationships, leaders who are known for their honesty and transparency provide the foundational level of trust and psychological safety necessary to foster meaning at work (Vivekananda & Meenakshi, 2024; Rajandiran et al., 2022). Their openness is a direct response to the need for relatedness. Transparency begins with leaders and the more information available the more likely individuals are to feel accepted and respected. This becomes more significant when an academic power distance of sorts may exist (Sadiqin & Maslakhatul Khasanah, 2021; Dewey, 2019). A transparent leader clears ambiguity creates an environment where Malaysian academicians are unafraid to share their concerns and ideas, feeling respected for their input, and unlike the country’s political leadership, they are not told to talk to others (Wan, 2022; Esanova, 2023). These forms of culturally relevant and transparent communication largely help to motivate continued work.

Internalized Moral Perspective

An internalized moral perspective represents the leader’s self-regulation of behavior through their internal moral standards and values as opposed to outside pressure or rewards (Hirst et al., 2024; Neider & Schriesheim, 2011). Authentic leaders have a strong sense of morality and consistently do what they believe to be the right thing to do and not compromise in challenging situations (Helmuth et al., 2023; Willis, 2025). This unwavering commitment to individual values makes the leader seem honest and trustworthy, thus verifying their credibility and encouraging others to behave in ways that uphold ethical standards. It is the backbone of the authentic leadership’s authenticity and consistency (Helmuth et al., 2023; Ahma, 2024).

An internalized moral perspective, reflecting a leader’s consistent adherence to ethical principles is highly valued in Malaysian universities, where integrity and good ethical behavior are highly regarded (Shamsudin et al., 2023; Arokiasamy et al., 2022). When Malaysia’s academicians see their own leaders committed to high ethical grounds and fairness in making decisions, it would lead to a strong trust and sense of justice transferred to the academic environment (Sakiman & Yasin, 2023; Wan Khairuldin et al., 2024). This is crucial to the reputation of Malaysian Institutions of higher education. This moral foundation can foster relatedness by creating a community of shared values and trust and enhance competence by providing a predictable and fair order where efforts are justly rewarded (Yang, 2022; Arevuo, 2023). Thus, to the extent that academicians see their leaders as ethical, they are likely to develop higher levels of vigor and dedication because they develop a sense of purpose and meaning and are proud of their association with the institution (Abdelrahim, 2023; Al Halbusi et al., 2024).

Balanced Processing

Authentic leaders have a balanced processing, which means that the ability to objectively examine all pertinent information in making decisions while seeking and weighing perspectives that are divergent from their own (Ahma, 2024; Helmuth et al., 2023; Neider & Schriesheim, 2011). Authentic leaders do not tend to selectively process that which is in congruency toward their preconceived beliefs about an issue but exhibit a sense of intellectual humility and a desire to examine issues holistically (Frame, 2022). Not only does this create better and more informed decisions but it also demonstrates respect for the opinions of the followers, it empowers them to share their thoughts and thereby contributes to their sense of competence and worth to the team (Qureshi, 2023; Han et al., 2022).

Balanced processing is important to effective leadership in the heterogeneous, and often quite complicated, micro-climates created by Malaysian universities (Mutil et al., 2024; Hassan et al., 2021). For Malaysian academics, this represents an indication of respect for their opinion and expertise (Abdulrab et al., 2017). This is more important in a system that can be hierarchical at times. This clearly contributes to increasing their perceived autonomy by allowing them to be an active part of decision-making processes, while simultaneously enhancing their perceived competence as their opinions, experience, and knowledge are acknowledged (Mohd Hairul Nizam & Zulkiply, 2024; Steca & Monzani, 2014). Balanced processing leaders provide an open environment in which people feel safe and encouraged to offer their best intellectual work (Subasini & Nesamany, 2023). Academicians become more engaged, dedicated and absorbed in their work as they feel like what they provide as input counts, and results in thoughtful and carefully considered outcomes that consider the needs and perspectives of the various elements of the Malaysian academic community (Majid et al., 2020; Fahimirad et al., 2016).

Finally, it is anticipated that not only work-life integration flexibility and authentic leadership inventory will have a direct effect on work engagement, but this study also anticipates that their combined influence, mediated by the satisfaction of basic psychological needs and offers a comprehensive understanding of academicians’ engagement (Alwan & Andriani, 2023; Adil et al., 2023; Zhong et al., 2016). This combination of structural autonomy and relational support provides the strongest support for the satisfaction of the basic psychological needs for autonomy, competence, and relatedness, which will ultimately promote engagement at work (Shulzhenko, 2024; Zhang et al., 2010).  By drawing on SDT in this integrated manner, the present study able to generate a theoretical basis from which to investigate these important relationships in the distinct sphere of Malaysian higher education.

Basic Psychological Needs as a Mediating Construct

The basic psychological needs of autonomy, competence, and relatedness are central components of Self-Determination Theory (Mukba, 2023; Flannery, 2017). These needs are crucial to motivate intrinsically, having psychological well-being and functioning optimally (Bruno & Meyer, 2024). Autonomy is the experience of volition and a sense of control over one’s behavior; competence is a subjective sense of one’s ability to be effective in interactions and in the environment; and relatedness refers to a sense of connection and being cared for by others. These needs being met are crucial to sustain motivation and engagement in an academic environment, particularly in Malaysian higher education which can have strong hierarchical and collectivist dynamics (Mukba, 2023; Martela, 2020).

The basic psychological needs have been conceived in this study as the mediating process linking work-life integration flexibility, and authentic leadership as independent variables, with work engagement as the dependent variable (Usman et al., 2024; Silva et al., 2023). The existing literature indicates that the fulfilment of supportive leadership and autonomy needs through work-life integration flexibility and can lead to higher levels of engagement (Yadav et al., 2022; Saether & Bergman, 2019). This study brings a theoretical model on understanding engagement outcomes out of organizational and interpersonal resources using SDT. This model of mediation highlights areas in which academic practices in Malaysia can be reformulated to enhance the well-being, motivation, and performance of the academic staff and institutions (Idrus et al., 2020; Olafsen & Deci, 2020).

METHODOLOGY

The present research was quantitative in nature testing predicted direct relationships and employed an online survey as the data collection method. The target population for this study was defined as lecturers or professors from universities, university colleges, and colleges within the educational sector of Malaysia, including both larger public and private institutions giving an overall picture of Malaysian higher education (Md. Jani et al., 2018; Lo & Othman, 2023). A G*Power analysis indicated that at least 92 participants would be needed to obtain adequate statistical power to detect effects. Despite this constraint, the study did in fact manage to complete data collection from a total of 120 researchers, above the minimum requirement established. Purposive sampling, with selection criteria that wanted academicians working in the identified Malaysian higher education institutions was useful to identify the participants for the research. The study sought to test five direct hypotheses. This robust methodological approach ensures the collection of relevant data to effectively address the study’s research questions.

Figure 1 provides a visual representation of the theoretical framework guiding the study and the expected relationships. As summarized in the figure, the model shows work-life integration flexibility and authentic leadership inventory (comprising of self-awareness, relational transparency, internalized moral perspective, and balanced processing) as the independent variables influencing work engagement, the dependent variable. Also, this study examines the mediating effect of basic psychological needs. The conceptual framework incorporates Self-Determination Theory (SDT) into the model, proposing that the effect of the independent variables on engagement is supported by the satisfaction of the basic psychological needs of autonomy, competence, and relatedness. This model provides a clear visual roadmap for the study’s empirical investigation and theoretical grounding.

Figure 1. Conceptual Framework (adapted from Deci et al., 2001; Schaufeli et al., 2002; Albion, 2004; Neider & Schriesheim, 2011)

The survey items for work engagement, work-life integration flexibility, and the authentic leadership inventory four dimensions are displayed in Table 1. Work engagement is measured with 17 items adapted from Schaufeli et al. (2002), and work-life integration flexibility uses 11 items adapted from Albion (2004). The four dimensions of authentic leadership inventory (i.e., self-awareness, relational transparency, internalized moral perspective, and balanced processing) are measured by 4 items each from Neider and Schriesheim (2011) for a total of 16 items in the authentic leadership inventory. Additionally, there are nine items of basic psychological needs adapted from Deci et al. (2001). Overall, there are 53 measurement items listed in the table, which indicate the utilization of validated scales for quantitatively measuring the constructs studied.

Table 1: Measurement Items

Code Construct and Item Wording Source
Work Engagement  
 

W1

W2

W3

W4

W5

W6

W7

W8

W9

W10

W11

W12

W13

W14

W15

W16

W17

Please rate how often you feel the following experiences at work using the scale below:

1 = Never, 2 = Rarely, 3 = Sometimes, 4 = Often, 5 = Always.

 

I get carried away when I am working.

Time flies when I am working.

It is difficult to detach myself from my work.

I am immersed in my work.

When I am working, I forget everything else around me.

I feel happy when I am intensely involved in my work.

My work inspires me.

I am proud of the work that I do.

My work is full of meaning and purpose.

I am enthusiastic about my work.

My work is challenging.

I am mentally resilient at work.

I can continue working for very long periods of time.

I always persevere at work, even when things do not go well.

At my job, I feel like I am bursting with energy.

I feel like going to work every day.

I feel strong and vigorous at work.

 

 

Schaufeli et al.

(2002)

Work-life Integration Flexibility
F1

 

F2

 

F3

 

F4

 

F5

 

F6

 

F7

 

F8

 

F9

 

F10

 

F11

I find it difficult to use flexible work options due to financial concerns.

I feel disconnected from the workplace when I use flexible work arrangements.

I believe using flexible work arrangements may harm my career progress.

Coworkers often react negatively toward those who use flexible work options.

Employees who use flexible work arrangements are perceived as less committed.

Using flexible work arrangements can lead to missing important work events or communications.

Without flexible work options, I would not be able to maintain employment.

Flexible work arrangements help me manage both personal and work responsibilities.

Flexible hours are essential for meeting my family obligations.

Flexible work arrangements allow me to participate in family and social activities.

Flexible work arrangements increase my ability to concentrate while at work.

Albion (2004)
Self-awareness
S1

 

S2

 

S3

 

S4

My leader actively seeks feedback to improve how they interact with others.

My leader accurately acknowledges how others perceive their abilities.

My leader demonstrates awareness of their own strengths and weaknesses.

My leader is aware of how their behavior affects others.

Neider & Schriesheim (2011)
Relational Transparency
RT1

RT2

RT3

RT4

My leader communicates clearly and directly.

My leader openly admits their mistakes.

My leader shares relevant information openly with others.

My leader articulates their thoughts and ideas clearly.

Neider & Schriesheim (2011)
Internalized Moral Perspective
M1

M2

M3

 

M4

My leader’s actions consistently reflect their core values.

My leader bases decisions on their core moral beliefs.

My leader stands firm against pressure to act against their principles.

My leader’s behavior is guided by internal moral values.

Neider & Schriesheim (2011)
Balanced Processing
B1

B2

 

B3

 

B4

My leader welcomes ideas that challenge their own beliefs.

My leader carefully considers different perspectives before making decisions.

My leader objectively evaluates data before making decisions.

My leader encourages team members to express opposing opinions.

Neider & Schriesheim (2011)
Basic Psychological Needs
PN1

 

PN2
PN3

 

PN4

PN5

PN6

PN7

PN8

PN9

I feel like I can make a lot of inputs to decide how my job gets done.

I am free to express my ideas and opinions on the job.

I have plenty of opportunities to decide for myself how to go about my work.

People at work tell me I am good at what I do.

Most days I feel a sense of accomplishment from working.

On my job, I get many chances to show how capable I am.

I really like the people I work with.

I consider the people I work with to be my friends.

There are many people at work that I am close to.

Deci et al. (2001)

The demographic information adapted from Gašić and Berber (2023) is presented in Table 2. The table provides information on gender, age, level of education, type of institution of higher education (IHE) (college, university college, or university) and institutional sector (public or private). This table is important to establish the demographic composition of the sample, relevant for the interpretation of the findings. Moreover, although this type of demographic information was gathered, no sub-group analyses were performed in this study. This is an important opportunity for future research to explore whether demographic characteristics moderate the relationship between work-life integration flexibility, authenticity, and work engagement, highlighting potential differences among subgroups of the Malaysian academic community.

Table 2: Demographic Profile of Respondents

Content Source
Gender

 

Male

Female

Age structure

 

Less than 25

25-34

35-44

45-55

More than 55

Level of education

 

SPM

STPM

Diploma

Bachelor’s Degree

Master

Ph.D.

Type of University

 

College

University College

University

Sector

 

Public

Private

RESULTS

Table 3 below displays the outcome of SmartPLS measurement model test that examines the reliability and validity of the constructs utilized in the study. The degree of internal consistency is acceptable for all the other three constructs, with values in Cronbach’s alpha and composite reliability (rho_a and rho_c) superior to 0.70, for work engagement, work-life integration flexibility and the four dimensions of authentic leadership inventory: balanced processing, internalized moral perspective, relational transparency, and self-awareness. The mediating construct, Basic Psychological Needs, also demonstrated acceptable internal consistency with its Cronbach’s alpha and composite reliability values exceeding 0.70. On top of that, the loading of all the items is greater than 0.70, which indicates that the individual items are reliable. The average variance extracted (AVE) value for each construct is superior to the threshold of 0.50, supporting the convergent validity. These results indicate that the measurement items can effectively measure the specified latent constructs and are appropriate for additional structural analysis (Hair et al., 2019).

Table 3: Results of Reliability Analysis

Construct Item Loadings Cronbach’s alpha Composite reliability (rho_a) Composite reliability (rho_c) Average variance extracted (AVE)
Balanced Processing B1

B2

B3

B4

0.889

0.861

0.847

0.851

0.885 0.909 0.920 0.741
Internalized Moral Perspective M1

M2

M3

M4

0.833

0.910

0.795

0.908

0.885 0.896 0.921 0.744
Relational Transparency R1

R2

R3

R4

0.860

0.894

0.844

0.892

0.895 0.902 0.927 0.761
Self-awareness S1

S2

S3
S4

0.746

0.926

0.889

0.896

0.889 0.903 0.924 0.753
Work Engagement W1

W2

W3

W4

W5

W6

W7

W8

W9

W11

W12

W13

W14

W16

W17

0.863

0.781

0.827

0.816

0.891

0.813

0.841

0.744

0.756

0.811

0.815

0.788

0.757

0.870

0.839

0.964 0.964 0.967 0.664
Work-life Integration Flexibility F1

F2

F3

F4

F5

F6

F7

F8

F9

F10

F11

0.916

0.887

0.889

0.877

0.882

0.832

0.845

0.799

0.855

0.863

0.824

0.965 0.966 0.969 0.742
Basic Psychological Needs PN1

PN2

PN3

PN4

PN5

PN6

PN7

PN8

PN9

0.835

0.835

0.755

0.899

0.773

0.831

0.926

0.880

0.917

0.952 0.955 0.960 0.726

 The hypotheses of this study, tested using structural equation modeling (SEM) and detailed in Table 4, revealed a multifaceted influence on work engagement among Malaysian academicians. Regarding direct relationships, work-life integration flexibility (H6; β = 0.380, p = 0.006), along with two dimensions of authentic leadership inventory (ALI), internalized moral perspective (H9; β = 0.312, p = 0.000) and balanced processing (H10; β = 0.089, p = 0.006) were found to be significant positive predictors of work engagement. Notably, basic psychological needs (H11) also exhibited a robust direct positive relationship with work engagement (β = 0.932, p = 0.000). Conversely, self-awareness (H7) and relational transparency (H8) did not show significant direct effects on work engagement.

The role that basic psychological needs played as mediator was further clarified. Contrastingly, work-life integration flexibility (H1; β = 0.406, p = 0.005), internalized moral perspective (H4; β = 0.333, p = 0.000), and balanced processing (H5; β = 0.095, p = 0.006) were all significant positive predictors of basic psychological needs, thus supporting H1, H4, and H5; and discarding H2, H3, and H6. However, self-awareness (H2) and relational transparency (H3) were not significant predictors of basic psychological needs. Overall, the results suggest that not only some of the authentic leadership dimensions and work-life integration flexibility promote work engagement, but the basic psychological needs also appear to serve as an important mediating effect for transmitting these positive effects. To sum up, these findings in general support the importance of direct and basic psychological needs for work engagement in academia.

Table 4: Hypothesis Testing

Original sample (O) Sample mean (M) Standard deviation (STDEV) T statistics (|O/STDEV|) P values Decision
(H1) Work-life Integration Flexibility à Basic Psychological Needs 0.406 0.418 0.144 2.815 0.005 Supported
(H2) Self-awareness à Basic Psychological Needs 0.078 0.073 0.091 0.862 0.389 Not Supported
(H3) Relational Transparency à Basic Psychological Needs 0.100 0.089 0.066 1.509 0.131 Not Supported
(H4) Internalized Moral Perspective à Basic Psychological Needs 0.333 0.334 0.092 3.621 0.000 Supported
(H5) Balanced Processing à Basic Psychological Needs 0.095 0.098 0.034 2.744 0.006 Supported
(H6) Work-life Integration Flexibility à Work Engagement 0.380 0.391 0.137 2.768 0.006 Supported
(H7) Self-awareness à Work Engagement 0.073 0.068 0.084 0.870 0.384 Not Supported
(H8) Relational Transparency à Work Engagement 0.094 0.083 0.062 1.520 0.129 Not Supported
(H9) Internalized Moral Perspective à Work Engagement 0.312 0.312 0.085 3.653 0.000 Supported
(H10) Balanced Processing à Work Engagement 0.089 0.091 0.032 2.753 0.006 Supported
(H11) Basic Psychological Needs à Work Engagement 0.936 0.934 0.019 49.720 0.000 Supported
(H12) Work-life Integration Flexibility à Basic Psychological Needs à Work Engagement 0.380 0.391 0.137 2.768 0.006 Supported
(H13) Self-awareness à Basic Psychological Needs -> Work Engagement 0.073 0.068 0.084 0.870 0.384 Not Supported
(H14) Relational Transparency à Basic Psychological Needs à Work Engagement 0.094 0.083 0.062 1.520 0.129 Not Supported
(H15) Internalized Moral Perspective à Basic Psychological Needs à Work Engagement 0.312 0.312 0.085 3.653 0.000 Supported
(H16) Balanced Processing à Basic Psychological Needs à Work Engagement 0.089 0.091 0.032 2.753 0.006 Supported

  Note: **p<0.01, *p<0.05

Table 5 shows that each of the study construct is unique from one another, indicating strong discriminant validity. Employing the Fornell-Larcker criterion, the square roots of the AVE of the constructs are greater than their constructs’ correlations, thus showing that each measure is capturing the intended construct. This guaranteed balanced processing, internalized moral perspective, relational transparency, self-awareness, work-life integration flexibility, and work engagement represent distinct and non-overlapping factors in the model.

Table 5. Discriminant Validity Analysis

Balanced Processing Basic Psychological Needs Internalized Moral Perspective Relational Transparency Self-

awareness

Work Engagement Work-life Integration Flexibility
Balanced Processing 0.893
Basic Psychological Needs 0.864 0.970
Internalized Moral

Perspective

0.861 0.966 0.956
Relational Transparency 0.851 0.931 0.937 0.930
Self-

awareness

0.846 0.933 0.908 0.925 0.959
Work Engagement 0.832 0.936 0.912 0.872 0.868 0.890
Work-life Integration Flexibility 0.831 0.852 0.863 0.833 0.843 0.815 0.862

Note: Diagonals represent the square root of the AVE while the off-diagonals represent the correlations

DISCUSSION

Result for Hypothesis H1 supported the prediction that the relationship between work-life integration flexibility and basic psychological needs would be positive and statistically significant (β =0.406, p=0.005). This is an important finding because it reveals that more autonomy and control of one’s work-life conditions allow individuals to better access their needs of autonomy, competence and relatedness (Garcia-Salirrosas & Rondon-Eusebio, 2023; Kawasaki, 2019; Karkkola et al., 2018). Flexibility allows obtaining more control on time and responsibilities, which should increase the sense of autonomy and self-efficacy (Vartiainen, 2024). This autonomy often means there is less stress and more motivation when working outside of normal hours on academic projects. Moreover, flexibility communicates trust and respect in the institution which in turn strengthen the interpersonal relationship within the workplace (Paschina, 2023; Badri & Panatik, 2020). Flexibility is then a structural facilitator of both psychological well-being and motivation in line with Self-Determination Theory and recent work on higher education (Namaziandost et al., 2024; Kerr, 2019).

Hypothesis H2 was not supported (β = 0.078, p = 0.389), meaning that the relationship between leaders’ self-awareness and the satisfaction of basic psychological needs amongst academic staff is not significant. Self-awareness is a critical element of emotional intelligence and authentic leadership, but it can play a role in an indirect, or situational manner (Schoofs et al., 2023). Furthermore, in hierarchical environment and collectivist educational environment like Malaysia, the employees may not interpret or value their leaders’ introspection unless it is somehow manifested in their behaviors (Kennedy, 2002; Mansor, 2000). In the absence of direct evidence for support or participative leadership, having self-awareness may not satisfy subordinates’ needs for autonomy, competence, or relatedness (Slemp et al., 2021). This result highlights the importance of the leadership influence on psychological needs to be externally translated into concrete behaviors to be impactful (Bojovic & Jovanovic, 2020).

Result shows that Hypothesis H3 was not supported (β = 0.100, p = 0.131), or the lack of significant prediction of the fulfilment of basic psychological needs by relational transparency (Masimane et al., 2022; Choi et al., 2024). Undeniable, although open communication and honesty are seen as ideal leadership traits, they may not fulfil the psychological need unless reinforced by some form of support or participatory decision-making (Aksoy, 2023). Among staffs in academia, such gestures as an honest conversation and the inclusion of people in decision-making can mean as much to staff as monetary compensation (Chevtayeva & Okuneva, 2023; Aliyan, 2012). On top of that, in a culture of high-power distance openness may be limited by hierarchical borders, thus not carrying actual power (Sumpter et al., 2023). From these previous findings, it becomes apparent that the relationship transparency to impact psychological needs, it must be contained within a culture of participative leadership and empowerment (Farzana & Charoensukmongkol, 2023).

Hypothesis H4 was supported (β = 0.333, p < 0.001), revealing that internalized moral perspective has a strong positive effect toward satisfying the basic psychological needs of employees within the university system (Pineda et al., 2024; Salikhova et al., 2024). Leaders are seen as fair, trustworthy, and moral, all of which are necessary if employees have their needs met for relatedness and competence (Bakar & Connaughton, 2022). This behavior might also increase perceived organizational fairness and emotional security in an environment, like Malaysian universities where ethical leadership is part of the cultural fabric (Rashid et al., 2022). This provides further evidence that authentic moral leadership is beneficial to the well-being of both subordinates and the organizational team (Ohya et al., 2022).

Hypothesis H5 was supported, reinforcing the positive link between balanced processing and basic psychological needs (β = 0.095, p= 0.006). Leaders who are open to consideration for multiple perspectives and take well thought out decisions can also foster a likelihood of psychological safety, by which an individual feels that their point of view has been taken into consideration and that the individual is seen and respected (Purba, 2023; Vaishal, 2023). This process also fulfils the necessity of autonomy and competence in the sense that it empowers academic staff, makes them feel like they are valued by the institution. These types of inclusive leadership practices are especially powerful in an academic environment which values free inquiry and professional judgment (Gbobaniyi & Srivastava, 2024; Gbobaniyi, 2024). The finding supports the claim that procedural justice and cognitive availability are crucial to maintain motivation and well-being among academic staff members (Yang et al., 2022; Amar et al., 2022).

Besides, there was the expected positive significant direct effect of work-life integration flexibility on work engagement (H6) among Malaysian academicians (β = 0.380, p = 0.006), suggesting that flexible work arrangements lead to higher engagement among academicians in Malaysian universities (Putit et al., 2023). This is consistent with Self-Determination Theory which suggests that individuals are more intrinsically motivated and engaged in supportive contexts (Subramaniam et al., 2022; Zhang & Bhaumik, 2024). For scholars, whose labor is frequently undefined and multi-faceted, this ability to be flexible allows some to exert autonomy and to setup their job such that it supports their work and family life. The independence is what provides individuals with a sense of power over, satisfaction and emotion in their work. This outcome indicates that, when enhanced flexibility is present in terms of scheduling, location, or task control, it can not only reduce burnout, but it can also increase affective commitment to the job (Zaitouni et al., 2024; Weimer, 2022). This may be particularly relevant in the Malaysian higher education context, in which workloads and institutional demands are substantial, and in which flexibility may be seen as a gesture of confidence and encouragement on the part of one’s administrators (Johari et al., 2024; Putit et al., 2023).

In contrast to Hypothesis 7 (H7), the direct effect of self-awareness on work engagement was not significant (β = 0.073, p = 0.384). This gives us an indication that leaders’ understanding of their own abilities, limitations, and effects on people is not sufficient to lead and increase engagement among academic staff (Asmamaw & Semela, 2023; Pretorius & Plaatjies, 2023). It might be even though self-awareness is a key part of leadership, it needs to be shown through actions like being open or acting ethically for followers to notice it (Fonseca et al., 2022). Given Malaysia’s collectivist and high-power distance culture, followers are more inclined to center on the behavior of the leader rather than their personal characteristics (Jiang et al., 2024; Bakar, 2017). This focus can have a great impact on the effectiveness of the leader and the motivation of the followers (Mansor, 2000).

Hypothesis H8, which postulated that relational transparency would positively influence work engagement, was not supported (β = 0.094, p = 0.129), indicating no relationship between the two variables was found. Although relational transparency is one aspect of authentic leadership, this finding indicates that openness, honesty, and communication alone may not be enough to drive engagement among faculty in Malaysian higher education (Helmuth et al., 2023; Ahma, 2024). In Malaysia, as a collectivist high power distance culture, the focus may be on actions and results instead of merely verbal openness on the part of subordinates (Azmi et al., 2023; Ishaq et al., 2023). In addition, clear communication might just be seen as business as usual, rather than serving to inspire people, especially in traditional academic capitalism environment where many decision-makers operate downstream from the dean or the president (Azmi et al., 2023). Thus, without being accompanied by effective support, empowerment, or voicing on the organization of the workplace, transparency in relationships may not have promising effects on employees’ engagement with their work. This result requires observing the context and important institutional and cultural factors which could impact on which leadership is perceived and the reaction that might have on the ground (Putri et al., 2024; Kim et al., 2022).

Similarly, internalized moral perspective (H9) was found positive relationship with work engagement (β = 0.137, p<0.05). It suggests that leaders who act in accordance with his/her own internal ethical standards foster a higher level of engagement among academic staff. Correct ethical behavior and integrity can lead to perceptions of trust and fairness (Awan, 2023; Rahal & Farmanesh, 2022; Lange, 2019). Within an academic context, having a moral or ethical principle-centered leader will lead to academicians having a stronger sense of purpose and pride in the work they do, which will in turn be reflected in a stronger dedication and emotional attachment to their work. This finding is particularly important in the Malaysian scholarly domain which culturally values integrity and moral leadership (Wan Khairuldin et al., 2024; Alwis & Hendriani, 2024).

Next, H10 found the positive effect of balanced processing on work engagement (β = 0.089, p = 0.006). The finding indicates that the presence of leaders in academic institutions who were open to new ideas and evaluate information objectively before making decisions, it leads to higher levels of employee engagement among academicians (Jangra & Ahlawat, 2024; Hutapea, 2022). It fulfills the psychological needs for autonomy and competence because it makes the staff feel heard, respected, and involved in organizational decisions. In environments like Malaysian universities where a clear hierarchy is often strictly enforced, the use of participative leadership can empower and inspire academic staffs to feel driven, committed and mentally strong (Hanaysha, 2023; Al-Mamary, 2021; Ahadi, 2012).

Hypothesis H11 was strongly supported (β = 0.936, p < 0.001), demonstrating the importance of basic psychological needs for the development of work engagement. This finding reveals that if the autonomy, competence, and relatedness of faculty members is supported, they are more likely to become cognitively and emotionally engaged with their work (Kapica et al., 2022; Ni et al., 2022). Such results are coherent with Self-Determination Theory, according to which motivation and engagement originate in the internalization of the psychological needs (Yengkopiong, 2025; Zhu et al., 2024). This strong effect size suggests that beyond leadership behaviors alone, meeting these internal needs provides the strongest possible handle or lever that can be used to achieve high levels of engagement and performance in academics (Myers, 2022; Sultana et al., 2024).

Similarly, Hypothesis H12 is accepted (β = 0.380, p = 0.006), which supports the mediation effect of basic psychological needs on the relationship between work-life integration flexibility and work engagement. This suggests that more flexible work leads to higher engagement not only through direct effects, but also because it satisfies basic psychological needs (Kapica et al., 2022; Ni et al., 2022; Rahmadani et al., 2019). When institutions are more flexible, employees experience greater feelings of autonomy and competence and, in turn, are more engaged. This means that flexibility is not only a structural adjustment but also a source of motivation when connected with the satisfaction of foundational needs (Zychová et al., 2023; Gerdenitsch, 2017). Offering such a form of flexibility is also a way, for the institution, to foster the development of a greater engagement through the psychological empowerment of the work (Aurel et al., 2023; Shah et al., 2020).

H13 was not supported (β = 0.073, p = 0.384), continuing the support for the fact that even if via psychological needs, the sole experience of self-awareness can meaningfully lead to engagement (Lavigna & La Torre, 2024; Westover, 2025). This speaks to the fact that if leader self-awareness does not manifest in behaviors that followers desire or need it would remain an internal characteristic without illustrating much potential within the context of the organization (Knight, 2024; Westover, 2025). Perhaps in the collectivist and hierarchical culture of Malaysian academia, subordinates are better addressed through relational or even action-oriented leadership, than through introspective traits. In their findings, this is evidence that internal leadership attributes alone are not enough to motivate engagement when there is no external behavior display of it (Low et al., 2024; Haryanto et al., 2024).

H14 was rejected or unsupported (β = 0.094, p= 0.129), which means that, via the indirect effect of basic psychological needs, greater levels of relational transparency cannot lead to increased work engagement. While information is often taken to be conducive to trust and collaboration, this finding indicates that it may not be able to satisfy more deeply held psychological requirements to generate interest (Tomlinson & Schnackenberg, 2022; Masimane et al., 2022). Cultural values of deference and hierarchy might also render transparency less significant of an impact if not also coupled with actions of empowerment or inclusivity. So, transparency must be linked with structural or relational shifts to have any real impact on participation (Hidayat et al., 2024; Ndraha et al., 2024).

Interestingly, hypothesis H15 was supported (β = 0.312, p < 0.001), demonstrating an indirect effect of internalized moral perspective on engagement via the satisfaction of basic psychological needs. Leaders who consistently act ethically promote trust, fairness, and integrity that can satisfy an individual’s needs for relatedness and competence, while also motivating and energizing the individual to do even more in the workplace (Westover, 2024a; Wijaya. 2023). This is especially pertinent to universities in Malaysia where integrity and moral conduct are also upheld as cultural values. It is consistent with the more general argument that ethical leadership can contribute to both performance and psychological well-being of followers (Muktamar, 2023; Zainal et al., 2023; Hon & Sihes, 2024).

H16 was also supported (β = 0.089, p = 0.006). This result shows that balanced processing has a positive indirect effect on work engagement, through the satisfaction of the basic psychological needs (Usman et al., 2024; Astuti & Dhania, 2022). This type of leadership that is open to feedback and makes objective decisions empowers academic staff to feel valued and competent. The indirect effect of psychological needs indicates that participative decision-making and fairness meet intrinsic motivations which, in turn, lead to increased engagement (Faujiah et al., 2023; Zhang et al., 2024; Westover, 2024a). In Malaysian universities, which have traditionally practiced top-to-down decision-making, these more balanced roles might particularly contribute to fostering more inclusive and motivational academic cultures (Hanaysha, 2023; Al-Mamary, 2021).

CONCLUSION

This study discussed the impact of work-life integrated flexibility and authentic leadership inventory on the work engagement of academicians in Malaysia, supported through the theoretical lens of Self-Determination Theory. Overall, balanced processing, internalized moral perspective, and relational transparency had a positive effect on work engagement, whereas there was no evidence of an impact of authentic leadership self-awareness and work-life balance flexibility. They show how ethical and transparent leadership in an educational setting can foster motivation and binding staff together.

Importantly, the present research was examined with the aim of exploring the mediating effect of basic psychological needs (i.e., autonomy, competence and relatedness). While some of the more specific mediated pathways were specified in more detail in the discussion, this exploration of need fulfillment was critical to understanding the mechanisms through which work-life integration flexibility and authentic leadership were likely to lead to work engagement. These results put a particular emphasis on the identified dimensions of authentic leadership and the necessity of providing the contextual support for academicians to maintain their psychological well-being.

More detailed explorations of mediated effects of psychological need satisfaction should be the focus of future research, possibly attempting to explore the possibility of indirect effects in cases in which the direct relationships were not significant. Also, longitudinal and qualitative research are likely to provide deeper insight, while comparative research to different cultures or institutions could increase generalizability and policy support. These studies would help elucidate these complex interplays between the organizational conditions, the individuals’ psychological and personal characteristics, and their engagement at work within the academic context.

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